Station facilities

  • Step-free access
  • Ticket machine

This is automated information from www.nationalrail.co.uk (opens in new window). 

General service information
Staffing Level
unstaffed
Closed Circuit Television
Yes
Information Available From Staff
Yes - from help point
CIS
  • Departure Screens
  • Arrival Screens
  • Announcements
Customer Help Points
Yes
Ticket buying and collection
Ticket Office

No
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued

No
Smartcard Validator
Yes
Penalty Fares
AW
All station facilities
Seated Area
Yes
Waiting Room

No
Station Buffet

No
Toilets

No
Baby Change

No
Telephones

No
Wi Fi

No

Find WiFi Hotspots around Ton Pentre station

Accessibility and mobility access
Helpline

03333 211202

https://www.nationalrail.co.uk/
Mon-Sun 08:00 to 20:00
Staff Help Available

No

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Induction Loop
Yes
Accessible Ticket Machines
Yes
Ramp For Train Access
Yes
Accessible Taxis

No
National Key Toilets

No
Step Free Access

Category A.

Step free access to the platform from the station entrance.


Coverage: whole Station
Ticket Gates

No
Impaired Mobility Set Down

No
Wheelchairs Available

No
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Transport links
Cycle Storage
Spaces: 4
Sheltered: Yes
Cctv: Yes
Location:

Two Sheffield stands providing space for parking of up to four bicycles are sited in a joint waiting/cycle shelter on the platform.


Type: Stands
Rail Replacement Services

The rail replacement bus stop will be outside The Tile Centre on Ystrad Rd for southbound services (towards Cardiff)  and on the opposite side of the road near the turning into the garage for northbound services (towards Treherbert).

Passenger services
Customer Service

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
Yes

Operator Name: Transport for Wales
https://www.nationalrail.co.uk/
Live departures and arrivals