Station

Slough

Address and directions

Slough station
Brunel Way
Slough
Berkshire
SL1 1XW

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Ticket office opening hours

Monday: 06:00 to 21:30
Tuesday: 06:00 to 21:30
Wednesday: 06:00 to 21:30
Thursday: 06:00 to 21:30
Friday: 06:00 to 21:30
Saturday: 06:30 to 21:30
Sunday: 07:00 to 21:30

Station facilities

Parking
Shops
Step-free access
Ticket machine
Ticket office
Toilets
Wifi

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.

General service information
- Staffing Level
  
  Full time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from help point
- Information Services Open
  
  Mon-Sun
- CIS
  - Departure Screens
  - Announcements
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
- Smartcard Comments
  
  Smartcard Accepted
- Penalty Fares
  
  GW
All station facilities
- Seated Area
- Waiting Room
  
  Platforms 3/4 and 5
- Station Buffet
  
  Coffee shop
- Toilets
  
  Platform 2 and 5. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.
- Baby Change
  
  Accessible wc on platform 5
- Telephones
- Wi Fi
  
  Connect to "GWR Free Station WiFi"
- Post Box
  
  Station entrance
- Atm Machine
  
  Adjacent station entrance
- Shops
  
  Coffee shop
Accessibility and mobility access
- Helpline
  
  08001 971 329 or 18001 0800 197 1329 (Textphone)
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun 06:00 to 23:00
- Staff Help Available
  
  Meeting point: Platform 5 customer assistance office.
  
  - 24h
  - 24h
  - 24h
  - 24h
- Induction Loop
- Accessible Ticket Machines
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- Accessible Taxis
  
  Accessible taxis are available. Please request staff assistance.
- Accessible Public Telephones
  
  Phones are not accessible
- National Key Toilets
  
  The radar key is available from station staff.
- Step Free Access
  
  Step-free category A station - This station has step-free access to all platforms
  
  Coverage: whole Station
- Ticket Gates
- Impaired Mobility Set Down
  
  Set- Down / Pick up Points are available at the station entrance. Assisted travel meeting points - Ticket office main concourse for westward travel. Customer service office platform 5 for eastward travel. Please notify a member of staff.
- Wheelchairs Available
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 120
  Sheltered: Yes
  Cctv: Yes
  Location:
  Platform 5 and front of station
  
  Annotation:
  Cycle hoops located at front of station and on platform 5. Please note cycles can be carried on our trains free of charge.
  
  Type: Racks,Stands
- CarPark
  
  Operator Name: A P C O A Parking ( U K) Limited
  Name: Station Car Park
  Spaces: 564
  
  Number Accessible Spaces: 5
  Accessible Car Park Equipment: Yes
  Accessible Car Park Equipment Note:
  Disabled parking: Customers must ensure that the International Blue permit is displayed in the car windscreen. Disabled parking is free of charge at all Great Western Railway stations
  
  Cctv: Yes
  
  Open:
  Mon-Fri - 24h
  Saturday - 24h
  Sunday - 24h
  
  Website: http://www.apcoa.co.uk
- Rail Replacement Services
  
  From station front on Platform 2 side
- Taxi Rank
  
  Range of taxi operators operate in main station forecourt area
- Onward Travel
  
  Information to plan your onward journey is available in a printable format here
- Airport
  
  Change at Hayes for the Heatrow Connect service, Air Port Link Please change at Reading for Heathrow, Gatwick links and Bristol Temple Meads for Bristol Airport.
- Cycle Hire
  
  Yes
Passenger services
- Customer Service
  
  Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  https://www.nationalrail.co.uk/

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