Station

Walsall

Address and directions

Walsall station
Saddlers Centre
Walsall
West Midlands
WS2 9JS

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Ticket office opening hours

Monday: 06:00 to 19:00
Tuesday: 06:00 to 19:00
Wednesday: 06:00 to 19:00
Thursday: 06:00 to 19:00
Friday: 06:00 to 20:00
Saturday: 07:00 to 20:00
Sunday: 09:20 to 16:45

Station message

Amended ticket office opening hours

On 1st January, the ticket office will open at 09:00.

Tickets can be purchased at TVMs or at wmr.uk.

Station facilities

Ticket machine
Ticket office
Toilets

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.

General service information
- Staffing Level
  
  Part time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from help point
  Yes - from ticket office
- Information Services Open
  
  Mon,Tue,Wed,Thu 06:00 to 19:00
- CIS
  - Departure Screens
  - Announcements
- Customer Help Points
  
  On both platforms
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Validator
- Penalty Fares
  
  LM
All station facilities
- Seated Area
- Waiting Room
- Station Buffet
- Toilets
  
  The toilets are located in the Booking Hall. The toilet facilities are available: Monday - Thursday 06:00-19:00, Friday 06:00-20:00, Saturday 07:00-20:00 and Sunday 09:20-16:45. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Sunday 05:40 - 23:30. The toilet facilities are not available when the Ticket Office is closed.
- Baby Change
- Telephones
- Wi Fi
  
  Find WiFi Hotspots around Walsall station
- Shops
Accessibility and mobility access
- Helpline
  
  0800 0248998
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun
- Staff Help Available
  
  This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
  
  Mon,Tue,Wed,Thu 06:00 to 19:00
- Induction Loop
- Accessible Ticket Machines
  
  Ticket Vending Machines are locate in the Booking Hall and on platform one.
- Height Adjusted Ticket Office Counter
  
  by member of staff on duty
- Ramp For Train Access
- Accessible Taxis
  
  Accessible taxis are available
- Accessible Public Telephones
  
  Public telephones are not accessible
- National Key Toilets
- Step Free Access
  
  This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
  The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
  
  Coverage: partial Station
- Ticket Gates
- Impaired Mobility Set Down
  
  Taxi drop-off point in Station Street.
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 10
  Sheltered: No
  Cctv: Yes
  Annotation:
  CENTRO SCHEME 3 LOCKERS
  
  Type: Stands,Lockers
- Rail Replacement Services
  
  Rail replacement vehicles will operate from the entrance to platform 1 on Station Street.
  Please check your destination before boarding.
  Please click here for walking directions from the station to the rail replacement bus stop.
- Taxi Rank
  
  Walsall (WSL) Station Radio 01922 620647 TOA 01922 642020 Central 01922 633033
- Onward Travel
  
  Information to plan your onward journey is available in a printable format here
Passenger services
- Customer Service
  
  Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
  Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
  **Walsall Station is accredited by the Secure Station Scheme**
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  https://www.nationalrail.co.uk/

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