Station facilities

  • Parking
  • Ticket machine
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).
General service information
Staffing Level
unstaffed
Closed Circuit Television
Yes
Information Available From Staff
If the station is unstaffed, please contact the customer relations team or onboard staff
CIS
  • DepartureScreens
Customer Help Points

No
Ticket buying and collection
Ticket Office

No
Prepurchase Collection
Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued

No
Smartcard Topup
Yes
Smartcard Validator
Yes
Smartcard Comments

Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

Penalty Fares
AW
All station facilities
Seated Area
Yes
Waiting Room

No
Station Buffet

No
Toilets

No
Baby Change

No
Telephones

No
Wi Fi

No
Accessibility and mobility access
Helpline

03333 211202

https://www.nationalrail.co.uk/
Mon-Sun 08:00 to 20:00
Staff Help Available
Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Induction Loop

No
Accessible Ticket Machines
Yes

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Ramp For Train Access
Yes
Accessible Taxis

No
Nearest Stations With More Facilities
PNA
National Key Toilets

No
Step Free Access

Category B2.

Step free access to Platform 1 (to Pembroke Dock) from the car park.

Access to Platform 2 (to Carmarthen) is via an end of platform ramp and a foot crossing across the railway


Coverage: partial Station
Ticket Gates

No
Impaired Mobility Set Down

No
Wheelchairs Available

No
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Transport links
Cycle Storage
Spaces: 8
Sheltered: No
Cctv: Yes
Location:

Four Sheffield stands providing a total of 8 parking spaces are located under the canopy on the Pembroke bound platform.


Type: Stands
Rail Replacement Services

The rail replacement bus stop is coach stop at the entrance to the car park off Upper Park Rd.

Cycle Hire

There are no cycle hire facilities at this station

Parking information
Car Park

Visit www.apcoa.co.uk/tfwr for parking prices.


Operator Name: A P C O A
Name: Station Car Park
Spaces: 79
Number Accessible Spaces: 4
Accessible Car Park Equipment: Yes
Cctv: Yes

Open:
Mon-Sun

Website: https://www.apcoa.co.uk/tfwr
Passenger services
Customer Service

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
Yes

Operator Name: Transport for Wales
https://www.nationalrail.co.uk/
Live departures and arrivals

Overview 

Serving the pretty Pembrokeshire town of Tenby, the station is close to the town centre and its great attractions, including the art gallery and castle.

Beginning its operations in 1863, much of Tenby’s Grade II listed railway station still displays its original Victorian splendour. The cast-iron canopies look as good today as they did in 1871 when they were installed, and the much-prized Bath stone walls have survived the salty sea air. The passenger bridge is a newer addition, linking the two platforms.

 

How long does it take to walk from Tenby station to Tenby town centre?

Whether you choose to walk along Warren or Harding Street, you’ll reach the centre of Tenby in around 4 minutes.

What car parking facilities are available at Tenby station?

There are 81 car parking spaces at Tenby station.

What facilities are there for bike storage at Tenby station?

Tenby station lacks bike storage facilities.

What other facilities are available at Tenby station?
  • Coin and card telephones
  • Disabled access - the station has ramps and induction loops available
Which popular destinations can be reached from Tenby station?