Station

Northampton

Address and directions

Northampton station
Black Lion Hill
Northampton
Northamptonshire
NN1 1SP

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Ticket office opening hours

Monday: 06:00 to 19:00
Tuesday: 06:00 to 19:00
Wednesday: 06:00 to 19:00
Thursday: 06:00 to 19:00
Friday: 06:00 to 19:00
Saturday: 06:00 to 19:00
Sunday: 07:00 to 20:00

Station facilities

Parking
Shops
Step-free access
Ticket machine
Ticket office
Toilets

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.

General service information
- Staffing Level
  
  Full time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from help point
  Yes - from information point
  Yes - from ticket office
- Information Services Open
  
  Mon-Sun 00:00 to 00:00
- CIS
  - Departure Screens
  - Announcements
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Validator
- Penalty Fares
  
  LM
All station facilities
- Seated Area
- Trolleys
  
  Limited availability
- Station Buffet
  
  Soho Piccolo Coffee Shop
- Toilets
  
  The toilets are located on the Main Concourse. The accessible toilet key is sourced from Customer Information Point. The toilet facilities are available: Monday - Saturday 04:00-22:30 and Sunday 06:00-22:30.
- Baby Change
  
  Female toilets,Male toilets
- Telephones
- Wi Fi
  
  Find WiFi Hotspots around Northampton station
- Atm Machine
  
  Concourse and foyer
- Shops
  
  WHSmith
Accessibility and mobility access
- Helpline
  
  0800 0248 997
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun
- Staff Help Available
  
  This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
  
  Mon-Sun
- Induction Loop
- Accessible Ticket Machines
- Height Adjusted Ticket Office Counter
  
  Booking clerk would go out side and serve the customer
- Ramp For Train Access
- Accessible Taxis
  
  Accessible taxis are available
- National Key Toilets
- Step Free Access
  
  This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
  The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
  
  Coverage: whole Station
- Ticket Gates
- Impaired Mobility Set Down
  
  4 x 20 minute parking bays outside front of station
- Wheelchairs Available
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 85
  Sheltered: Yes
  Cctv: Yes
  Location:
  In the main car park area and area adjacent to main station building
  
  Type: Stands
- CarPark
  
  Operator Name: S A B A U K
  Name: Station Car Park
  Spaces: 866
  
  Number Accessible Spaces: 12
  Accessible Spaces Note:
  Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the Saba Blue Badge Portal.
  
  Accessible Car Park Equipment: Yes
  Cctv: No
  
  Open:
  Mon-Fri - 24h
  Saturday - 24h
  Sunday - 24h
  
  Website: https://www.sabaparking.co.uk/car-park/northampton-station-car-park
- Rail Replacement Services
  
  Rail replacement vehicles will operate from the turning circle on the car park side of the station building.
  Please check your destination before boarding.
  Please click here for walking directions from the station to the rail replacement bus stop.
- Taxi Rank
  
  Taxis can be obtained outside the front of the station. www.traintaxi.co.uk
- Onward Travel
  
  Information to plan your onward journey is available in a printable format here
Passenger services
- Customer Service
  
  Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:
  Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
  **Northampton station is accredited by the Secure Station Scheme**
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  https://www.nationalrail.co.uk/

Live departures and arrivals