Station facilities
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General service information
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Staffing LevelPart time
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Closed Circuit Television
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Information Available From StaffYes - from ticket office
Yes - from help point -
Information Services Open
Outside of Ticket Office hours, information can be obtained from the Help Point.
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CIS
- Departure Screens
- Arrival Screens
- Announcements
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Customer Help Points
Ticket office for advice only.
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Ticket buying and collection
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
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Penalty FaresTrain Operator: AW
Url: https://tfwrail.wales/policies-and-reports/revenue-protection-policy
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All station facilities
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Seated Area
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Station Buffet
Shops and refreshment facilities are located close to the station in Merthyr Town Centre.
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Toilets
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Baby Change
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Telephones
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Wi Fi
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Accessibility and mobility access
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Helpline
03333 211202
https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00 -
Staff Help Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
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Induction Loop
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Accessible Ticket Machines
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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National Key Toilets
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Step Free Access
Category B2.
Step free access to the platform from the car park.
Coverage: partial Station -
Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Parking information
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Cycle StorageSpaces: 12
Sheltered: Yes
Cctv: No
Location:Six Sheffield stands under a shelter are located adjacent to the station entrance - if heading from the north.
Type: Stands -
CarPark
Operator Name: Transport for Wales
Name: Station Car Park
Spaces: 34
Free: Yes
Number Accessible Spaces: 3
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Mon-Fri
Website: https://www.nationalrail.co.uk/ -
Rail Replacement Services
The rail replacement bus stop is at the station entrance.
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Onward Travel
The X43 service between Merthyr and Brecon does not accept National Rail tickets. Customers must purchase separate tickets for the bus and rail sections of their journey.
Buy a Merthyr Tydfil PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
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Passenger services
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Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Property
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
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Overview
With half a million passengers annually, the station serving the town of Merthyr Tydfil opened in the winter of 1853. It was designed by the brilliant genius Isambard Kingdom Brunel and originally had two platforms, dropping to one as part of the major rebuild in 1996. This overhaul also saw the station being amalgamated with a number of retail outlets in the town.
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How long does it take to walk from Merthyr Tydfil Station to Merthyr Tydfil town centre?
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It takes around ten minutes to walk from the station to Merthyr Tydfil town centre, via Avenue De Clichy.
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What car parking facilities are available at Merthyr Tydfil Station?
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There are 34 car parking spaces available at the station.
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What facilities are there for bike storage at Merthyr Tydfil Station?
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There are no bike storage facilities at this station.
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What other facilities are available at Merthyr Tydfil Station?
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Disabled access - the whole station is step-free with ramps and induction loops available
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Which popular destinations can be reached from Merthyr Tydfil Station?
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