Station

Grantham

Address and directions

Grantham station
Station Road
Grantham
Lincolnshire
NG31 6BT

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Ticket office opening hours

Monday: 06:45 to 15:30
Tuesday: 06:45 to 15:30
Wednesday: 06:45 to 15:30
Thursday: 06:45 to 15:30
Friday: 06:45 to 15:30
Saturday: 08:00 to 15:00
Sunday: 09:00 to 15:00

Station facilities

Parking
Shops
Step-free access
Ticket machine
Ticket office
Toilets

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.

General service information
- Staffing Level
  
  Full time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from help point
- Information Services Open
  
  Mon-Fri 05:30 to 00:50
  Saturday 05:30 to 23:15
  Sunday 08:55 to 00:00
- CIS
  - Departure Screens
  - Arrival Screens
  - Announcements
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
- Smartcard Comments
  
  Collection is available for Smart tickets bought online.
- Penalty Fares
  
  GR
All station facilities
- Seated Area
- Waiting Room
  
  Mon-Fri 05:30 to 23:10
  Saturday 05:20 to 21:30
  Sunday 08:45 to 22:40
  
  This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
  Platform 1 Waiting Room Opening Times - Mon - Fri 05:30- 23:10. Sat 05:30- 21:30. Sun 08:45- 22.40
  Platform 2 waiting Room Opening Times - Mon - Fri 05:30 - 23:20. Sat 05:30- 23:10 Sun 08:45- 23:10
- Trolleys
- Station Buffet
  
  Coffee shops available for refreshments
- Toilets
  
  The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Point on Platform 1. Toilet opening hours are at all times that the station is open.
- Baby Change
- Telephones
- Wi Fi
  
  Find WiFi Hotspots around Grantham station
- Post Box
- Atm Machine
Accessibility and mobility access
- Helpline
  
  03457 225 225 or 18001 03457 225 225 (Text relay service)
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  
  When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer information Point on platform 1. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
  
  Mon-Fri 05:50 to 00:50
  Saturday 05:50 to 22:15
  Sunday 09:20 to 23:59
- Induction Loop
- Accessible Ticket Machines
- Height Adjusted Ticket Office Counter
  
  Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window
- Ramp For Train Access
- Accessible Taxis
  
  Advance booking advisable
- National Key Toilets
- Step Free Access
  
  This station has step free access to all platforms.
  This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
  Grantham has a RNIB Map for All located outside the main entrance to the left of the doors.
  Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
  
  Coverage: whole Station
- Ticket Gates
- Impaired Mobility Set Down
  
  At station front next to canopy and taxi rank.
- Wheelchairs Available
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 63
  Sheltered: Yes
  Cctv: Yes
  Location:
  Opposite station front
  
  Type: Stands
- CarPark
  
  Operator Name: London North Eastern Railway
  Name: Station Car Park
  Spaces: 263
  
  Number Accessible Spaces: 17
  Accessible Spaces Note:
  N C P has 523 spaces
  
  Accessible Car Park Equipment: Yes
  Cctv: Yes
  
  Open:
  Mon-Fri - 24h
  Saturday - 24h
  Sunday - 24h
  
  Website: https://www.nationalrail.co.uk/
- Rail Replacement Services
  
  Rail Replacement Coaches leave from the front of the station.
- Taxi Rank
  
  Grantham is a large station with taxis usually available on a rank. Advance booking is not normally necessary unless arriving early in the morning or late at night. Operator who accept bookings is Grantham Taxis 07976 970 694
- Onward Travel
  
  Information to plan your onward journey is available in a printable format here
Passenger services
- Customer Service
  
  We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
  This station has Secure Station Accreditation
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: Newark L P O 01302 362175
  
  https://www.nationalrail.co.uk/
  
  Mon-Fri 09:00 to 16:00

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