Full time

Yes - from help point

• Departure Screens
• Arrival Screens
• Announcements

Ticket Office: Yes
Ticket Machine: Yes

Collection is available for Smart tickets bought online.

GR

This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms

Platform 1 Waiting Room Opening Times - Mon - Fri 05:30- 23:10. Sat  05:30- 21:30. Sun 08:45- 22.40

Platform 2 waiting Room Opening Times - Mon - Fri 05:30 - 23:20. Sat  05:30- 23:10 Sun 08:45- 23:10

Coffee shops available for refreshments

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Point on Platform 1. Toilet opening hours are at all times that the station is open.

Find WiFi Hotspots around Grantham station

03457 225 225 or 18001 03457 225 225 (Text relay service)

When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer information Point on platform 1. Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.

Travel Centre Floor Walkers will assist any disabled passengers unable to access the booking office window

Advance booking advisable

This station has step free access to all platforms.

This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.

Grantham has a RNIB Map for All located outside the main entrance to the left of the doors.

Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.

Coverage: whole Station

At station front next to canopy and taxi rank.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Spaces: 63
Sheltered: Yes
Cctv: Yes
Location:

Opposite station front

Type: Stands

Operator Name: London North Eastern Railway
Name: Station Car Park
Spaces: 263

Number Accessible Spaces: 17
Accessible Spaces Note:

N C P has 523 spaces

Accessible Car Park Equipment: Yes
Cctv: Yes

Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h

Website: https://www.nationalrail.co.uk/

Rail Replacement Coaches leave from the front of the station.

Grantham is a large station with taxis usually available on a rank. Advance booking is not normally necessary unless arriving early in the morning or late at night. Operator who accept bookings is Grantham Taxis 07976 970 694

Information to plan your onward journey is available in a printable format here

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

This station has Secure Station Accreditation

Operator Name: Newark L P O 01302 362175