Station

Wigan North Western

Address and directions

Wigan North Western station
Wallgate
Wigan
Lancashire
WN1 1BJ

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Ticket office opening hours

Monday: 05:45 to 18:45
Tuesday: 05:45 to 18:45
Wednesday: 05:45 to 18:45
Thursday: 05:45 to 18:45
Friday: 05:45 to 18:45
Saturday: 05:15 to 18:45
Sunday: 08:40 to 18:45

Station facilities

Parking
Shops
Step-free access
Ticket machine
Ticket office
Toilets
Wifi

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.

General service information

Staffing Level

Full time

Closed Circuit Television

Information Available From Staff

Yes - from help point
Yes - from information point
Yes - from ticket office

Information Services Open

Mon-Fri 05:45 to 18:45
Saturday 05:15 to 18:45
Sunday 08:40 to 18:45

CIS

Departure Screens
Announcements

Customer Help Points

Ticket buying and collection

Ticket Office: Yes
Prepurchase Collection: Yes
Ticket Machine: Yes
Oystercard Issued: No
Use Oystercard: No
Always Show Oyster Card Fields: No
Smartcard Issued: No
Smartcard Topup: Ticket Office: Yes
Ticket Machine: Yes
Smartcard Validator: No
Penalty Fares: VT

All station facilities

Seated Area: Yes
Station Buffet: Yes
Toilets: Yes

The National key toilet is located in the subway; these toilets are operated by a radar key.
Baby Change: Yes

Female toilets,Male toilets
Telephones: Yes
Wi Fi: Yes

Find WiFi Hotspots around Wigan North Western station
Shops: Yes

Accessibility and mobility access

Helpline: 08000 158 123 (08000 158 124 Textphone)

https://www.nationalrail.co.uk/
Staff Help Available: Passenger Assist meeting point is the ticket office. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

Mon-Fri 05:30 to 00:15
Saturday 05:30 to 00:15
Sunday 07:45 to 00:00
Induction Loop: Yes
Accessible Ticket Machines: No
Height Adjusted Ticket Office Counter: Yes
Ramp For Train Access: Yes
Accessible Taxis: No
National Key Toilets: Yes
Step Free Access: This station has step-free access to all platforms / the platform

Coverage: whole Station
Ticket Gates: No
Impaired Mobility Set Down: Yes
Wheelchairs Available: Yes
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Parking information

Cycle Storage: Spaces: 60
Sheltered: Yes
Cctv: Yes
Location:
Behind the ticket office to the rear of the drop off area and Taxi rank

Type: Compounds,Stands,Racks
CarPark: For information how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.

Operator Name: Avanti West Coast
Name: Station Car Park
Spaces: 442

Number Accessible Spaces: 15
Accessible Car Park Equipment: Yes

Cctv: Yes

Open:
Mon-Fri 05:15 to 00:15

Website: https://www.nationalrail.co.uk/
Rail Replacement Services: The Rail replacement bus pick up point can be found on the station car park.
Onward Travel: Information to plan your onward journey is available in a printable format here

Passenger services

Customer Service: Customers are encouraged to approach a member of station staff with any customer information enquiry.
Left Luggage: No

https://www.nationalrail.co.uk/
Lost Property: Yes

Operator Name: Avanti West Coast Lost Property

https://www.nationalrail.co.uk/

Live departures and arrivals

Departures

Arrivals