Full time

Yes - from help point

• DepartureScreens

Help points are available on all platforms

Ticket Office: Yes
Ticket Machine: Yes

Southampton Central ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

SW

All platforms. Waiting rooms are heated and seating complies with Code of Practice.

The toilets are located in the Waiting Rooms on Platforms 1 and 4. The National key toilets are located on Platforms 1 and 4; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.

Platform 4.

Find WiFi Hotspots around Southampton Central station

Outside Platform 1 entrance

0800 5282100

The station is staffed 24 hours a day.

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Step-free category A Station - This station has step-free access to all platforms.

Coverage: whole Station

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

Spaces: 392
Sheltered: Yes
Cctv: Yes
Location:

Platform 1 - 200 spaces

Platform 4 - 44 spaces

Outside Platform 1 entrance - A new bike hut with 140 two tier spaces

Annotation:

There is partial CCTV coverage of the Cycle Storage Area.

Type: Stands,Racks

Car parking1:
Name: Southampton Central Car Park (upside & downside)
Spaces: 182

Number Accessible Spaces: 0
Accessible Spaces Note:

Parking is chargeable for all vehicles except registered Blue Badge holders.

Accessible Car Park Equipment: No
Cctv: Yes
Website:

Car parking2:
Name: Southampton Central Car Park (premium)
Spaces: 16

Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: Yes
Website:

Rail replacement bus service goes from the north side (Blechynden Terrace) during engineering works. Overnight onward transport goes from the South side (West Quay side)

Yes outside Platform 1 exit

Information to plan your onward journey is available in a printable format here

Southampton Cruise ship terminals.

Bus link to Town Quay for Isle of Wight Ferries.

Located on north side on Blechynden Terrace, and on south side alongside taxi rank. Operated by Voi. For more information: Voi | E-scooters for hire in Southampton

Please contact our Customer Service Centre on 0345 6000 650