Station facilities
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General service information
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Staffing Levelunstaffed
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Closed Circuit Television
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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CIS
- Departure Screens
- Arrival Screens
- Announcements
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Customer Help Points
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Ticket buying and collection
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Ticket Office
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard Validator
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Penalty FaresAW
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All station facilities
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Baby Change
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Telephones
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Wi Fi
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Accessibility and mobility access
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Helpline
03333 211202
https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00 -
Staff Help Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
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Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Nearest Stations With More FacilitiesSWA
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National Key Toilets
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Step Free Access
Category B2.
Step free access to Platforms 1 (to Swansea) via a ramp from the car park.
Step free access to Platform 2 (to Cardiff) from Frederick Place.
Coverage: partial Station -
Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Parking information
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Cycle StorageSpaces: 8
Sheltered: Yes
Cctv: Yes
Location:A shelter with 4 stands offering space for up to eight bicycles is located in the the Council run car park opposite the entrance to the westbound station.
Type: Stands -
CarPark
Operator Name: City and County of Swansea Council
Name: Station Car Park
Spaces: 20
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: No
Open:
Mon-Sun
Website: https://www.nationalrail.co.uk/ -
Rail Replacement Services
The rail replacement bus stop is at the station entrance on Frederick Place.
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Onward Travel
The nearest bus stop is in Frederick Place.
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Cycle Hire
There are no cycle hire facilities at this station
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Passenger services
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Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Property
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
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Did you know?Multiflex ticketsOur lowest single fare for hundreds of regular journeys.Available exclusively on our app
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Did you know?Travel saferYou can plan ahead and decide when to travel using our Capacity Checker.Check capacity
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