Grangetown (Cardiff)

Address and directions

Grangetown station
Penarth Road
Grangetown
Cardiff
CF11 8UY

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Station facilities

Ticket machine

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).

General service information
- Staffing Level
  
  unstaffed
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from help point
- CIS
  - Departure Screens
  - Arrival Screens
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
- Smartcard Validator
- Smartcard Comments
  
  Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
- Penalty Fares
  
  AW
All station facilities
- Seated Area
- Waiting Room
- Station Buffet
- Toilets
- Baby Change
- Telephones
- Wi Fi
  
  Find WiFi Hotspots around Grangetown station
Accessibility and mobility access
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Induction Loop
- Accessible Ticket Machines
  
  The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
- Ramp For Train Access
- Accessible Taxis
- Nearest Stations With More Facilities
  
  CDF
- National Key Toilets
- Step Free Access
  
  Category C.
  The station platforms are only accessible by stairs.
  
  Coverage: no Part Of Station
- Ticket Gates
- Impaired Mobility Set Down
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 0
  Sheltered: No
  Cctv: Yes
- Rail Replacement Services
  
  The rail replacement bus stop is at the station entrance.
Passenger services
- Customer Service
  
  Contact our Customer Relations team directly via the Transport for Wales Website.
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: Transport for Wales
  
  https://www.nationalrail.co.uk/

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