Station facilities
-
General service information
-
Staffing LevelPart time
-
Closed Circuit Television
-
Information Available From StaffYes - from ticket office
-
Information Services OpenMon-Fri 07:30 to 12:30
Saturday 08:45 to 12:45
Sunday -
CIS
- Departure Screens
- Arrival Screens
- Announcements
-
Customer Help Points
-
-
Ticket buying and collection
-
Ticket Office
-
Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
-
Oystercard Issued
-
Use Oystercard
-
Always Show Oyster Card Fields
-
Smartcard Issued
-
Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
-
Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine or ticket office.
To get a TFW Smartcard, visit our website: www.tfw.wales
-
Penalty FaresAW
-
-
All station facilities
-
Seated Area
-
Station Buffet
-
Toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
Post Box
-
Atm Machine
-
Shops
-
-
Accessibility and mobility access
-
Helpline
03333 211202
https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00 -
Staff Help Available
When there are no staff at the station the Conductor on the train will assist.
Mon-Fri 07:30 to 12:30
Saturday 08:45 to 12:45
Sunday -
Induction Loop
-
Accessible Ticket Machines
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. They are touchscreen controls.
-
Height Adjusted Ticket Office Counter
-
Ramp For Train Access
-
Accessible Taxis
-
Accessible Public Telephones
-
National Key Toilets
-
Step Free Access
Category B3.
Shotton station is split into two levels. Shotton and Shotton High Level.
At Shotton (Platforms 1 and 2):
No wheelchair access to Platform 1 (to Chester).
Access to Platform 2 (to Holyhead) is via the small car park at the end of Alexandra Street.
Customers are advised to travel to Flint and change trains.
The nearest fully accessible station to Shotton is Flint.
Shotton High Level (Platforms 3 and 4):
No wheelchair access between platforms. Steep paths to platforms via Chester Road West and under bridge.
The nearest fully accessible station to Shotton High Level is Hawarden Bridge.
Coverage: partial Station -
Ticket Gates
-
Impaired Mobility Set Down
-
Wheelchairs Available
-
Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
-
-
Parking information
-
Cycle StorageSpaces: 22
Sheltered: Yes
Cctv: Yes
Location:10 Sheffield stands providing 20 cycle parking spaces under shelter are located adjacent to the westbound platform on the Chester to Holyhead line.
2 lockers, provided by Flintshire County Council, are situated in the car park and adjacent to the ramp leading you to the Bidston bound platform on the Borderlands line.
Annotation:10 stands providing a total of 20 spaces are located under a shelter, and adjacent to the westbound platform on the Chester to Holyhead line (formerly known as Shotton Low Level)
Type: Stands,Lockers -
CarPark
Operator Name: Flintshire County Council
Name: Station Car Park
Spaces: 26
Number Accessible Spaces: 3
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Sun
Website: https://www.nationalrail.co.uk/ -
Rail Replacement Services
The rail replacement bus stop is a local bus/coach stop near the Rivertown URC Church.
-
Taxi Rank
Taxi office outside the station.
-
Onward Travel
The nearest bus stops are located outside the station on Chester Road West.
-
Cycle Hire
There are no cycle hire facilities at this station.
-
-
Passenger services
-
Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
-
Left Luggagehttps://www.nationalrail.co.uk/
-
Lost Property
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
-
Overview
Serving the Flintshire towns of Connah’s Quay and Shotton, Shotton Station sits on two lines - North Wales Coast and Borderlands. Although the area gained a railway in 1848, the station itself wasn’t built until 1891. There have been several redesigns over the years, but the big refurbishment happened in 2010 at a cost of £1.5 million, which included new ticket offices, the four platforms being resurfaced, and improved signage.
- How long does it take to get from Shotton Station to Manchester Airport?
- It takes approximately an hour and a half to get the train from Shotton Station to Manchester Airport.
- How long does it take to walk from Shotton Station to Shotton town centre?
- Via Chester Road, this walk takes around three minutes.
- What car parking facilities are available at Shotton Station?
- There are 20 car parking spaces at Shotton Station.
- What facilities are there for bike storage at Shotton Station?
- The station has storage facilities for 20 bikes.
- What other facilities are available at Shotton Station?
- Coin and cards telephones
- Disabled access - parts of the station are step-free, while ramps and induction loops are available
-
Did you know?Multiflex ticketsOur lowest single fare for hundreds of regular journeys.Available exclusively on our app
-
Did you know?Travel saferYou can plan ahead and decide when to travel using our Capacity Checker.Check capacity
-
Visiting Chepstow Explore Visiting Chepstow
-
Visiting Holyhead Explore Visiting Holyhead
-
Visit Carmarthen Explore Visit Carmarthen
-