Runcorn East Station | Train Times

Station message

Essential travel only - lockdown restrictions currently apply in England - https://www.gov.uk/guidance/national-lockdown-stay-at-home#travel

Station facilities

Toilets: No
Parking: Yes
ATM: No
Ticket office: Yes
Wifi: No
Ticket machine: Yes
Step-free access: Yes
Shops: No

General service information
- Staffing Level
  
  Part time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from ticket office
- Information Services Open
  
  Mon-Fri 07:00 to 12:00
  Saturday 08:00 to 13:15
  Sunday
- CIS
  
  Departure Screens
  Announcements
  Arrival Screens
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Validator
- Penalty Fares
  
  http://www.arrivatrainswales.co.uk/RevenueEnforcementPolicy/
All station facilities
- First Class Lounge
- Seated Area
- Waiting Room
- Trolleys
- Station Buffet
- Toilets
- Baby Change
- Showers
- Telephones
  
  Usage Type: Cards
- Wi Fi
  
  Find WiFi Hotspots around Runcorn East station
- Web Kiosk
- Post Box
- Tourist Information
- Atm Machine
- Bureau De Change
- Shops
Accessibility and mobility access
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  No platform staff available at station however assistance is provided by the Conductor on the train.
- Induction Loop
- Accessible Ticket Machines
  
  This ticket machine does not accept cash. Payment is by major debit or credit card only.
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- Accessible Public Telephones
  
  Located outside the ticket office on the wall
- Nearest Stations With More Facilities
  
  WBQ
- National Key Toilets
- Step Free Access
  
  Category B2
  
  Step free access to Platform 1 (to Chester) via a ramp with handrails and a steep gradient. Step free access to Platform 2 (to Manchester) via a ramp with handrails and a steep gradient. Access between both platforms is via a footbridge
  
  For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
  
  Coverage: whole Station
- Impaired Mobility Set Down
- Wheelchairs Available
Car park information
- Cycle Storage
  
  Spaces: 0
  Sheltered: No
  Cctv: Yes
- CarPark
  
  Operator Name: Transport for Wales
  Name: Station Car Park
  Spaces: 50
  Free: Yes
  Number Accessible Spaces: 0
  Accessible Car Park Equipment: Yes
  Cctv: No
  
  Open:
  Mon-Fri - 24h
  Saturday - 24h
  Sunday - 24h
  
  Website: https://www.nationalrail.co.uk/
- Rail Replacement Services
  
  The bus stops on Barnfield Avenue nearest to the station car park.
  
  Towards Manchester - Wait at the bus stop on the same side of the road as the car park.
  
  Towards Chester- Wait at the bus stop on the opposite side of the road as the car park.
- Onward Travel
  
  The nearest bus stops are
  
  From the ticket office walk up the steps apx 50m to main road.
  
  or
  
  Take footbridge by station entrance, walk apx 75m.
Passenger services
- Customer Service
  
  Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: Managed by Transport for Wales
  
  https://www.nationalrail.co.uk/

Live departures and arrivals

Runcorn East

Address and directions

Ticket office opening hours

Station message

Station facilities