Station

Finding Cardiff Central station

Cardiff Central is located at Central Square in Cardiff city centre. It’s a Grade II listed building opened in 1850, easy to spot thanks to its grand stature and location in the heart of this historic city.

The station is on the South Wales Main Line. It’s the main station in Cardiff and a large transport interchange. You can access Cardiff Central most easily on foot, by bike or bus. You can also pay to use the car park. The station has step-free access.

Buy your Advance ticket directly with us for cheaper fares and no admin fees. Board your train at Cardiff Central to explore Wales and the UK.

 

Station facilities

  • Parking
  • Step-free access
  • Ticket machine
  • Ticket office
  • Toilets

This is automated information from www.nationalrail.co.uk (opens in new window). 

General service information
Staffing Level
Part time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from help point
Yes - from ticket office
Information Services Open
Mon-Fri 06:10 to 19:00
Saturday 07:00 to 22:00
Sunday 09:00 to 17:00
CIS
  • Departure Screens
  • Announcements
Customer Help Points
Yes
Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued

No
Smartcard Validator

No
Penalty Fares
LM
All station facilities
Seated Area
Yes
Waiting Room

No
Station Buffet

No
Toilets
Yes

The toilets and accessible toilets (non-RADAR) are located in the Booking Hall (shared facilities). The toilet facilities are available: Monday - Friday 06:10-19:00, Saturday 07:00-18:00 and Sunday 09:00-17:00. The toilet facilities are not available when the Ticket Office is closed.

Baby Change

No
Telephones
Yes
Wi Fi

No

Find WiFi Hotspots around Kidderminster station

Atm Machine
Yes
Accessibility and mobility access
Helpline

0800 0248998

https://www.nationalrail.co.uk/
Mon-Sun
Staff Help Available

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

Mon-Fri 06:10 to 19:00
Saturday 07:00 to 18:00
Sunday 09:00 to 17:00
Induction Loop
Yes
Accessible Ticket Machines
Yes

Ticket Vending Machine outside Ticket Office

Height Adjusted Ticket Office Counter

No

1 to 1 contact with ticket office staff

Ramp For Train Access
Yes
Accessible Taxis

Accessible taxis are not available

Accessible Public Telephones

Public telephones are not accessible

National Key Toilets
Yes

The accessible toilets (non-RADAR) are located in the Booking Hall. The toilet facilities are available: Monday - Friday 06:10-19:00, Saturday 07:00-18:00 and Sunday 09:00-17:00. The toilet facilities are not available when the Ticket Office is closed.

Step Free Access

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955 

The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.   


Coverage: whole Station
Ticket Gates

No
Impaired Mobility Set Down
Yes

Forecourt

Wheelchairs Available

No

Wheelchairs are not available at this station

Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Transport links
Cycle Storage
Spaces: 64
Sheltered: Yes
Cctv: Yes
Location:

Off platform


Type: Stands
Rail Replacement Services

Rail replacement vehicles will operate from the car park in front of the station.

Please check your destination before boarding.

Please click here for walking directions from the station to the rail replacement bus stop.

Please click here for a directional video to the rail replacement bus stop.

Taxi Rank

Regency 01562 666666 Central 01562 515131 Bennetts 01562 822124 Various bus links to surrounding areas.

Onward Travel

Information to plan your onward journey is available in a printable format here

Parking information
Car Park

2 Electric Vehicle charging points available. For more information visit the Pod Point website.


Operator Name: S A B A U K
Name: Station Car Park
Spaces: 227

Number Accessible Spaces: 9
Accessible Spaces Note:

Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the  Saba Blue Badge Portal.


Accessible Car Park Equipment: Yes
Cctv: No

Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h

Website: https://www.sabaparking.co.uk/car-park/kidderminster-station-car-park
Passenger services
Customer Service

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Kidderminster is accredited by the Secure Station Scheme**

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property

No
https://www.nationalrail.co.uk/
Live departures and arrivals