Station

Windsor & Eton Central

Address and directions

Windsor & Eton Central station
Royal Windsor Shopping Centre
Thames Street
Windsor
Berkshire
SL4 1PJ

Buy tickets

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Ticket office opening hours

Monday: 06:40 to 19:00
Tuesday: 06:40 to 19:00
Wednesday: 06:40 to 19:00
Thursday: 06:40 to 19:00
Friday: 06:40 to 19:00
Saturday: 06:40 to 19:00
Sunday: 08:20 to 17:50

Station facilities

Shops
Step-free access
Ticket machine
Ticket office
Toilets

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.

General service information

Staffing Level

Full time

Closed Circuit Television

Information Available From Staff

Yes - from help point

Information Services Open

Mon-Fri 06:40 to 20:20
Saturday 06:40 to 19:50
Sunday 08:20 to 17:50

CIS

Departure Screens
Announcements

Customer Help Points

Ticket buying and collection

Ticket Office: Yes
Prepurchase Collection: Yes
Ticket Machine: Yes
Oystercard Issued: No
Use Oystercard: No
Always Show Oyster Card Fields: No
Smartcard Issued: Yes
Smartcard Validator: No
Penalty Fares: GW

All station facilities

Seated Area: Yes
Waiting Room: No
Station Buffet: Yes

On shopping concourse adjacent the station
Toilets: Yes

These are located approximatly 100m from station entrance
Baby Change: Yes
Telephones: Yes
Wi Fi: No

Find WiFi Hotspots near this station
Atm Machine: Yes

On shopping concourse adjacent to station
Bureau De Change: Yes
Shops: Yes

On shopping concourse adjacent the station

Accessibility and mobility access

Helpline: 08001 971 329 or 18001 0800 197 1329 (Textphone)

https://www.nationalrail.co.uk/
Staff Help Available: Meeting point: Ticket office.
This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.

Mon-Fri 06:40 to 20:20
Saturday 06:40 to 19:50
Sunday 08:20 to 17:50
Induction Loop: Yes
Accessible Ticket Machines: Yes
Ramp For Train Access: Yes
Accessible Taxis: Please request staff assistance.
Accessible Public Telephones: No
National Key Toilets: No
Step Free Access: Step Free Category A station - This station has step free access to the platform.
This station is supported by the GWR Mobile Customer Assist Team 07:00-22:00 Mon-Sat and 09:00-20:00 Sun. To book assistance at this station, please either call GWR Passenger Assist on 0800 197 1329, through gwr.com/passengerassist or via the Passenger Assist App by Transreport.

Coverage: whole Station
Ticket Gates: No
Impaired Mobility Set Down: No
Wheelchairs Available: No
Assisted Travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Parking information

Cycle Storage: Spaces: 60
Sheltered: Yes
Cctv: Yes
Location:
Adjacent to platform entrance

Annotation:
Please note cycles can be carried on our trains free of charge.

Type: Stands
Rail Replacement Services: Bus stop outside Harte & Garter Hotel, opposite Windsor Castle.
Taxi Rank: No
Onward Travel: Information to plan your onward journey is available in a printable format here
Airport: Find out more about links from GWR stations to airports.
Cycle Hire: No

Passenger services

Customer Service: Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Left Luggage: No

https://www.nationalrail.co.uk/
Lost Property: https://www.nationalrail.co.uk/

Live departures and arrivals

Departures

Arrivals