Station facilities
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General service information
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Staffing Levelunstaffed
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Closed Circuit Television
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Information Available From StaffIf the station is not staffed please use our helpline 08002006060
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CIS
- Departure Screens
- Announcements
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Customer Help Points
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Ticket buying and collection
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Ticket Office
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard Validator
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Penalty FaresAW
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All station facilities
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Atm Machine
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Shops
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Accessibility and mobility access
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Helpline
03333 211202
https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00 -
Staff Help Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
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Accessible Public Telephones
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Nearest Stations With More FacilitiesCTR
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National Key Toilets
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Step Free Access
Category B1.
Step free access via a ramp with handrails to Platform 1 (to Bidston).
Step free access via a ramp with handrails to Platform 2 (to Wrexham) from the Raby Road entrance.
Access between both platforms is via a subway with steps or a detour via Raby Road.
Coverage: partial Station -
Ticket Gates
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Impaired Mobility Set Down
Station car park for access to Platform 2, Aldi car park for access to Platform 1.
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Wheelchairs Available
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Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Parking information
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Cycle StorageSpaces: 10
Sheltered: Yes
Cctv: Yes
Location:5 stands providing space for up to 10 bicycles are located by the entrance to the northbound (Bidston direction) platform. 3 of these stands are under a shelter.
Type: Stands -
CarParkCar parking1:
Operator Name: Transport for Wales
Name: Station Car Park
Spaces: 8
Free: Yes
Number Accessible Spaces: 1
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Sun
Website: https://www.nationalrail.co.uk/
Car parking2:Transport of Wales have the right to use a portion of the Aldi car park for customers.
Operator Name: Transport for Wales / Aldi
Name: Station car park
Spaces: 33
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: No
Open:
Mon-Sun
Website: https://www.nationalrail.co.uk/
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Rail Replacement Services
The rail replacement bus stop is a local bus stop on Ladies Walk near the Aldi car park.
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Cycle Hire
There are no cycle hire facilities at this station.
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Passenger services
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Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Property
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
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Did you know?Travel saferYou can plan ahead and decide when to travel using our Capacity Checker.Check capacity
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