Part time

Yes - from help point
Yes - from ticket office

• Departure Screens
• Announcements

LM

The toilets and accessible toilets (non-RADAR) are located within the Booking Hall Concourse. All toilet facilities are only available during Booking Office opening hours: Monday - Friday 06:00-20:00, Saturday 07:00-20:00 and Sunday 07:30-19:00. The toilet facilities are not available when the Ticket Office is closed.

Find WiFi Hotspots around Hemel Hempstead station

0800 0248 997

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

Card payment only.

Booking clerk would go outside and serve the customer.

Accessible taxis are available

Public telephones are not accessible

The accessible toilets (non-RADAR) are located in the Booking Hall Concourse. The toilet facilities are available: Monday - Friday 06:00-20:00, Saturday 07:00-20:00 and Sunday 07:30-19:00. The toilet facilities are not available when the Ticket Office is closed.

This station has been classified as a step-free access category B2 station. This means that there is some step-free access to all platforms - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Coverage: whole Station

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Spaces: 200
Sheltered: No
Cctv: Yes
Location:

car park

Type: Stands

Operator Name: S A B A U K
Name: Station Car Park
Spaces: 492

Number Accessible Spaces: 10
Accessible Spaces Note:

Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the  Saba Blue Badge Portal.

Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:

Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.

Cctv: No

Open:
- 24h
- 24h
- 24h
- 24h

Website: https://www.nationalrail.co.uk/

Rail replacement vehicles will operate from the public service bus stops outside the station entrance.

Please check your destination before boarding.

Please click here for walking directions from the station to the rail replacement bus stop.

Taxi free phone

Information to plan your onward journey is available in a printable format here

Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day

**Hemel Hempsted is accredited by the Secure Station Scheme**