Station facilities

  • Parking
  • Ticket machine
  • Ticket office
  • Toilets
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).
General service information
Staffing Level
Part time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from ticket office
Yes - from help point
Information Services Open

Outside of Ticket Office hours, please use the Help Point for information.


CIS
  • Departure Screens
  • Arrival Screens
  • Announcements
Customer Help Points
Yes
Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Ticket Office: Yes
Ticket Machine: Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued

No
Smartcard Topup
Yes
Smartcard Validator
Yes
Penalty Fares
Train Operator: AW
Url: https://tfwrail.wales/policies-and-reports/revenue-protection-policy
All station facilities
Seated Area
Yes
Station Buffet

No
Toilets
Yes

Station toilets are opening during Ticket Office opening hours.

Baby Change

No
Telephones

No
Wi Fi

No

Find WiFi Hotspots around Trefforest station

Accessibility and mobility access
Helpline

03333 211202

https://www.nationalrail.co.uk/
Mon-Sun 08:00 to 20:00
Staff Help Available
Yes

If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.

Induction Loop
Yes
Accessible Ticket Machines
Yes

Located on the Cardiff bound platform via Park Street entrance and accessed via ramp steeper than 1:12.

Height Adjusted Ticket Office Counter
Yes

Located on the Cardiff bound platform via Park Street entrance and accessed via ramp steeper than 1:12.

Ramp For Train Access
Yes
Accessible Taxis

No
Accessible Public Telephones

end of car park past roundabout 100yds

Nearest Stations With More Facilities
PPD
National Key Toilets

No
Step Free Access

Category B2.

Step free access to Platform 1 (to Cardiff) however the ramp from Park Street has a steep gradient.

Step free access to Platform 2 (to Pontypridd) from the car park.

Access between the platforms is via a footbridge with steps.


Coverage: partial Station
Ticket Gates

No
Impaired Mobility Set Down
Yes
Wheelchairs Available

No
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Parking information
Cycle Storage
Spaces: 12
Sheltered: No
Cctv: Yes
Location:

6 Sheffield stands providing for 12 bicycle spaces are located on the southbound (Cardiff direction) platform


Type: Stands
CarPark

Name: Station Car Park
Spaces: 114
Free: Yes
Number Accessible Spaces: 8
Accessible Car Park Equipment: Yes
Cctv: No

Open:
Mon-Sun

Website: https://www.nationalrail.co.uk/
Rail Replacement Services

The rail replacement bus stop is at the station entrance on Park St, near the junction with Castle St.

Passenger services
Customer Service

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
Yes

Operator Name: Transport for Wales
https://www.nationalrail.co.uk/
Live departures and arrivals

Overview

Trefforest or Treforest are one and the same, with the former spelling being the more accurate, Welsh version. Serving the village of the same name, this station sits on the Merthyr Line, north of Cardiff. Many of the almost 1 million passengers that use the two platforms are students of the University of South Wales' Trefforest campus.

Originally opened in 1847 as Treforest, the extra f was added to the name in May 1980. Workers at the nearby tinplate works would come into the area via the railway, their money and that of the tinplate industry allowed the region to flourish. In 1936, the Treforest Trading Estate opened, encouraging even more businesses to set up a base here. But the region's main claim to fame is as the birthplace of legendary singer, Sir Tom Jones on 7 June 1940.

 

  • How long does it take to get from Trefforest Station to Cardiff Airport?

    • It takes approximately one and a half hours from Trefforest Station to Cardiff Airport by train.

  • How long does it take to walk from Trefforest Station to Trefforest town centre?

    • It takes around 15 minutes to walk from the station to Trefforest town centre.

  • What car parking facilities are available at Trefforest Station?

    • There are spaces for 112 cars at the station.

  • What other facilities are available at Trefforest Station?

    • Coin and cards telephones
    • Disabled access - step-free throughout, ramps are available, as are wheelchairs and induction loops

  • Which popular destinations can be reached from Trefforest Station?