Station
Station facilities
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General service information
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Staffing LevelFull time
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Closed Circuit Television
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Information Available From StaffYes - from help point
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Information Services OpenMon-Fri 06:40 to 20:20
Saturday 06:40 to 19:50
Sunday 08:20 to 17:50 -
CIS
- Departure Screens
- Announcements
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Customer Help Points
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Ticket buying and collection
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard Validator
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Penalty FaresGW
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All station facilities
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Seated Area
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Waiting Room
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Station Buffet
On shopping concourse adjacent the station
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Toilets
These are located approximatly 100m from station entrance
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Baby Change
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Telephones
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Wi Fi
Find WiFi Hotspots near this station
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Atm Machine
On shopping concourse adjacent to station
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Bureau De Change
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Shops
On shopping concourse adjacent the station
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Accessibility and mobility access
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Helpline
08001 971 329 or 18001 0800 197 1329 (Textphone)
https://www.nationalrail.co.uk/ -
Staff Help Available
Meeting point: Ticket office.
Mon-Fri 06:40 to 20:20
Saturday 06:40 to 19:50
Sunday 08:20 to 17:50 -
Induction Loop
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Accessible Ticket Machines
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Ramp For Train Access
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Accessible Taxis
Please request staff assistance.
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Accessible Public Telephones
No
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National Key Toilets
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Step Free Access
Step Free Category A station - This station has step free access to the platform.
Coverage: whole Station -
Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Parking information
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Cycle StorageSpaces: 60
Sheltered: Yes
Cctv: Yes
Location:Adjacent to platform entrance
Annotation:Please note cycles can be carried on our trains free of charge.
Type: Stands -
Rail Replacement Services
Bus Stop outside Hare & Garter, Opposite Windsor Castle
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Taxi Rank
No
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Onward Travel
Information to plan your onward journey is available in a printable format here
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Airport
Air Port Link, Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport. Changes at Hayes for the Heathrow connect service.
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Cycle Hire
No
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Passenger services
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Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Propertyhttps://www.nationalrail.co.uk/
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Did you know?Multiflex ticketsOur lowest single fare for hundreds of regular journeys.Available exclusively on our app
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Did you know?Travel saferYou can plan ahead and decide when to travel using our Capacity Checker.Check capacity
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