Shrewsbury

Address and directions

Shrewsbury station
Castle Foregate
Shrewsbury
Shropshire
SY1 2DQ

Ticket office opening hours

Monday: 05:20 to 20:40
Tuesday: 05:20 to 20:40
Wednesday: 05:20 to 20:40
Thursday: 05:20 to 20:40
Friday: 05:20 to 20:40
Saturday: 05:20 to 19:40
Sunday: 07:20 to 19:40

Station message

From 13 November 2022, the car parking provider at this station is changing from NCP to APCOA. If you use the car park at this station, to find out how this affects you and what action you need to take, please visit www.apcoa.co.uk/tfwr/

Station facilities

Toilets: Yes
Parking: Yes
ATM: No
Ticket office: Yes
Wifi: No
Ticket machine: Yes
Step-free access: Yes
Shops: Yes

We apologise that not all information on these pages is in Welsh. We're working hard to reduce the amount of English text on these pages.

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.

General service information
- Staffing Level
  
  Full time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from information point
- Information Services Open
  
  Mon-Fri 05:00 to 01:00
- CIS
  
  Departure Screens
  Announcements
  Arrival Screens
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
- Smartcard Validator
- Smartcard Comments
  
  Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
All station facilities
- First Class Lounge
- Seated Area
- Waiting Room
- Trolleys
- Station Buffet
- Toilets
  
  The toilets are located on Platform 4a. The National key toilets are located on Platform 4a; these toilets are operated by a radar key.
- Baby Change
- Showers
- Telephones
  
  Usage Type: Cards And Coins
- Wi Fi
  
  Find WiFi Hotspots around Shrewsbury station
- Web Kiosk
- Post Box
- Tourist Information
- Atm Machine
- Bureau De Change
- Shops
Accessibility and mobility access
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  Monday to Saturday 05:00 to 01:00
  
  Sunday 07:00 to 00:45
  
  Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.
  
  Mon-Fri 05:00 to 01:00
- Induction Loop
- Accessible Ticket Machines
  
  The ticket machine(s) take cash, and major debit and credit cards.
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- National Key Toilets
  
  The National key toilets are located on Platform 4a; these toilets are operated by a radar key.
- Step Free Access
  
  Category B.
  
  Step free access to all platforms. The lift to Platform 3 is accessible from the front of the station. The lift to Platforms 4 to 7 is situated at the end of the subway beyond the ticket barriers.
  
  Coverage: whole Station
- Ticket Gates
- Impaired Mobility Set Down
- Wheelchairs Available
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 100
  Sheltered: Yes
  Cctv: Yes
  Location:
  On Platform 7
  
  Annotation:
  45 hoops
  
  Type: Stands
- CarPark
  
  Car parking 1:
  Visit www.ncp.co.uk for parking prices.
  
  Operator Name: National Car Parks Ltd
  Name: Howard Street
  Spaces: 145
  
  Number Accessible Spaces: 0
  Accessible Car Park Equipment: Yes
  Cctv: Yes
  
  Open:
  Mon-Fri - 24h
  - 24h
  - 24h
  
  Website: http://www.ncp.co.uk/
  
  Car parking 2:
  Visit www.ncp.co.uk for parking prices.
  
  Operator Name: National Car Parks Ltd
  Name: Station Forecourt
  Spaces: 11
  
  Number Accessible Spaces: 0
  Accessible Car Park Equipment: Yes
  Cctv: Yes
  
  Open:
  Mon-Fri - 24h
  - 24h
  - 24h
  
  Website: http://www.ncp.co.uk/
- Rail Replacement Services
  
  Wait at the station forecourt
- Taxi Rank
  
  Pick up and set down
- Onward Travel
  
  Bus stops are located near the station on Castle Street.
  
  Arriva operates a network of regular local bus routes around Shrewsbury and to surrounding towns and villages. For route maps and timetables: www.arrivabus.co.uk
  
  Buy a Shrewsbury PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
Passenger services
- Customer Service
  
  Contact our Customer Relations team directly via the Transport for Wales Website.
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: Transport for Wales
  
  https://www.nationalrail.co.uk/

Live departures and arrivals