Station facilities

  • Ticket machine

This is automated information from www.nationalrail.co.uk (opens in new window). 

General service information
Staffing Level
Part time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from help point
Information Services Open
Mon-Sun
CIS
  • Departure Screens
  • Arrival Screens
  • Announcements
Customer Help Points
Yes
Ticket buying and collection
Ticket Office

No
Prepurchase Collection
Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued

No
Smartcard Validator
Yes
Penalty Fares
AW
All station facilities
Seated Area
Yes
Waiting Room

No
Station Buffet

No
Toilets

No
Baby Change

No
Telephones

No
Wi Fi

No

Find WiFi Hotspots around Taffs Well station

Post Box

No
Atm Machine

No
Shops

No
Accessibility and mobility access
Helpline

03333 211202

https://www.nationalrail.co.uk/
Mon-Sun 08:00 to 20:00
Staff Help Available
Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Induction Loop
Yes
Accessible Ticket Machines
Yes

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Ramp For Train Access
Yes
Accessible Taxis

No
National Key Toilets

No
Step Free Access

Normally Category B2 - see Station Message.

Step free access to Platform 1 (to Cardiff) from the car park.

Step free access to Platform 2 (to Pontypridd) via a lane from Cardiff Road.

Access between the platforms is via a footbridge with steps.


Coverage: partial Station
Ticket Gates

No
Impaired Mobility Set Down

No
Wheelchairs Available

No
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Transport links
Cycle Storage
Spaces: 0
Sheltered: No
Cctv: No
Rail Replacement Services

The rail replacement bus stop is a local bus stop on Cardiff Road. For Radyr, it's on the same side as the station. For Trefforest, it's on the opposite side.

Passenger services
Customer Service

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
Yes

Operator Name: Transport for Wales
https://www.nationalrail.co.uk/
Live departures and arrivals

Overview

Serving the village of Taffs Well, the station of the same name was opened in 1863, and its two platforms see more than a third of a million passengers annually, many of these being commuters travelling into Cardiff. Originally known as Walnut Tree Junction, it was renamed Taffs Well in 1900.

Lying to the north of Cardiff, Taffs Well village is called the Gate to the Valleys by locals and is the location of the only thermal spring in Wales. Averaging a temperature of 21.6°C, the spring is considered a spiritual site by some, many visiting from great distances.

 

How long does it take to get from Taffs Well station to Cardiff Airport?

It takes around an hour and a half to travel by train from the station to Cardiff Airport.

How long does it take to walk from Taffs Well station to Taffs Well village centre?

It takes about five minutes to walk along Cardiff Road to the centre of the village.

What car parking facilities are available at Taffs Well station?

There are spaces for 88 cars to park at Taffs Well station.

What facilities are there for bike storage at Taffs Well station?

The station has storage for 8 bikes.

What other facilities are available at Taffs Well station?
  • Coin and cards telephones
  • Disabled access - the whole station is step-free, with ramps and induction loops available