Shotton

Address and directions

Shotton Station
Alexandra Street
Shotton
Flintshire
CH5 1DJ

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Ticket office opening hours

Monday: 07:30 to 12:30
Tuesday: 07:30 to 12:30
Wednesday: 07:30 to 12:30
Thursday: 07:30 to 12:30
Friday: 07:30 to 12:30
Saturday: 08:45 to 13:45
Sunday: Closed

Station facilities

Parking
Ticket machine
Ticket office
Wifi

More details

We apologise that not all information on these pages is bilingual.

This is automated information from www.nationalrail.co.uk (opens in new window), which may contain elements of content only available in English.

General service information
- Staffing Level
  
  Part time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from ticket office
- Information Services Open
- CIS
  - Departure Screens
  - Arrival Screens
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
- Smartcard Validator
- Smartcard Comments
  
  Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
  To get a TFW Smartcard, visit our website: www.tfw.wales
- Penalty Fares
  
  AW
All station facilities
- Seated Area
- Waiting Room
- Station Buffet
- Toilets
- Baby Change
- Telephones
- Wi Fi
  
  Find WiFi Hotspots around Shotton station
Accessibility and mobility access
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Induction Loop
- Accessible Ticket Machines
  
  The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- Accessible Taxis
- National Key Toilets
- Step Free Access
  
  Category B3.
  Shotton station is split into two levels. Shotton and Shotton High Level.
  At Shotton (Platforms 1 and 2):
  No wheelchair access to Platform 1 (to Chester).
  Access to Platform 2 (to Holyhead) is via the small car park at the end of Alexandra Street.
  Customers are advised to travel to Flint and change trains.
  The nearest fully accessible station to Shotton is Flint.
  Shotton High Level (Platforms 3 and 4):
  No wheelchair access between platforms. Steep paths to platforms via Chester Road West and under bridge.
  The nearest fully accessible station to Shotton High Level is Hawarden Bridge.
  
  Coverage: partial Station
- Ticket Gates
- Impaired Mobility Set Down
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 20
  Sheltered: Yes
  Cctv: Yes
  Location:
  The cycle stands and shelter is located adjacent to the westbound platform on the Chester to Holyhead line.
  
  Annotation:
  10 stands providing a total of 20 spaces are located under a shelter, and adjacent to the westbound platform on the Chester to Holyhead line (formerly known as Shotton Low Level)
  
  Type: Stands
- CarPark
  
  Operator Name: Flintshire County Council
  Name: Station Car Park
  Spaces: 29
  
  Number Accessible Spaces: 3
  Accessible Car Park Equipment: Yes
  Cctv: No
  
  Open:
  Mon-Sun
  
  Website: https://www.nationalrail.co.uk/
- Rail Replacement Services
  
  The rail replacement bus stop is a local bus/coach stop near the Riverside URC Church.
- Taxi Rank
  
  Taxi office outside the station.
- Onward Travel
  
  The nearest bus stops are located outside the station on Chester Road West.
Passenger services
- Customer Service
  
  Contact our Customer Relations team directly via the Transport for Wales Website.
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: Transport for Wales
  
  https://www.nationalrail.co.uk/

Live departures and arrivals

Overview

Serving the Flintshire towns of Connah’s Quay and Shotton, Shotton Station sits on two lines - North Wales Coast and Borderlands. Although the area gained a railway in 1848, the station itself wasn’t built until 1891. There have been several redesigns over the years, but the big refurbishment happened in 2010 at a cost of £1.5 million, which included new ticket offices, the four platforms being resurfaced, and improved signage.

How long does it take to get from Shotton Station to Manchester Airport?
- It takes approximately an hour and a half to get the train from Shotton Station to Manchester Airport.
How long does it take to walk from Shotton Station to Shotton town centre?
- Via Chester Road, this walk takes around three minutes.
What car parking facilities are available at Shotton Station?
- There are 20 car parking spaces at Shotton Station.
What facilities are there for bike storage at Shotton Station?
- The station has storage facilities for 20 bikes.
What other facilities are available at Shotton Station?
- Coin and cards telephones
- Disabled access - parts of the station are step-free, while ramps and induction loops are available