Station

Station message

Hamilton West improvement Works

Sunday 18 May - Friday 29 August inclusive 

Platform works are taking place at Hamilton West station 

For services via Hamilton West 

Hamilton West Platform 2 will be closed to passengers - services towards Motherwell & Larkhall will not call at Hamilton West.  

No rail replacement transport will be provided. 

Passengers are advised to use Hamilton Central if they are able. 

Passengers who are unable to make these changes to their journey should press the station help-point for travel assistance. 

Services to Blantyre & towards Glasgow will operate through Platform 1 as normal. 

Station facilities

  • Parking
  • Ticket machine
  • Ticket office
  • Toilets
  • Wifi
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.
General service information
Staffing Level
Part time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from help point
Yes - from ticket office
Information Services Open
Mon-Sun
CIS
  • Departure Screens
  • Announcements
Customer Help Points
Yes
Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Ticket Office: Yes
Ticket Machine: Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued

No
Smartcard Validator
Yes
Penalty Fares
SR
All station facilities
Seated Area
Yes
Waiting Room
Yes
Station Buffet

No
Toilets
Yes

The toilets are located on Platform 1. The toilet facilities are only available during Ticket Office opening hours.

Baby Change
Yes

The toilets are located on Platform 1. The toilet facilities are only available during Ticket Office opening hours.

Telephones
Yes
Wi Fi
Yes
Shops

No
Accessibility and mobility access
Helpline

Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

https://www.nationalrail.co.uk/
Induction Loop
Yes
Accessible Ticket Machines
Yes
Height Adjusted Ticket Office Counter
Yes
Ramp For Train Access
Yes
Accessible Taxis

No
National Key Toilets
Yes

There is a Changing Places Toilet available on platform 1 in the waiting room.

Step Free Access

This is a Category B station. Level to both platforms and connecting footbridge with stairs between platforms.

The Passenger Assist meeting point is at the Ticket Office.

Please take care when boarding/alighting the train towards the front of platform 1 and the rear of platform 2 as the stepping distance between the platform and the train may be more prominent than at other areas of the platform.


Coverage: partial Station
Ticket Gates

No
Impaired Mobility Set Down
Yes
Wheelchairs Available

No
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Transport links
Cycle Storage
Spaces: 30
Sheltered: Yes
Cctv: No
Type: Stands
Rail Replacement Services

Buses pick up/drop off bus stops under the Railway Bridge on St. Meddans Street.

Please click on the link below for the exact bus pick up location:-

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Taxi Rank

visit www.traintaxi.co.uk for details of taxis available for hire

Onward Travel

for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

Parking information
Car Park

Name: Station Car Park
Spaces: 141
Free: Yes
Number Accessible Spaces: 6
Accessible Spaces Note:

Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge


Accessible Car Park Equipment: Yes
Cctv: Yes

Open:
Mon-Sun

Website: https://www.nationalrail.co.uk/
Passenger services
Customer Service

customer.relations@scotrail.co.uk

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property

Operator Name: Scot Rail Lost Property Information
https://www.nationalrail.co.uk/
Mon-Sun 07:00 to 21:00
Live departures and arrivals