Station message

Traveling on the Rhymney Line?

Saturday 12 April - Friday 23 May

We'll be carrying out engineering work for 6 weeks from Saturday 12 April to Friday 23 May. Closures will take place and rail replacement buses will be in operation between Caerphilly and Rhymney, with a normal rail service in operation from Caerphilly into Cardiff, and onwards to Penarth, Barry Island and Bridgend. Rail services will run as normal for major events at the Principality Stadium in Cardiff.

Check your journey before you travel tfw.wales/metro.

Using pay as you go? You can tap on and off at Caerphilly station. Look out for our staff, who will have mobile machines on hand to help. Simply tell them which station you're traveling to and from.

Station facilities

  • Parking
  • Step-free access
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).
General service information
Staffing Level
unstaffed
Closed Circuit Television

No
Information Available From Staff
If the station is unstaffed, please contact the customer relations team or onboard staff
CIS
  • Departure Screens
  • Arrival Screens
  • Announcements
Customer Help Points

No
Ticket buying and collection
Ticket Office

No
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued

No
Smartcard Validator
Yes
Smartcard Comments

Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.

Penalty Fares
AW
All station facilities
Seated Area

No
Waiting Room

No
Station Buffet

No
Toilets

No
Baby Change

No
Telephones

No
Wi Fi

No

Find WiFi Hotspots around Pontlottyn station

Accessibility and mobility access
Helpline

03333 211202

https://www.nationalrail.co.uk/
Mon-Sun 08:00 to 20:00
Staff Help Available
Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Induction Loop

No
Accessible Ticket Machines

No
Ramp For Train Access
Yes
Accessible Taxis

No
National Key Toilets

No
Step Free Access

Category A.

Step free access to the platform from Picton Street.


Coverage: whole Station
Ticket Gates

No
Impaired Mobility Set Down

No
Wheelchairs Available

No
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Parking information
Cycle Storage
Spaces: 0
Sheltered: No
Cctv: No
CarPark

Operator Name: Transport for Wales
Name: Station Car Park
Spaces: 10
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No

Open:
Mon-Sun

Website: https://www.nationalrail.co.uk/
Rail Replacement Services

Local bus stop on Merchant St. Towards Cardiff, same side as the station, near the junction with B4257. Towards Rhymney, opposite side, near the junction with Union St.

Onward Travel

The nearest bus stops are in Merchant Street and Waterloo Terrace.

Passenger services
Customer Service

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
Yes

Operator Name: Transport for Wales
https://www.nationalrail.co.uk/
Live departures and arrivals