Station facilities

  • Parking
  • Shops
  • Ticket machine
  • Ticket office
  • Wifi
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).
General service information
Staffing Level
Part time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from ticket office
Yes - from help point
Information Services Open

Outside of Ticket Office hours, information can be obtained from the Help Point.


CIS
  • Departure Screens
  • Arrival Screens
  • Announcements
Customer Help Points
Yes

Ticket office for advice only.

Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Ticket Office: Yes
Ticket Machine: Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued

No
Smartcard Topup
Ticket Office: Yes
Ticket Machine: Yes
Smartcard Validator
Yes
Smartcard Comments

Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.

Penalty Fares
Train Operator: AW
Url: https://tfwrail.wales/policies-and-reports/revenue-protection-policy
All station facilities
Seated Area
Yes
Station Buffet
Yes

Shops and refreshment facilities are located close to the station in Merthyr Town Centre.

Toilets

No
Baby Change

No
Telephones

No
Wi Fi
Yes

Find WiFi Hotspots around Merthyr Tydfil station

Accessibility and mobility access
Helpline

03333 211202

https://www.nationalrail.co.uk/
Mon-Sun 08:00 to 20:00
Staff Help Available
Yes

If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.

Induction Loop
Yes
Accessible Ticket Machines
Yes

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Height Adjusted Ticket Office Counter
Yes
Ramp For Train Access
Yes
Accessible Taxis

No
National Key Toilets

No
Step Free Access

Category B2.

Step free access to the platform from the car park.


Coverage: partial Station
Ticket Gates

No
Impaired Mobility Set Down
Yes
Wheelchairs Available

No
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Parking information
Cycle Storage
Spaces: 12
Sheltered: Yes
Cctv: No
Location:

Six Sheffield stands under a shelter are located adjacent to the station entrance - if heading from the north.


Type: Stands
CarPark

Operator Name: Transport for Wales
Name: Station Car Park
Spaces: 34
Free: Yes
Number Accessible Spaces: 3
Accessible Car Park Equipment: Yes
Cctv: Yes

Open:
Mon-Fri

Website: https://www.nationalrail.co.uk/
Rail Replacement Services

The rail replacement bus stop is at the station entrance.

Onward Travel

The X43 service between Merthyr and Brecon does not accept National Rail tickets. Customers must purchase separate tickets for the bus and rail sections of their journey.

Buy a Merthyr Tydfil PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Passenger services
Customer Service

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
Yes

Operator Name: Transport for Wales
https://www.nationalrail.co.uk/
Live departures and arrivals

Overview

With half a million passengers annually, the station serving the town of Merthyr Tydfil opened in the winter of 1853. It was designed by the brilliant genius Isambard Kingdom Brunel and originally had two platforms, dropping to one as part of the major rebuild in 1996. This overhaul also saw the station being amalgamated with a number of retail outlets in the town.

 

  • How long does it take to walk from Merthyr Tydfil Station to Merthyr Tydfil town centre?

    • It takes around ten minutes to walk from the station to Merthyr Tydfil town centre, via Avenue De Clichy.

  • What car parking facilities are available at Merthyr Tydfil Station?

    • There are 34 car parking spaces available at the station.

  • What facilities are there for bike storage at Merthyr Tydfil Station?

    • There are no bike storage facilities at this station.

  • What other facilities are available at Merthyr Tydfil Station?

    • Disabled access - the whole station is step-free with ramps and induction loops available

  • Which popular destinations can be reached from Merthyr Tydfil Station?