Station facilities
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General service information
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Staffing LevelPart time
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Closed Circuit Television
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Information Available From StaffYes - from help point
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Information Services OpenMon-Sun
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CIS
- Departure Screens
- Arrival Screens
- Announcements
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Customer Help Points
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Ticket buying and collection
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard Validator
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Penalty FaresAW
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All station facilities
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Atm Machine
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Shops
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Accessibility and mobility access
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Helpline
03333 211202
https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00 -
Staff Help Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
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Induction Loop
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Accessible Ticket Machines
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
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Ramp For Train Access
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Accessible Taxis
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National Key Toilets
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Step Free Access
Normally Category B2 - see Station Message.
Step free access to Platform 1 (to Cardiff) from the car park.
Step free access to Platform 2 (to Pontypridd) via a lane from Cardiff Road.
Access between the platforms is via a footbridge with steps.
Coverage: partial Station -
Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Parking information
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Cycle StorageSpaces: 0
Sheltered: No
Cctv: No -
CarPark
Name: Station Car Park
Spaces: 88
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Sun
Website: https://www.nationalrail.co.uk/ -
Rail Replacement Services
The rail replacement bus stop is a local bus stop on Cardiff Road. For Radyr, it's on the same side as the station. For Trefforest, it's on the opposite side.
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Passenger services
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Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Property
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
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Overview
Serving the village of Taffs Well, the station of the same name was opened in 1863, and its two platforms see more than a third of a million passengers annually, many of these being commuters travelling into Cardiff. Originally known as Walnut Tree Junction, it was renamed Taffs Well in 1900.
Lying to the north of Cardiff, Taffs Well village is called the Gate to the Valleys by locals and is the location of the only thermal spring in Wales. Averaging a temperature of 21.6°C, the spring is considered a spiritual site by some, many visiting from great distances.
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How long does it take to get from Taffs Well Station to Cardiff Airport?
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It takes around an hour and a half to travel by train from the station to Cardiff Airport.
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How long does it take to walk from Taffs Well Station to Taffs Well village centre?
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It takes about five minutes to walk along Cardiff Road to the centre of the village.
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What car parking facilities are available at Taffs Well Station?
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There are spaces for 88 cars to park at Taffs Well Station.
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What facilities are there for bike storage at Taffs Well Station?
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The station has storage for 8 bikes.
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What other facilities are available at Taffs Well Station?
- Coin and cards telephones
- Disabled access - the whole station is step-free, with ramps and induction loops available
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