Station message
The ticket office is closed permanently.
Purchase a ticket from the ticket machines, download our app TfW Rail or buy online at tfwrail.wales
The lifts are out of order between platform 1 and the ticket office at Newtown station.
Station facilities
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General service information
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Staffing LevelPart time
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Closed Circuit Television
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Information Available From StaffYes - from help point
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Information Services OpenMon-Fri to
Saturday 07:50 to 12:40
Sunday -
CIS
- Departure Screens
- Arrival Screens
- Announcements
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Customer Help Points
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Ticket buying and collection
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard Validator
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
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Penalty FaresTrain Operator: AW
Url: https://tfwrail.wales/policies-and-reports/revenue-protection-policy
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All station facilities
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Baby Change
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Telephones
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Wi Fi
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Accessibility and mobility access
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Helpline
03333 211202
https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00 -
Staff Help Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
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Induction Loop
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Accessible Ticket Machines
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
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Ramp For Train Access
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Accessible Taxis
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National Key Toilets
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Step Free Access
Category B2.
Step free access to Platform 1 (to Shrewsbury) from the car park.
Step free access to Platform 2 (to Aberystwyth and Pwllheli) via Brimmon Lane. There is a camber at the end of the lane leading onto the platform and is not suitable for wheelchair or mobility scooter users.
Access between the platforms is via a footbridge with steps
Coverage: partial Station -
Ticket Gates
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Impaired Mobility Set Down
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Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Parking information
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Cycle StorageSpaces: 14
Sheltered: No
Cctv: No
Location:7 Sheffield Stands providing parking for up to 14 bicycles are located to the right of the station entrance.
Annotation:7 hoops
Type: Stands -
CarPark
Name: Station Car Park
Spaces: 20
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Fri
Website: https://www.nationalrail.co.uk/ -
Rail Replacement Services
The rail replacement bus stop is at the station entrance.
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Taxi Rank
Pick up and set down
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Onward Travel
The nearest bus stop is outside the entrance of the station on the right.
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Passenger services
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Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Property
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
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Did you know?Multiflex ticketsOur lowest single fare for hundreds of regular journeys.Available exclusively on our app
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