Station facilities

  • Shops
  • Ticket machine
  • Ticket office
  • Toilets

This is automated information from www.nationalrail.co.uk (opens in new window). 

General service information
Staffing Level
Full time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from ticket office
Information Services Open

Information available from 0700 - 2300 through the customer experience centre 0800 200 6060


CIS
  • Departure Screens
  • Announcements
Customer Help Points

No

Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Ticket Office: Yes
Ticket Machine: Yes
Ticket Machine
Yes
Oystercard Issued

No

Use Oystercard

No

Always Show Oyster Card Fields

No

Smartcard Issued
Yes
Smartcard Topup
Ticket Office: Yes
Ticket Machine: Yes
Smartcard Validator
Yes
Smartcard Comments

More information at www.northernrailway.co.uk/smart

Penalty Fares
NT
All station facilities
Seated Area
Yes
Waiting Room
Yes

There is a waiting room on the main concourse, between platforms 4 and 5.

There is also an additional waiting room on platforms 2 and 3, near to the lifts.

Station Buffet
Yes

Toilets
Yes

Accessible Toilet is available from first until last train using a RADAR key

Baby Change
Yes

Baby changing facilities available in accessible toilet.

Telephones

No

Wi Fi

No

Post Box
Yes

Bottom of the station approach on the corner of Oxford Street.

Accessibility and mobility access
Helpline

0800 138 5560 text relay 18001 0800 138 5560

https://www.nationalrail.co.uk/
Mon-Sun 07:00 to 23:00
Induction Loop
Yes
Accessible Ticket Machines
Yes

Accepts Cash & Cards

Height Adjusted Ticket Office Counter
Yes

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Ramp For Train Access
Yes
Accessible Taxis
Yes

Accessible Public Telephones

No

National Key Toilets
Yes
Step Free Access
  • Category B Station
  • Due to station layout and platform height, only services from Liverpool coming in and out of platform 5 are mobility scooter friendly at Manchester oxford Road

There are two lifts at the Piccadilly end of platform 4 and 2/3 which connect the concourse area platform 4 and 5 with 2/3.

Note: there is no lift access to platform 1 at all

To find our more about travelling around this station, please see the 360 map click here


Coverage: partial Station
Ticket Gates
Yes
Impaired Mobility Set Down
Yes

No designated area is provided. The station front may be used for set down purposes.

Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Transport links
Cycle Storage
Spaces: 72
Sheltered: Yes
Cctv: Yes
Location:

Cycle hub outside the front of the station as well as facilities between platforms 4 and 5


Annotation:


Type: Racks,Stands,Compounds
Rail Replacement Services

Rail replacement services pick up/drop off at the bus stops on Whitworth Street West (5 minute walk from station). Bus stop station side for buses towards Liverpool and opposite side for buses towards Manchester Piccadilly.

What3words - Towards Liverpool - soccer.actors.works & towards Manchester - posed.rams.guides


Rail Replacement Map: https://images.nationalrail.co.uk/e8xgegruud3g/g Dn Kn K5v H Bo Jg Dmzd F F Vi/30f9bd07e541e63ae3b9ce4dd3df7bb6/ Manchester_ Oxford_ Road_.jpg
Onward Travel

Buses and trams are operated by Bee Network - Transport for Greater Manchester (TfGM).

Please see https://tfgm.com

Metro Services

Buses and trams are operated by Bee Network - Transport for Greater Manchester (TfGM).

Please see https://tfgm.com

Cycle Hire

There is a Brompton bike scheme locker located outside the station.

Passenger services
Customer Service

0800 200 6060

Left Luggage

No

https://www.nationalrail.co.uk/
Lost Property
https://www.nationalrail.co.uk/
Mon-Sun 07:00 to 22:00
Live departures and arrivals