Station facilities
General service information
- Staffing Level
-
Part time
- Closed Circuit Television
-
No
- Information Available From Staff
-
Yes - from ticket office
- CIS
-
- Departure Screens
- Announcements
- Customer Help Points
-
No
Ticket buying and collection
- Ticket Office
- Yes
- Prepurchase Collection
-
Ticket Office: Yes
Ticket Machine: Yes - Ticket Machine
- Yes
- Oystercard Issued
-
No
- Use Oystercard
-
No
- Always Show Oyster Card Fields
-
No
- Smartcard Issued
-
No
- Smartcard Validator
-
No
- Penalty Fares
-
Train Operator: AW
Url: https://tfwrail.wales/policies-and-reports/revenue-protection-policy
All station facilities
- Seated Area
- Yes
- Station Buffet
- Yes
- Toilets
-
No
- Baby Change
-
No
- Telephones
-
No
- Wi Fi
-
No
Accessibility and mobility access
- Helpline
-
03333 211202
https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00 - Staff Help Available
-
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Induction Loop
- Yes
- Accessible Ticket Machines
-
Yes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are touchscreen.
- Height Adjusted Ticket Office Counter
- Yes
- Ramp For Train Access
- Yes
- Accessible Taxis
-
No
- Nearest Stations With More Facilities
-
LEO
- National Key Toilets
-
No
- Step Free Access
-
Whole station
- Ticket Gates
-
No
- Impaired Mobility Set Down
-
Yes
Set down and pick up in the station car park, adjacent to the station building.
- Wheelchairs Available
-
No
- Assisted Travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
-
Spaces: 10
Sheltered: Yes
Cctv: Yes
Location:5 Sheffield stands providing for 10 bicycle parking spaces are located under a shelter on the northbound (Shrewsbury direction) platform.
Type: Stands - CarPark
-
Operator Name: A P C O A
Name: Ludlow Station Car Park
Spaces: 36
Number Accessible Spaces: 4
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org for further information.
Cctv: Yes
Open:
Mon-Sun
Website: https://www.apcoa.co.uk/tfwr - Rail Replacement Services
-
The rail replacement bus stop is at the station front.
- Cycle Hire
-
There are no cycle hire facilities at this station.
Passenger services
- Customer Service
-
Contact our Customer Relations team directly via the Transport for Wales Website.
- Left Luggage
-
No
https://www.nationalrail.co.uk/ - Lost Property
-
Yes
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
-
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