Station

Finding Cardiff Central station

Cardiff Central is located at Central Square in Cardiff city centre. It’s a Grade II listed building opened in 1850, easy to spot thanks to its grand stature and location in the heart of this historic city.

The station is on the South Wales Main Line. It’s the main station in Cardiff and a large transport interchange. You can access Cardiff Central most easily on foot, by bike or bus. You can also pay to use the car park. The station has step-free access.

Buy your Advance ticket directly with us for cheaper fares and no admin fees. Board your train at Cardiff Central to explore Wales and the UK.

 

Station message

The lifts are out of order between platforms 3 and 4 and the overbridge at Stafford station.

If you might need extra help to re-arrange your travel plans because of this, please get in touch by phone on Freephone 0800 030 9224; or Next Generation Text: 18001 0800 030 9224.

Station facilities

  • Parking
  • Shops
  • Step-free access
  • Ticket machine
  • Ticket office
  • Toilets

This is automated information from www.nationalrail.co.uk (opens in new window). 

General service information
Staffing Level
Full time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from help point
Yes - from information point
Yes - from ticket office
Information Services Open
Saturday 04:00 to 00:00
CIS
  • Departure Screens
  • Arrival Screens
  • Announcements
Customer Help Points
Yes
Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued

No
Smartcard Topup
Ticket Office: Yes
Ticket Machine: Yes
Smartcard Validator
Yes
Penalty Fares
VT
All station facilities
Seated Area
Yes
Waiting Room
Yes
Trolleys
Yes
Station Buffet
Yes
Toilets
Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Baby Change
Yes
Telephones
Yes
Wi Fi

No

Find WiFi Hotspots around Stafford station

Post Box
Yes
Atm Machine
Yes
Shops
Yes
Accessibility and mobility access
Helpline

08000 158 123 (08000 158 124 Textphone)

https://www.nationalrail.co.uk/
Staff Help Available

Passenger Assist meeting point is on the main concourse. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Mon-Fri - 24h
Saturday - 24h
Sunday 07:30 to 00:00
Induction Loop
Yes
Accessible Ticket Machines
Yes
Height Adjusted Ticket Office Counter
Yes

The Travel Centre adjacent the Ticket Office has low counters.

Ramp For Train Access
Yes
Accessible Taxis

No
National Key Toilets
Yes
Step Free Access

This station has step-free access to all platforms / the platform


Coverage: whole Station
Ticket Gates

No
Impaired Mobility Set Down
Yes
Wheelchairs Available
Yes
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Transport links
Cycle Storage
Spaces: 126
Sheltered: Yes
Cctv: Yes
Location:

84 cycle spaces in two bays on platform 1 with 42 cycle spaces in Car Park 2 (Multi-Story)


Annotation:

42 hoops on platform 1 (2 x cycles per hoop = 84 spaces) and 21 hoops in the MSCP (2 x cycles per hoop = 42 spaces)


Type: Stands,Racks
Rail Replacement Services

Rail replacement coach services can be found at the front of the station.

Taxi Rank

The taxi rank is immediately outside the station.

Onward Travel

Information to plan your onward journey is available in a printable format here.

Cycle Hire

Mammoth Lifestyle and Fitness Ltd The Green Milford Stafford ST17 0UR 01785 664555 info@mammothlifestyle.co.uk

Parking information
Car Park
Car parking1:

For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website. 

Different rates apply to non rail users, please speak to a member of staff.


Operator Name: Avanti West Coast
Name: Railway Street ( Car Park 1)
Spaces: 75

Number Accessible Spaces: 2
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Mon-Sun

Website: https://www.nationalrail.co.uk/

Car parking2:

Operator Name: Avanti West Coast
Name: Stafford Multi Story ( Car Park 2)
Spaces: 467

Number Accessible Spaces: 14
Accessible Spaces Note:

4 Electric Vehicle charging points available


Accessible Car Park Equipment: No
Cctv: Yes
Open:
Mon-Sun

Website: https://www.nationalrail.co.uk/

Passenger services
Customer Service

Customers are encouraged to approach a member of station staff with any customer information enquiry.

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
Yes
https://avantiwestcoast.missingx.com/
Live departures and arrivals