Station
Station facilities
General service information
- Staffing Level
-
Part time
- Closed Circuit Television
- Yes
- Information Available From Staff
-
Yes - from help point
Yes - from ticket office - Information Services Open
-
Mon-Sun
- CIS
-
- Departure Screens
- Announcements
- Customer Help Points
- Yes
Ticket buying and collection
- Ticket Office
- Yes
- Prepurchase Collection
-
Ticket Office: Yes
Ticket Machine: Yes - Ticket Machine
- Yes
- Oystercard Issued
-
No
- Use Oystercard
-
No
- Always Show Oyster Card Fields
-
No
- Smartcard Issued
-
No
- Smartcard Validator
- Yes
- Penalty Fares
-
SR
All station facilities
- Seated Area
- Yes
- Waiting Room
- Yes
- Station Buffet
-
No
- Toilets
-
Yes
The toilets are located on Platform 1. The toilet facilities are only available during Ticket Office opening hours.
- Baby Change
-
Yes
The toilets are located on Platform 1. The toilet facilities are only available during Ticket Office opening hours.
- Telephones
- Yes
- Wi Fi
- Yes
- Shops
-
No
Accessibility and mobility access
- Helpline
-
Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
https://www.nationalrail.co.uk/ - Induction Loop
- Yes
- Accessible Ticket Machines
- Yes
- Height Adjusted Ticket Office Counter
- Yes
- Ramp For Train Access
- Yes
- Accessible Taxis
-
No
- National Key Toilets
-
Yes
There is a Changing Places Toilet available on platform 1 in the waiting room.
- Step Free Access
-
This is a Category B station. Level to both platforms and connecting footbridge with stairs between platforms.
The Passenger Assist meeting point is at the Ticket Office.
Please take care when boarding/alighting the train towards the front of platform 1 and the rear of platform 2 as the stepping distance between the platform and the train may be more prominent than at other areas of the platform.
Coverage: partial Station - Ticket Gates
-
No
- Impaired Mobility Set Down
- Yes
- Wheelchairs Available
-
No
- Assisted Travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
-
Spaces: 30
Sheltered: Yes
Cctv: No
Type: Stands - CarPark
-
Name: Station Car Park
Spaces: 141
Free: Yes
Number Accessible Spaces: 6
Accessible Spaces Note:Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Mon-Sun
Website: https://www.nationalrail.co.uk/ - Rail Replacement Services
-
Buses pick up/drop off bus stops under the Railway Bridge on St. Meddans Street.
Please click on the link below for the exact bus pick up location:-
- Taxi Rank
-
visit www.traintaxi.co.uk for details of taxis available for hire
- Onward Travel
-
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Passenger services
- Customer Service
- Left Luggage
-
No
https://www.nationalrail.co.uk/ - Lost Property
-
Operator Name: Scot Rail Lost Property Informationhttps://www.nationalrail.co.uk/Mon-Sun 07:00 to 21:00
-
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