Station facilities

  • Parking
  • Shops
  • Ticket machine
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).
General service information
Staffing Level
unstaffed
Closed Circuit Television

No
Information Available From Staff
Yes - from help point
CIS
  • Departure Screens
  • Arrival Screens
  • Announcements
Customer Help Points
Yes
Ticket buying and collection
Ticket Office

No
Prepurchase Collection
Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued

No
Smartcard Validator

No
Penalty Fares
AW
All station facilities
Seated Area
Yes
Waiting Room

No
Station Buffet
Yes
Toilets

No
Baby Change

No
Telephones

No
Wi Fi

No

Find WiFi Hotspots around Frodsham station

Accessibility and mobility access
Helpline

03333 211202

https://www.nationalrail.co.uk/
Mon-Sun 08:00 to 20:00
Staff Help Available
Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Induction Loop
Yes
Accessible Ticket Machines
Yes

These ticket machines do not accept cash.  Payment is by major debit and credit cards only. Ticket machines are located on each platform. They have touchscreen controls.

Ramp For Train Access
Yes
Accessible Taxis

No
Accessible Public Telephones

No
Nearest Stations With More Facilities
CTR
National Key Toilets

No
Step Free Access

Platform 1 (to Chester) is accessible via a ramp from the Council Car Park.

Platform 2 (to Manchester) is accessible from car park.

A footbridge with steps connects both platforms.


Coverage: partial Station
Ticket Gates

No
Impaired Mobility Set Down
Yes

Unmarked space outside the station.

Wheelchairs Available

No
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Transport links
Cycle Storage
Spaces: 28
Sheltered: Yes
Cctv: Yes
Location:

Cycle parking at Frodsham station is provided in two locations. 9 Sheffield stands providing parking for up to eighteen bicycles are sited on westbound Platform 1. Adjacent to the entrance to eastbound Platform 2, there is a shelter with 5 Sheffield stands providing parking for up to ten bicycles.


Type: Stands
Rail Replacement Services

The rail replacement bus stop is a local bus stop on Main Road near the Bears Paw pub.

Onward Travel

Bus stops located on the main road.

Cycle Hire

There are no cycle hire facilities at this station.

Parking information
Car Park
Car parking1:

Operator Name: Transport for Wales / Local Authority
Name: Station Car Park
Spaces: 109
Free: Yes
Number Accessible Spaces: 5
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Sun

Website: https://www.nationalrail.co.uk/

Car parking2:

Operator Name: Local authority
Name: Station Car Park
Spaces: 86
Number Accessible Spaces: 5
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Sun

Website: https://frodsham.gov.uk/contact-us/

Passenger services
Customer Service

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
Yes

Operator Name: Transport for Wales
https://www.nationalrail.co.uk/
Live departures and arrivals