Ludlow

Address and directions

Ludlow station
Station Drive
Ludlow
Shropshire
SY8 2PQ

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Ticket office opening hours

Monday: 06:45 to 16:45
Tuesday: 06:45 to 16:45
Wednesday: 06:45 to 16:45
Thursday: 06:45 to 16:45
Friday: 06:45 to 16:45
Saturday: 06:45 to 12:45
Sunday: Closed

Station facilities

Parking
Shops
Ticket machine
Ticket office

More details

We apologise that not all information on these pages is bilingual.

This is automated information from www.nationalrail.co.uk (opens in new window), which may contain elements of content only available in English.

General service information
- Staffing Level
  
  Part time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from help point
  Yes - from ticket office
- Information Services Open
  
  Mon-Fri 06:00 to 17:00
  Saturday 06:00 to 14:00
  Sunday
- CIS
  - Departure Screens
  - Announcements
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
- Smartcard Comments
  
  Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
- Penalty Fares
  
  Train Operator: AW
  Url: https://tfwrail.wales/policies-and-reports/revenue-protection-policy
All station facilities
- Seated Area
- Station Buffet
- Toilets
- Baby Change
- Telephones
- Wi Fi
  
  Find WiFi Hotspots around Ludlow station
Accessibility and mobility access
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Induction Loop
- Accessible Ticket Machines
  
  The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- Accessible Taxis
- Nearest Stations With More Facilities
  
  LEO
- National Key Toilets
- Step Free Access
  
  Category B1
  Step free access to Platform 1 (to Shrewsbury) from the car park.
  Platform 2 (to Hereford) is accessed via a footbridge with steps or a long steep footpath from the station forecourt to the path at the mouth of the tunnel. On the other side of the tunnel mouth is a compliant ramped path leading to the platform which also connects with the town. This path is not part of the station
  
  Coverage: partial Station
- Ticket Gates
- Impaired Mobility Set Down
  
  Set down and pick up in the station car park, adjacent to the station building.
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 10
  Sheltered: No
  Cctv: Yes
  Location:
  Limited cycle stands are available on Platform 2.
  
  Type: Stands
- CarPark
  
  Operator Name: A P C O A
  Name: Ludlow Station Car Park
  Spaces: 37
  Number Accessible Spaces: 2
  Accessible Car Park Equipment: Yes
  Accessible Car Park Equipment Note:
  This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org for further information.
  
  Cctv: Yes
  
  Open:
  Mon-Fri
  
  Website: https://www.apcoa.co.uk/tfwr
- Rail Replacement Services
  
  The rail replacement bus stop is at the station front.
Passenger services
- Customer Service
  
  Contact our Customer Relations team directly via the Transport for Wales Website.
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: Transport for Wales
  
  https://www.nationalrail.co.uk/

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