Station facilities
General service information
- Staffing Level
-
unstaffed
- Closed Circuit Television
- Yes
- Information Available From Staff
-
Yes - from help point
- CIS
-
- Departure Screens
- Arrival Screens
- Announcements
- Customer Help Points
- Yes
Ticket buying and collection
- Ticket Office
-
No
- Prepurchase Collection
- Yes
- Ticket Machine
- Yes
- Oystercard Issued
-
No
- Use Oystercard
-
No
- Always Show Oyster Card Fields
-
No
- Smartcard Issued
-
No
- Smartcard Topup
- Yes
- Smartcard Validator
- Yes
- Smartcard Comments
-
Load a pre-purchased season ticket onto a smartcard using the smartcard validator.
- Penalty Fares
-
AW
All station facilities
- Seated Area
- Yes
- Waiting Room
-
No
- Station Buffet
-
No
- Toilets
-
No
- Baby Change
-
No
- Telephones
-
No
- Wi Fi
- Yes
Accessibility and mobility access
- Helpline
-
03333 211202
https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00 - Staff Help Available
-
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Induction Loop
- Yes
- Accessible Ticket Machines
-
Yes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
- Ramp For Train Access
- Yes
- Accessible Taxis
-
No
- Nearest Stations With More Facilities
-
LLY
- National Key Toilets
-
No
- Step Free Access
-
Category B1.
Step free access to the platform from the car park.
Step free access is also available from Station Road via a ramp with a steep gradient.
Coverage: partial Station - Ticket Gates
-
No
- Impaired Mobility Set Down
-
No
- Wheelchairs Available
-
No
- Assisted Travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
-
Spaces: 4
Sheltered: Yes
Cctv: Yes
Location:Two Sheffield stands providing space for parking of up to four bicycles are sited in a joint waiting/cycle shelter on the platform.
Type: Stands - CarPark
-
Name: Station Car Park
Spaces: 8
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Sun
Website: https://www.nationalrail.co.uk/ - Rail Replacement Services
-
Towards Pontypridd: near the Prince of Wales pub
Towards Treherbert: near Morgan's Barbers on the A4058
Passenger services
- Customer Service
-
Contact our Customer Relations team directly via the Transport for Wales Website.
- Left Luggage
-
No
https://www.nationalrail.co.uk/ - Lost Property
-
Yes
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
-
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