Station

Station facilities

  • Ticket machine
  • Ticket office
  • Toilets
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.
General service information
Staffing Level
Part time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from help point
Yes - from ticket office
Information Services Open
Mon,Tue,Wed,Thu 06:00 to 19:00
CIS
  • Departure Screens
  • Announcements
Customer Help Points
Yes

On both platforms

Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Yes
Ticket Machine
Yes
Oystercard Issued

No

Use Oystercard

No

Always Show Oyster Card Fields

No

Smartcard Issued

No

Smartcard Validator

No

Penalty Fares
LM
All station facilities
Seated Area
Yes
Waiting Room
Yes
Station Buffet

No

Toilets
Yes

The toilets are located in the Booking Hall. The toilet facilities are available: Monday - Thursday 06:00-19:00, Friday 06:00-20:00, Saturday 07:00-20:00 and Sunday 09:20-16:45. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Sunday 05:40 - 23:30. The toilet facilities are not available when the Ticket Office is closed.

Baby Change

No

Telephones
Yes
Wi Fi

No

Shops
Yes
Accessibility and mobility access
Helpline

0800 0248998

https://www.nationalrail.co.uk/
Mon-Sun
Staff Help Available

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

Mon,Tue,Wed,Thu 06:00 to 19:00
Induction Loop
Yes
Accessible Ticket Machines
Yes

Ticket Vending Machines are locate in the Booking Hall and on platform one.

Height Adjusted Ticket Office Counter

No

by member of staff on duty

Ramp For Train Access
Yes
Accessible Taxis

Accessible taxis are available

Accessible Public Telephones

Public telephones are not accessible

National Key Toilets
Yes
Step Free Access

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.


Coverage: partial Station
Ticket Gates

No

Impaired Mobility Set Down

No

Taxi drop-off point in Station Street.

Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Parking information
Cycle Storage
Spaces: 10
Sheltered: No
Cctv: Yes
Annotation:

CENTRO SCHEME 3 LOCKERS


Type: Stands,Lockers
Rail Replacement Services

Rail replacement vehicles will operate from the entrance to platform 1 on Station Street.

Please check your destination before boarding.

Please click here for walking directions from the station to the rail replacement bus stop.

Taxi Rank

Walsall (WSL) Station Radio 01922 620647 TOA 01922 642020 Central 01922 633033

Onward Travel

Information to plan your onward journey is available in a printable format here

Passenger services
Customer Service

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Walsall Station is accredited by the Secure Station Scheme**

Left Luggage

No

https://www.nationalrail.co.uk/
Lost Property

No

https://www.nationalrail.co.uk/
Live departures and arrivals