Station facilities
- Toilets
- No
- Parking
- Yes
- ATM
- No
- Ticket office
- No
- Wifi
- No
- Ticket machine
- Yes
- Step-free access
- Yes
- Shops
- No
We apologise that not all information on these pages is bilingual.
This is automated information from www.nationalrail.co.uk (opens in new window), which may contain elements of content only available in English.
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General service information
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Staffing Levelunstaffed
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Closed Circuit Television
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CISDeparture Screens
Announcements
Arrival Screens -
Customer Help Points
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Ticket buying and collection
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard Validator
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All station facilities
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First Class Lounge
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Seated Area
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Waiting Room
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Trolleys
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Station Buffet
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Toilets
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Baby Change
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Showers
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TelephonesUsage Type: Cards
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Accessibility and mobility access
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Helpline03333 211202https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00
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Staff Help AvailableThere are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
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Induction Loop
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Accessible Ticket Machines
These ticket machines do not accept cash. Payment is by major debit and credit cards only.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Nearest Stations With More FacilitiesCTR
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National Key Toilets
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Step Free Access
Platform 1 (to Chester) is accessible via a ramp from the Council Car Park.
Platform 2 (to Manchester) is accessible from car park.
A footbridge with steps connects both platforms.
Coverage: whole Station -
Impaired Mobility Set Down
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Wheelchairs Available
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Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Parking information
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Cycle StorageSpaces: 0
Sheltered: No
Cctv: No -
CarParkCar parking 1:
Operator Name: Transport for Wales
Name: Station Car Park
Spaces: 23
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Sun
Website: https://www.nationalrail.co.uk/
Car parking 2:
Operator Name: Local authority
Spaces: 86
Number Accessible Spaces: 5
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Fri
Website: https://frodsham.gov.uk/contact-us/
Car parking 3:
Spaces: 0
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No
Website: https://www.nationalrail.co.uk/
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Rail Replacement Services
The rail replacement bus stop is a local bus stop on Main Road near the Bears Paw pub.
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Onward Travel
Bus stops located on the main road.
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Passenger services
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Customer ServiceContact our Customer Relations team directly via the Transport for Wales Website.
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Property
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
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