Station facilities
- Toilets
- No
- Parking
- Yes
- ATM
- No
- Ticket office
- Yes
- Wifi
- No
- Ticket machine
- Yes
- Step-free access
- No
- Shops
- Yes
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).
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General service information
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Staffing LevelPart time
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Closed Circuit Television
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Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services OpenMon-Fri 06:00 to 17:00
Saturday 06:00 to 14:00
Sunday -
CISDeparture Screens
Announcements -
Customer Help Points
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Ticket buying and collection
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
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Penalty Fareshttps://tfwrail.wales/policies-and-reports/revenue-protection-policy
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All station facilities
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First Class Lounge
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Seated Area
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Trolleys
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Station Buffet
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Toilets
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Baby Change
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Showers
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Telephones
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Wi Fi
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Web Kiosk
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Post Box
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Tourist Information
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Atm Machine
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Bureau De Change
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Shops
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Accessibility and mobility access
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Helpline03333 211202https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00
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Staff Help AvailableThere are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
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Induction Loop
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Accessible Ticket Machines
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Nearest Stations With More FacilitiesLEO
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National Key Toilets
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Step Free Access
Category B1
Step free access to Platform 1 (to Shrewsbury) from the car park.
Platform 2 (to Hereford) is accessed via a footbridge with steps or a long steep footpath from the station forecourt to the path at the mouth of the tunnel. On the other side of the tunnel mouth is a compliant ramped path leading to the platform which also connects with the town. This path is not part of the station
Coverage: no Part Of Station -
Impaired Mobility Set Down
Set down and pick up in the station car park, adjacent to the station building.
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Wheelchairs Available
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Parking information
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Cycle StorageSpaces: 10
Sheltered: No
Cctv: Yes
Location:Limited cycle stands are available on Platform 2.
Type: Stands -
CarPark
Visit www.ncp.co.uk for parking prices.
Operator Name: National Car Parks Ltd
Name: Ludlow Station Car Park
Spaces: 37
Number Accessible Spaces: 2
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note: This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org for further information.
Cctv: Yes
Open:
Mon-Fri
Website: http://www.ncp.co.uk/ -
Rail Replacement Services
Rail replacement services depart from the station car park, unless otherwise stated on the station poster boards.
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Passenger services
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Customer ServiceContact our Customer Relations team directly via the Transport for Wales Website.
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Property
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
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