Station
Station facilities
General service information
- Staffing Level
-
Full time
- Closed Circuit Television
- Yes
- Information Available From Staff
-
Yes - from information point
- Information Services Open
-
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h - Customer Help Points
-
Yes
Help points are available on all platforms
Ticket buying and collection
- Ticket Office
- Yes
- Prepurchase Collection
- Yes
- Ticket Machine
- Yes
- Oystercard Issued
-
No
- Oystercard Topup
- Yes
- Use Oystercard
- Yes
- Always Show Oyster Card Fields
- Yes
- Smartcard Issued
- Yes
- Smartcard Topup
-
Ticket Office: Yes
Ticket Machine: Yes - Smartcard Validator
- Yes
- Smartcard Comments
-
Wimbledon ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
- Travelcard
-
Zone 3
- Penalty Fares
-
SW
All station facilities
- Seated Area
- Yes
- Waiting Room
-
Mon-Sun 05:00 to 00:30
Platform 5/6, Platform 7/8, Platform 9/10. All waiting rooms are heated. Seating does not comply with the Code of Practice - no armrests.
- Station Buffet
-
Yes
Main concourse - AMT coffee offers hot and cold drinks, light snacks. Digby's - hot and cold drinks, cakes and sweet and savoury pastries. Overbridge - Savannah and Snoggys both offer a choice of South African delicatessen and specialities. Platform 8 - Starbucks Coffee offering hot and cold drinks, light snacks.
- Toilets
-
Yes
The toilets are located near the bottom of the stairs leading to the District Line platforms. The National key toilets are located at the bottom of the stairs leading to the District Line platforms (Platforms 1 - 4); these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
- Baby Change
-
Yes
Separate baby changing room.
- Telephones
- Yes
- Wi Fi
-
Yes
Find WiFi Hotspots around Wimbledon station
- Post Box
- Yes
- Atm Machine
- Yes
- Shops
- Yes
Accessibility and mobility access
- Helpline
-
0800 5282100
https://www.nationalrail.co.uk/Mon-Fri - 24h
Saturday - 24h
Sunday - 24h - Induction Loop
- Yes
- Accessible Ticket Machines
-
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Height Adjusted Ticket Office Counter
- Yes
- Ramp For Train Access
- Yes
- Accessible Taxis
-
No
- National Key Toilets
-
Yes
To the left handside of the District Line concourse by Platforms 1-4. Toilet is open whilst trains serve the station.
- Step Free Access
-
Step-free category A Station - This station has step-free access to all platforms.
Coverage: whole Station - Ticket Gates
- Yes
- Impaired Mobility Set Down
-
No
- Wheelchairs Available
- Yes
- Assisted Travel
-
Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.
Transport links
- Cycle Storage
-
Spaces: 108
Sheltered: Yes
Cctv: Yes
Type: Stands,Racks - Rail Replacement Services
-
To Raynes Park: Alexandra Road (B235) Bus Stop B
To Clapham Junction: Alexandra Road (B235) Bus Stop A
Terminating services from Raynes Park / Surbiton: Wimbledon Bridge (A219) in front of station
- Onward Travel
-
Information to plan your onward journey is available in a printable format here
Parking information
Passenger services
- Customer Service
-
Please contact our Customer Service Centre on 0345 6000 650
- Left Luggage
-
No
https://www.nationalrail.co.uk/ - Lost Property
-
https://www.southwesternrailway.com/contact-and-help/lost-propertyMon-Fri 07:30 to 19:00
-
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