Station facilities

  • Parking
  • Step-free access
  • Ticket machine
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).
General service information
Staffing Level
unstaffed
Closed Circuit Television

No
Information Available From Staff
If the station is unstaffed, please contact the customer relations team or onboard staff
CIS
  • Departure Screens
  • Arrival Screens
Customer Help Points

No
Ticket buying and collection
Ticket Office

No
Prepurchase Collection
Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued

No
Smartcard Validator

No
Smartcard Comments

Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

Penalty Fares
AW
All station facilities
Seated Area

No
Waiting Room

No
Station Buffet

No
Toilets

No
Baby Change

No
Telephones

No
Wi Fi

No
Post Box

No
Atm Machine

No
Shops

No
Accessibility and mobility access
Helpline

03333 211202

https://www.nationalrail.co.uk/
Mon-Sun 08:00 to 20:00
Staff Help Available
Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Induction Loop

No
Accessible Ticket Machines
Yes

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Height Adjusted Ticket Office Counter

No
Ramp For Train Access
Yes
Accessible Taxis

No
National Key Toilets

No
Step Free Access

Category A.

Step free access to Platform 1 from the car park.


Coverage: whole Station
Ticket Gates

No
Impaired Mobility Set Down

No
Wheelchairs Available

No
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Parking information
Cycle Storage
Spaces: 10
Sheltered: Yes
Cctv: No
Location:

Five Curl stop stands providing for up to ten bicycles to be parked, are located near to the entrance to the platform,


Type: Stands
CarPark

Operator Name: A P C O A
Name: Station Car Park
Spaces: 19
Number Accessible Spaces: 1
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:

This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org/ for further information.


Cctv: No

Open:
Mon-Sun

Website: https://www.apcoa.co.uk/tfwr
Rail Replacement Services

The rail replacement bus stop is at the rear of the station

Port

Ferry service twice daily to/from Rosslare, Republic of Ireland

Cycle Hire

There are no cycle hire facilities at this station

Passenger services
Customer Service

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
Yes

Operator Name: Transport for Wales
https://www.nationalrail.co.uk/
Live departures and arrivals

Overview

The town of Pembroke Dock in Pembrokeshire is served by the station of the same name, opened in 1864. The small fishing town was dominated by the former Royal Navy Dockyard, which still has many of its original buildings along the coastline.

The station itself is quaintly pretty, constructed from local stone, with some of the main building becoming The Station Inn, a highly popular real ale pub. Seeing nearly 50,000 visitors arriving and departing annually, the town of Pembroke Dock has a number of independent boutique stores, alongside the usual high street retailers, and is a lovely place for a meal.

 

How long does it take to walk from Pembroke Dock station to Pembroke Dock town centre?

Walking via Dimond Street, it takes around five minutes to reach the town centre from the station.

What car parking facilities are available at Pembroke Dock station?

There are enough parking spaces for 20 cars at Pembroke Dock station.

What facilities are there for bike storage at Pembroke Dock station?

The station has facilities for storing 10 bikes.

What other facilities are available at Pembroke Dock station?
  • Coin and card telephones
  • Disabled access - the whole station is step-free, and there are ramps and induction loops available.