Station facilities
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Parking
This is automated information from www.nationalrail.co.uk (opens in new window).
General service information
- Staffing Level
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unstaffed
- Closed Circuit Television
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No
- Information Available From Staff
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If the station is unstaffed, please contact the customer relations team or onboard staff
- CIS
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- DepartureScreens
- Customer Help Points
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No
Ticket buying and collection
- Ticket Office
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No
- Oystercard Issued
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No
- Use Oystercard
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No
- Always Show Oyster Card Fields
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No
- Smartcard Issued
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No
- Smartcard Validator
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No
- Penalty Fares
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AW
All station facilities
- Seated Area
- Yes
- Waiting Room
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No
- Station Buffet
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No
- Toilets
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No
- Baby Change
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No
- Telephones
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No
- Wi Fi
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No
- Post Box
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No
- Atm Machine
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No
- Shops
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No
Accessibility and mobility access
- Helpline
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03333 211202
https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00 - Staff Help Available
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No
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Induction Loop
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No
- Accessible Ticket Machines
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No
- Ramp For Train Access
- Yes
- Accessible Taxis
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No
- Accessible Public Telephones
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No
- Nearest Stations With More Facilities
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HHD
- National Key Toilets
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No
- Step Free Access
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Category B3.
Step free access to Platform 1 (to Chester) via a narrow lane and gate from Station Road.
Step free access to Platform 2 (to Holyhead) via a narrow lane and gate from Station Road. There is no suitable access between both platforms as there is no pavement beneath the railway bridge on Station Road.
Coverage: partial Station - Ticket Gates
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No
- Impaired Mobility Set Down
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No
- Wheelchairs Available
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No
- Assisted Travel
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We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Transport links
- Cycle Storage
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Spaces: 5
Sheltered: Yes
Cctv: No
Location:5 Sheffield stands under a shelter are located on eastbound platform 1
Type: Stands - Rail Replacement Services
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The rail replacement bus stop is on the main road near the station.
- Onward Travel
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The nearest bus stops are located close to the bottom of the access ramp to platform 2
- Cycle Hire
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There are no cycle hire facilities at this station.
Parking information
Passenger services
- Customer Service
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Contact our Customer Relations team directly via the Transport for Wales Website.
- Left Luggage
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No
https://www.nationalrail.co.uk/ - Lost Property
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Yes
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
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Visit Cardiff Explore Visit Cardiff
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Visit Chester Explore Visit Chester
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Visiting Manchester Explore Visiting Manchester
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