Station facilities

  • Parking
  • Ticket machine
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).
General service information
Staffing Level
unstaffed
Closed Circuit Television
Yes
Information Available From Staff
Yes - from help point
CIS
  • Departure Screens
  • Arrival Screens
  • Announcements
Customer Help Points
Yes
Ticket buying and collection
Ticket Office

No
Prepurchase Collection
Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued

No
Smartcard Topup
Yes
Smartcard Validator

No
Smartcard Comments

Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

Penalty Fares
AW
All station facilities
Seated Area
Yes
Waiting Room

No
Station Buffet

No
Toilets

No
Baby Change

No
Telephones

No
Wi Fi

No

Find WiFi Hotspots around Whitchurch (Shropshire) station

Post Box

No
Atm Machine

No
Shops

No
Accessibility and mobility access
Helpline

03333 211202

https://www.nationalrail.co.uk/
Mon-Sun 08:00 to 20:00
Staff Help Available
Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Induction Loop
Yes
Accessible Ticket Machines
Yes

On Platform 2.

Ramp For Train Access
Yes
Accessible Taxis

No
Accessible Public Telephones

No
Nearest Stations With More Facilities
SHR
National Key Toilets

No
Step Free Access

Category B3.

Access to Platform 1 (to Shrewsbury) is via a footbridge with 44 steps.

Step free access to Platform 2 (to Crewe) from the station car park.

Access between the platforms is via the footbridge


Coverage: partial Station
Ticket Gates

No
Impaired Mobility Set Down
Yes

At the front of the station. There is space for 2 vehicles.

Wheelchairs Available

No
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Parking information
Cycle Storage
Spaces: 6
Sheltered: No
Cctv: Yes
Location:

3 Sheffield stands providing for up to 6 bicycle parking spaces are located on the northbound (Crewe direction) platform


Type: Stands
CarPark

Name: Station Car Park
Spaces: 31
Free: Yes
Number Accessible Spaces: 4
Accessible Car Park Equipment: Yes
Cctv: No

Open:
Mon-Sun

Website: https://www.nationalrail.co.uk/
Rail Replacement Services

The rail replacement bus stop is a local bus stop on Station Road near the station entrance. For Shrewsbury, it's on the side of the station. For Crewe, it's after Wayland Road.

Cycle Hire

There are no cycle hire facilities at this station.

Passenger services
Customer Service

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
Yes

Operator Name: Transport for Wales
https://www.nationalrail.co.uk/
Live departures and arrivals