Station facilities
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General service information
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Staffing Levelunstaffed
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Closed Circuit Television
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Information Available From StaffYes - from help point
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CIS
- Departure Screens
- Arrival Screens
- Announcements
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Customer Help Points
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Ticket buying and collection
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Ticket Office
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard Validator
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Penalty FaresAW
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All station facilities
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Baby Change
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Telephones
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Wi Fi
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Accessibility and mobility access
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Helpline
03333 211202
https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00 -
Staff Help Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
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Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
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Nearest Stations With More FacilitiesBGD
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National Key Toilets
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Step Free Access
Category B3.
Step free access to Platform 1 (to Rhymney) via a ramp with handrails.
Step free access to Platform 2 (to Cardiff) from the station entrance which is located on a steep hill and busy road. Access between the platforms is via the roadbridge and a steep hill.
Coverage: partial Station -
Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Parking information
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Cycle StorageSpaces: 12
Sheltered: No
Cctv: Yes
Location:4 Shefffield stands providing for 8 bicycle spaces are located on the southbound (Caerphilly/Cardiff direction) platform. 2 Sheffield stands providing for 4 bicycle spaces are located on the northbound (Rhymney direction) platform
Type: Stands -
CarPark
Operator Name: Caerphilly County Borough Council
Name: Station Car Park
Spaces: 9
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Sun
Website: https://www.caerphilly.gov.uk/services/transport-and-parking/council-car-parks -
Rail Replacement Services
The rail replacement bus stop is at the station entrance.
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Passenger services
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Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Property
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
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Did you know?Multiflex ticketsOur lowest single fare for hundreds of regular journeys.Available exclusively on our app
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