Runcorn East

Address and directions

Runcorn East station
Barnfield Avenue
Runcorn
Cheshire
WA7 6EP

Ticket office opening hours

Monday: 07:00 to 12:00
Tuesday: 07:00 to 12:00
Wednesday: 07:00 to 12:00
Thursday: 07:00 to 12:00
Friday: 07:00 to 12:00
Saturday: 08:00 to 13:15
Sunday: Closed

Station facilities

Toilets: No
Parking: Yes
ATM: No
Ticket office: Yes
Wifi: No
Ticket machine: Yes
Step-free access: Yes
Shops: No

We apologise that not all information on these pages is in Welsh. We're working hard to reduce the amount of English text on these pages.

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.

General service information
- Staffing Level
  
  Part time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from ticket office
- Information Services Open
  
  Mon-Fri 07:00 to 12:00
  Saturday 08:00 to 13:15
  Sunday
- CIS
  
  Departure Screens
  Announcements
  Arrival Screens
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
- Smartcard Validator
- Smartcard Comments
  
  Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
All station facilities
- First Class Lounge
- Seated Area
- Waiting Room
- Trolleys
- Station Buffet
- Toilets
- Baby Change
- Showers
- Telephones
  
  Usage Type: Cards
- Wi Fi
  
  Find WiFi Hotspots around Runcorn East station
- Web Kiosk
- Post Box
- Tourist Information
- Atm Machine
- Bureau De Change
- Shops
Accessibility and mobility access
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Induction Loop
- Accessible Ticket Machines
  
  The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- Accessible Public Telephones
  
  Located outside the ticket office on the wall
- Nearest Stations With More Facilities
  
  WBQ
- National Key Toilets
- Step Free Access
  
  Category B2.
  
  Step free access to Platform 1 (to Chester) via a ramp with handrails and a steep gradient.
  
  Step free access to Platform 2 (to Manchester) via a ramp with handrails and a steep gradient.
  
  Access between both platforms is via a footbridge.
  
  Coverage: whole Station
- Impaired Mobility Set Down
- Wheelchairs Available
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 0
  Sheltered: No
  Cctv: Yes
- CarPark
  
  Operator Name: Transport for Wales
  Name: Station Car Park
  Spaces: 50
  Free: Yes
  Number Accessible Spaces: 0
  Accessible Car Park Equipment: Yes
  Cctv: No
  
  Open:
  Mon-Fri - 24h
  - 24h
  - 24h
  
  Website: https://www.nationalrail.co.uk/
- Rail Replacement Services
  
  The bus stops on Barnfield Avenue nearest to the station car park.
  
  Towards Manchester, wait at the bus stop on the same side of the road as the car park.
  
  Towards Chester, wait at the bus stop on the opposite side of the road as the car park.
- Onward Travel
  
  The nearest bus stops are
  
  From the ticket office walk up the steps apx 50m to main road.
  
  or
  
  Take footbridge by station entrance, walk apx 75m.
Passenger services
- Customer Service
  
  Contact our Customer Relations team directly via the Transport for Wales Website.
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: Transport for Wales
  
  https://www.nationalrail.co.uk/

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