Station facilities

  • Parking
  • Shops
  • Step-free access
  • Ticket machine
  • Ticket office
  • Toilets
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).
General service information
Staffing Level
Full time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from help point
Yes - from ticket office
Information Services Open
Mon-Fri 04:00 to 01:00
CIS
  • Departure Screens
  • Arrival Screens
  • Announcements
Customer Help Points
Yes
Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Ticket Office: Yes
Ticket Machine: Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued

No
Smartcard Validator

No
Penalty Fares
AW
All station facilities
Seated Area
Yes
Waiting Room

There is a waiting room on platform 4-7 and a waiting room on platform 3.

Trolleys
Yes
Station Buffet
Yes

Two cafes are to be found at Shrewsbury station. The first is to the left of the station entrance as you enter the main station building. There is a Starbucks on the main island platforms with entrance doors off either platforms 4 and 7.

Toilets
Yes

The toilets are located on Platform 4a. The National key toilets are located on Platform 4a; these toilets are operated by a radar key.

Baby Change
Yes
Telephones

No
Wi Fi

No

Find WiFi Hotspots around Shrewsbury station

Accessibility and mobility access
Helpline

03333 211202

https://www.nationalrail.co.uk/
Mon-Sun 08:00 to 20:00
Staff Help Available

Monday to Saturday 04:00 to 01:00

Sunday 07:00 to 00:45

Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.

Mon-Fri 04:00 to 01:00
Induction Loop
Yes
Accessible Ticket Machines
Yes

Ticket machines are located in the subway at the station entrance.

Height Adjusted Ticket Office Counter
Yes
Ramp For Train Access
Yes
Accessible Taxis

No
Accessible Public Telephones

No
National Key Toilets
Yes

The National key toilets are located on Platform 4a; these toilets are operated by a radar key.

Step Free Access

Category A.

Step free access to all platforms. The lift to Platform 3 is accessible from the front of the station. The lift to Platforms 4 to 7 is situated at the end of the subway beyond the ticket barriers.


Coverage: whole Station
Ticket Gates
Yes

Wide aisle ticket gates available.

Impaired Mobility Set Down
Yes

Set down/ pick up point is located at the station front, under a canopy.

Wheelchairs Available
Yes
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Parking information
Cycle Storage
Spaces: 72
Sheltered: Yes
Cctv: Yes
Location:

There are several cycle parking areas at Shrewsbury station. 20 Rail stands providing for up to 40 bicycle parking spaces are located at the northern end of Platform 7. These are beyond the gateline. 10 Rail stands providing for up to 20 bicycle parking spaces are located to the right of the main station entrance, by the station forecourt. 6 Rail stands providing for up to 12 bicycle parking spaces are located on Platform 3.


Type: Stands
CarPark
Car parking1:

Operator Name: A P C O A
Name: Howard Street
Spaces: 145
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Mon-Fri - 24h
- 24h
- 24h

Website: https://www.apcoa.co.uk/tfwr

Car parking2:

Operator Name: A P C O A
Name: Station Forecourt
Spaces: 8
Number Accessible Spaces: 5
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Mon-Fri - 24h
- 24h
- 24h

Website: https://www.apcoa.co.uk/tfwr

Rail Replacement Services

Rail replacement vehicles will operate from the front of the station.

Please check your destination before boarding.

Please click here for walking directions from the station to the rail replacement bus stop.

Taxi Rank

Pick up and set down. There is a marked area at edge of car park at the station front.

Onward Travel

Bus stops are located near the station on Castle Street. 

Arriva operates a network of regular local bus routes around Shrewsbury and to surrounding towns and villages. For route maps and timetables: www.arrivabus.co.uk

Buy a Shrewsbury PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Cycle Hire

There are no cycle hire facilities at this station.

Passenger services
Customer Service

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
Yes

Operator Name: Transport for Wales
https://www.nationalrail.co.uk/
Live departures and arrivals

Overview

Shrewsbury railway station is situated in the heart of the historic market town of Shrewsbury in Shropshire. Positioned at the junction of several important railway lines, Shrewsbury station has long been a significant interchange, connecting passengers to destinations such as Cardiff Central and Hereford.

The station’s iconic clock tower and well-preserved Victorian features make it not only a functional travel hub but also an architectural landmark. Over the years, the station has evolved to accommodate modern rail travel while maintaining its historic charm, continuing to serve thousands of passengers.

 

History of Shrewsbury railway station

Shrewsbury station has a long and storied history, opening its doors in 1849 as rail travel revolutionised the country. Designed by Thomas Mainwaring Penson, the station's Tudor-style architecture set it apart from the more utilitarian stations of the time. Over the years, the station has undergone several refurbishments, preserving its heritage while adapting to modern transport.

In its heyday, the station was alive with the movement of coal, livestock, and goods essential to the local economy, as well as growing numbers of travellers. It became a vital hub for trade and communication, linking Shrewsbury with major cities and towns across the region.

The addition of the iconic clock tower further cemented the station’s status as a landmark. It became a symbol of the town’s prosperity and ambition, marking the station’s prominence in both the local and national railway networks.

 

Shrewsbury railway station FAQs

How far is Shrewsbury railway station from the town centre?

It’s 2km from the town centre. It's a takes around 15 minutes by walking.

Can you park at Shrewsbury railway station?

Yes, there’s a car park for passengers. There are both short-term and long-term parking options available.

How many platforms are at Shrewsbury station?

Six platforms in total.

Does Shrewsbury station have toilets?

Yes, you’ll find them on platform 4a.