Station facilities

  • Parking
  • Step-free access
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).
General service information
Staffing Level
unstaffed
Closed Circuit Television

No

Information Available From Staff
If the station is unstaffed, please contact the customer relations team or onboard staff
CIS
  • DepartureScreens
Customer Help Points

No

Ticket buying and collection
Ticket Office

No

Oystercard Issued

No

Use Oystercard

No

Always Show Oyster Card Fields

No

Smartcard Issued

No

Smartcard Validator

No

Penalty Fares
AW
All station facilities
Seated Area

No

Waiting Room

No

Station Buffet

No

Toilets

No

Baby Change

No

Telephones

No

Wi Fi

No

Accessibility and mobility access
Helpline

03333 211202

https://www.nationalrail.co.uk/
Mon-Sun 08:00 to 20:00
Staff Help Available
Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Induction Loop

No

Accessible Ticket Machines

No

Ramp For Train Access
Yes
Accessible Taxis

No

Accessible Public Telephones

No

National Key Toilets

No

Step Free Access

Category A.

Step free access to Platform 1 (to Swansea).

Step free access to Platform 2 (to Craven Arms) via the pavement and ramp to the platform.

Access between the platforms is via the bridge over the railway.


Coverage: whole Station
Ticket Gates

No

Impaired Mobility Set Down

No

Wheelchairs Available

No

Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Parking information
Cycle Storage
Spaces: 6
Sheltered: No
Cctv: No
Location:

3 Sheffield stands offering parking for up to six bicycles, is provided on the northbound (Shrewsbury direction) platform.


Type: Stands
CarPark

Operator Name: Transport for Wales
Name: Station Car Park
Spaces: 10
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: No

Open:
Mon-Sun

Website: https://www.nationalrail.co.uk/
Rail Replacement Services

The rail replacement bus stop is at the station entrance.

Cycle Hire

There are no cycle hire facilities at this station.

Passenger services
Customer Service

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

No

https://www.nationalrail.co.uk/
Lost Property
Yes

Operator Name: Transport for Wales
https://www.nationalrail.co.uk/
Live departures and arrivals