Station facilities
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General service information
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Staffing LevelPart time
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Closed Circuit Television
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Information Available From StaffYes - from ticket office
Yes - from help point -
Information Services Open
Information can be obtained from the Help Point outside ticket office hours.
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CIS
- Departure Screens
- Arrival Screens
- Announcements
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Customer Help Points
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Ticket buying and collection
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
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Penalty FaresTrain Operator: AW
Url: https://tfwrail.wales/policies-and-reports/revenue-protection-policy
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All station facilities
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Seated Area
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Station Buffet
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Toilets
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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Telephones
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Wi Fi
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Accessibility and mobility access
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Helpline
03333 211202
https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00 -
Staff Help Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
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Induction Loop
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Accessible Ticket Machines
The ticket machine(s) take cash, and major debit and credit cards.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible Public Telephones
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Nearest Stations With More FacilitiesCDQ
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National Key Toilets
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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Step Free Access
Category A.
Step free access from Broadway to Platform 1 and 2 (to Cardiff) via a lift.
Step free access to Platform 3 (to Treherbert, Merthyr and Aberdare) via a moderately steep ramp from High Street. Access between Platforms 1, 2 and 3 is via a footbridge with lifts.
Coverage: whole Station -
Ticket Gates
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Impaired Mobility Set Down
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Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Parking information
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Cycle StorageSpaces: 18
Sheltered: Yes
Cctv: Yes
Location:Cycle parking is on two locations. Five Sheffield stands providing 10 bicycle parking spaces are located outside the main station entrance on Sardis Road. Four Sheffield stands providing 8 bicycle parking spaces are located under the roof on platform 2. To the left of the second building and gatelines.
Annotation:5 hoops
Type: Stands -
Rail Replacement Services
The rail replacement bus stop is at the station entrance near the taxi rank.
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Taxi Rank
Taxi rank within 100m and clearly signposted.
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Onward Travel
Buy a Pontypridd PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
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Passenger services
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Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Property
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
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Overview
The views as trains pull into Pontypridd Station are stunning, with the wide expanse of the River Taff sweeping as it reaches the town. Opened in 1840, the station has undergone several large rebuilds, the latest in 2015 being the biggest. The whole station was modernised, whilst sensitively restoring much of the original red terracotta brickwork. With a total spend of £200 million, the area was regenerated, boosting train travel through Cardiff and beyond.
In 2019 the station was given a boost in the form of murals by contemporary street artist Lionel Stanhope. At 30ft by 12ft, the stunning artwork found universal acclaim and certainly added to the regeneration project.
Take a virtual tour of our stations
Virtual tour of Pontypridd station
See all of our TfW 3D station tours here and learn how they work.
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How long does it take to walk from Pontypridd Station to Pontypridd town centre?
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Walking via Sardis Road, it takes around five minutes to get from the station to Pontypridd town centre.
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What car parking facilities are available at Pontypridd Station?
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There are 6 car parking spaces at Pontypridd Station.
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What facilities are there for bike storage at Pontypridd Station?
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Pontypridd Station has 10 storage spaces for bikes on the platforms.
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What other facilities are available at Pontypridd Station?
- Toilets
- Disabled access - step-free throughout, ramps are available, as are wheelchairs and induction loops
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Which popular destinations can be reached from Pontypridd Station?
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