Station
Station facilities
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General service information
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Staffing LevelFull time
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Closed Circuit Television
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Information Available From StaffYes - from help point
Yes - from information point
Yes - from ticket office -
Information Services OpenSaturday 04:00 to 00:00
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CIS
- Departure Screens
- Arrival Screens
- Announcements
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Customer Help Points
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Ticket buying and collection
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Penalty FaresVT
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All station facilities
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Seated Area
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Waiting Room
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Trolleys
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Station Buffet
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Toilets
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Atm Machine
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Shops
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Accessibility and mobility access
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Helpline
08000 158 123 (08000 158 124 Textphone)
https://www.nationalrail.co.uk/ -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
The Travel Centre adjacent the Ticket Office has low counters.
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Ramp For Train Access
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Accessible Taxis
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National Key Toilets
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Step Free Access
This station has step-free access to all platforms / the platform
Coverage: whole Station -
Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Parking information
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Cycle StorageSpaces: 126
Sheltered: Yes
Cctv: Yes
Location:84 cycle spaces in two bays on platform 1 with 42 cycle spaces in Car Park 2 (Multi-Story)
Annotation:42 hoops on platform 1 (2 x cycles per hoop = 84 spaces) and 21 hoops in the MSCP (2 x cycles per hoop = 42 spaces)
Type: Stands,Racks -
CarParkCar parking1:
For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website.
Different rates apply to non rail users, please speak to a member of staff.
Operator Name: Avanti West Coast
Name: Railway Street ( Car Park 1)
Spaces: 75
Number Accessible Spaces: 2
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Mon-Sun
Website: https://www.nationalrail.co.uk/
Car parking2:
Operator Name: Avanti West Coast
Name: Stafford Multi Story ( Car Park 2)
Spaces: 467
Number Accessible Spaces: 14
Accessible Spaces Note:4 Electric Vehicle charging points available
Accessible Car Park Equipment: No
Cctv: Yes
Open:
Mon-Sun
Website: https://www.nationalrail.co.uk/
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Rail Replacement Services
Rail replacement coach services can be found at the front of the station on the left hand side.
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Taxi Rank
The Taxi rank is immediately outside the station
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Onward Travel
Information to plan your onward journey is available in a printable format here
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Cycle Hire
Mammoth Lifestyle and Fitness LtdThe Green, MilfordStaffordST17 0UR01785 664555info@mammothlifestyle.co.uk (4-miles)
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Passenger services
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Customer Service
Customers are encouraged to approach a member of station staff with any customer information enquiry.
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Property
Operator Name: Avanti West Coast Lost Propertyhttps://www.nationalrail.co.uk/
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Did you know?Multiflex ticketsOur lowest single fare for hundreds of regular journeys.Available exclusively on our app
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Did you know?Travel saferYou can plan ahead and decide when to travel using our Capacity Checker.Check capacity
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