Station facilities

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).
General service information
Staffing Level
unstaffed
Closed Circuit Television

No
Information Available From Staff
If the station is unstaffed, please contact the customer relations team or onboard staff
CIS
  • DepartureScreens
Customer Help Points

No
Ticket buying and collection
Ticket Office

No
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued

No
Smartcard Validator

No
Penalty Fares
AW
All station facilities
Seated Area
Yes
Waiting Room

No
Station Buffet

No
Toilets

No
Baby Change

No
Telephones

No
Wi Fi

No

Find WiFi Hotspots around Penmaenmawr station

Post Box

No
Accessibility and mobility access
Helpline

03333 211202

https://www.nationalrail.co.uk/
Mon-Sun 08:00 to 20:00
Staff Help Available
Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Induction Loop

No
Accessible Ticket Machines

No
Ramp For Train Access
Yes
Accessible Taxis

No
Accessible Public Telephones

No
National Key Toilets

No
Step Free Access

Category B3.

Access to Platform 1 (to Chester) is via a footbridge with steps only.

Step free access to Platform 2 (to Holyhead) from Station Road West, through a gate that opens outwards.


Coverage: partial Station
Ticket Gates

No
Impaired Mobility Set Down

No
Wheelchairs Available

No
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Parking information
Cycle Storage
Spaces: 0
Sheltered: No
Cctv: No
Rail Replacement Services

Local bus stops on Conwy Road, near the junction with Station Road East. Towards Chester, same side as Station Road East. Towards Holyhead, opposite side of road.

Onward Travel

The nearest bus stops are located on Paradise Road and on Conway Road

Cycle Hire

There are no cycle hire facilities at this station.

Passenger services
Customer Service

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
Yes

Operator Name: Transport for Wales
https://www.nationalrail.co.uk/
Live departures and arrivals