Station
Station facilities
-
General service information
-
Staffing LevelPart time
-
Closed Circuit Television
-
Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services OpenMon-Fri 06:35 to 17:50
-
CIS
- Departure Screens
- Announcements
-
Customer Help Points
-
-
Ticket buying and collection
-
Ticket Office
-
Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
-
Oystercard Issued
-
Use Oystercard
-
Always Show Oyster Card Fields
-
Smartcard Issued
-
Smartcard Validator
-
Penalty FaresSR
-
-
All station facilities
-
Seated Area
-
Waiting Room
-
Station Buffet
-
Toilets
The toilets are located on Platform 1. The toilet facilities are only available during Ticket Office opening hours.
-
Baby Change
The toilets are located on Platform 1. The toilet facilities are only available during Ticket Office opening hours.
-
Telephones
-
Wi Fi
-
Shops
-
-
Accessibility and mobility access
-
Helpline
Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
https://www.nationalrail.co.uk/ -
Induction Loop
-
Accessible Ticket Machines
-
Height Adjusted Ticket Office Counter
-
Ramp For Train Access
-
Accessible Taxis
-
National Key Toilets
-
Step Free Access
This is a Category B station. Level to both platforms and connecting footbridge with stairs between platforms.
The Passenger Assist meeting point is at the Ticket Office.
Please take care when boarding/alighting the train towards the front of platform 1 and the rear of platform 2 as the stepping distance between the platform and the train may be more prominent than at other areas of the platform.
Blue Badge parking bays: 6
Coverage: partial Station -
Ticket Gates
-
Impaired Mobility Set Down
-
Wheelchairs Available
-
Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
-
-
Parking information
-
Cycle StorageSpaces: 30
Sheltered: Yes
Cctv: No
Type: Stands -
CarPark
Name: Station Car Park
Spaces: 141
Free: Yes
Number Accessible Spaces: 6
Accessible Spaces Note:Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Mon-Sun
Website: https://www.nationalrail.co.uk/ -
Rail Replacement Services
Buses pick up/drop off bus stops under the Railway Bridge on St. Meddans Street.
Please click on the link below for the exact bus pick up location:-
-
Taxi Rank
visit www.traintaxi.co.uk for details of taxis available for hire
-
Onward Travel
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
-
-
Passenger services
-
Customer Service
-
Left Luggagehttps://www.nationalrail.co.uk/
-
Lost Property
Operator Name: Scot Rail Lost Property Informationhttps://www.nationalrail.co.uk/Mon-Sun 07:00 to 21:00
-
-
Did you know?Multiflex ticketsOur lowest single fare for hundreds of regular journeys.Available exclusively on our app
-
Did you know?Travel saferYou can plan ahead and decide when to travel using our Capacity Checker.Check capacity
-
Visiting Chepstow Explore Visiting Chepstow
-
Visiting Holyhead Explore Visiting Holyhead
-
Visit Carmarthen Explore Visit Carmarthen
-