Neston Station | Train Times | Transport for Wales

General service information

Staffing Level

unstaffed

Closed Circuit Television

Information Available From Staff

If the station is unstaffed, please contact the customer relations team or onboard staff

CIS

Customer Help Points

Ticket buying and collection

All station facilities

Accessibility and mobility access

Helpline: 03333 211202

https://www.nationalrail.co.uk/

Mon-Sun 08:00 to 20:00
Staff Help Available: Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Induction Loop: No
Accessible Ticket Machines: No
Ramp For Train Access: Yes
Accessible Taxis: No
Accessible Public Telephones: No
Nearest Stations With More Facilities: CTR
National Key Toilets: No
Step Free Access: Category B1.
Step free access via a ramp with handrails to Platform 1 (to Bidston).
Step free access via a ramp with handrails to Platform 2 (to Wrexham) from the Raby Road entrance.
Access between both platforms is via a subway with steps or a detour via Raby Road.

Coverage: partial Station
Ticket Gates: No
Impaired Mobility Set Down: Yes

Station car park for access to Platform 2, Aldi car park for access to Platform 1.
Wheelchairs Available: No
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Parking information

Cycle Storage: Spaces: 10
Sheltered: Yes
Cctv: Yes
Location:
5 stands providing space for up to 10 bicycles are located by the entrance to the northbound (Bidston direction) platform. 3 of these stands are under a shelter.

Type: Stands
CarPark: Car parking1:

Operator Name: Transport for Wales
Name: Station Car Park
Spaces: 8
Free: Yes
Number Accessible Spaces: 1
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Sun

Website: https://www.nationalrail.co.uk/

Car parking2:
Transport of Wales have the right to use a portion of the Aldi car park for customers.

Operator Name: Transport for Wales / Aldi
Name: Station car park
Spaces: 33
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: No
Open:
Mon-Sun

Website: https://www.nationalrail.co.uk/
Rail Replacement Services: The rail replacement bus stop is a local bus stop on Ladies Walk near the Aldi car park.
Cycle Hire: There are no cycle hire facilities at this station.

Passenger services

Customer Service: Contact our Customer Relations team directly via the Transport for Wales Website.
Left Luggage: No

https://www.nationalrail.co.uk/
Lost Property: Yes

Operator Name: Transport for Wales

https://www.nationalrail.co.uk/

Neston