Station facilities
General service information
- Staffing Level
-
unstaffed
- Closed Circuit Television
-
No
- Information Available From Staff
-
Yes - from help point
- CIS
-
- Departure Screens
- Arrival Screens
- Announcements
- Customer Help Points
- Yes
Ticket buying and collection
- Ticket Office
-
No
- Prepurchase Collection
- Yes
- Ticket Machine
- Yes
- Oystercard Issued
-
No
- Use Oystercard
-
No
- Always Show Oyster Card Fields
-
No
- Smartcard Issued
-
No
- Smartcard Topup
- Yes
- Smartcard Validator
- Yes
- Smartcard Comments
-
Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
- Penalty Fares
-
AW
All station facilities
- Seated Area
- Yes
- Waiting Room
-
No
- Station Buffet
-
No
- Toilets
-
No
- Baby Change
-
No
- Telephones
-
No
- Wi Fi
-
No
Accessibility and mobility access
- Helpline
-
03333 211202
https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00 - Staff Help Available
-
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Induction Loop
- Yes
- Accessible Ticket Machines
-
Yes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
- Ramp For Train Access
- Yes
- Accessible Taxis
-
No
- Nearest Stations With More Facilities
-
CPH
- National Key Toilets
-
No
- Step Free Access
-
Category B2.
Step free access to Platform 1 (to Cardiff) directly from the road with no pavement.
Step free access to Platform 2 (to Rhymney) via a ramp with a moderate gradient leading from Colliery Road. The entrance on colliery road has no pavement and sharp corner.
Access between the platforms is via a footbridge.
Coverage: partial Station - Ticket Gates
-
No
- Impaired Mobility Set Down
-
No
- Assisted Travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Transport links
- Cycle Storage
-
Spaces: 12
Sheltered: No
Cctv: Yes
Location:2 Sheffield stands providing for up to 4 bicycles are located adjacent to the northbound (Bargoed/Rhymney direction) platform. 4 Sheffield stands providing for up to 8 bicycles are located on the southbound (Caerphilly/Cardiff direction) platform.
Type: Stands - Rail Replacement Services
-
The rail replacement bus stop is a local bus stop near the Post Office on Oak Terrace.
- Onward Travel
-
Not at the station but the nearest bus stop is on De Winton Terrace. Frequent services to Bargoed and Caerphilly Interchange. Other services to Nelson and Newport.
Parking information
- Car Park
-
Operator Name: Transport for Wales
Name: Station Car Park
Spaces: 18
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Sun
Website: https://www.nationalrail.co.uk/
Passenger services
- Customer Service
-
Contact our Customer Relations team directly via the Transport for Wales Website.
- Left Luggage
-
No
https://www.nationalrail.co.uk/ - Lost Property
-
Yes
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
-
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