Station facilities

  • Step-free access
  • Ticket machine
  • Ticket office
  • Toilets
  • Wifi
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).
General service information
Staffing Level
Full time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from help point
Yes - from ticket office
Information Services Open
Mon-Sun 08:00 to 20:00
CIS
  • Departure Screens
  • Arrival Screens
  • Announcements
Customer Help Points
Yes
Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Ticket Office: Yes
Ticket Machine: Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued

No
Smartcard Topup
Ticket Office: Yes
Ticket Machine: Yes
Smartcard Validator
Yes
Smartcard Comments

Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.

Penalty Fares
Train Operator: AW
Url: https://tfwrail.wales/policies-and-reports/revenue-protection-policy
All station facilities
Seated Area
Yes
Station Buffet

No
Toilets
Yes

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Telephones

No
Wi Fi
Yes

Find WiFi Hotspots around Pontypridd station

Accessibility and mobility access
Helpline

03333 211202

https://www.nationalrail.co.uk/
Mon-Sun 08:00 to 20:00
Staff Help Available
Yes

If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.

Induction Loop
Yes
Accessible Ticket Machines
Yes

The ticket machine(s) take cash, and major debit and credit cards.

Height Adjusted Ticket Office Counter
Yes
Ramp For Train Access
Yes
Accessible Taxis
Yes
Accessible Public Telephones

No
National Key Toilets
Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Step Free Access

Category A.

Step free access from Broadway to Platform 1 and 2 (to Cardiff) via a lift.

Step free access to Platform 3 (to Treherbert, Merthyr and Aberdare) via a moderately steep ramp from High Street.  Access between Platforms 1, 2 and 3 is via a footbridge with lifts.


Coverage: whole Station
Ticket Gates
Yes
Impaired Mobility Set Down
Yes
Wheelchairs Available

No
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Transport links
Cycle Storage
Spaces: 18
Sheltered: Yes
Cctv: Yes
Location:

Cycle parking is on two locations. Five Sheffield stands providing 10 bicycle parking spaces are located outside the main station entrance on Sardis Road. Four Sheffield stands providing 8 bicycle parking spaces are located under the roof on platform 2. To the left of the second building and gatelines.


Annotation:

5 hoops


Type: Stands
Rail Replacement Services

The rail replacement bus stop is at the station entrance near the taxi rank.

Taxi Rank

Taxi rank within 100m and clearly signposted.

Onward Travel

Buy a Pontypridd PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Passenger services
Lost Property
Yes

Operator Name: Transport for Wales
https://www.nationalrail.co.uk/
Live departures and arrivals

Overview

The views as trains pull into Pontypridd station are stunning, with the wide expanse of the River Taff sweeping as it reaches the town. Opened in 1840, the station has undergone several large rebuilds, the latest in 2015 being the biggest. The whole station was modernised, whilst sensitively restoring much of the original red terracotta brickwork. With a total spend of £200 million, the area was regenerated, boosting train travel through Cardiff and beyond.

In 2019 the station was given a boost in the form of murals by contemporary street artist Lionel Stanhope. At 30ft by 12ft, the stunning artwork found universal acclaim and certainly added to the regeneration project.

 

How long does it take to walk from Pontypridd station to Pontypridd town centre?

Walking via Sardis Road, it takes around five minutes to get from the station to Pontypridd town centre.

What car parking facilities are available at Pontypridd station?

There are 6 car parking spaces at Pontypridd station.

What facilities are there for bike storage at Pontypridd station?

Pontypridd station has 10 storage spaces for bikes on the platforms.

What other facilities are available at Pontypridd station?
  • Toilets
  • Disabled access - step-free throughout, ramps are available, as are wheelchairs and induction loops
Which popular destinations can be reached from Pontypridd station?