Station facilities
General service information
- Staffing Level
-
unstaffed
- Closed Circuit Television
- Yes
- Information Available From Staff
-
Yes - from help point
- CIS
-
- Departure Screens
- Arrival Screens
- Announcements
- Customer Help Points
- Yes
Ticket buying and collection
- Ticket Office
-
No
- Oystercard Issued
-
No
- Use Oystercard
-
No
- Always Show Oyster Card Fields
-
No
- Smartcard Issued
-
No
- Smartcard Validator
-
No
- Penalty Fares
-
AW
All station facilities
- Seated Area
- Yes
- Waiting Room
-
No
- Station Buffet
-
No
- Toilets
-
No
- Baby Change
-
No
- Telephones
-
No
- Wi Fi
-
No
Accessibility and mobility access
- Helpline
-
03333 211202
https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00 - Staff Help Available
-
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Induction Loop
- Yes
- Accessible Ticket Machines
-
No
- Ramp For Train Access
- Yes
- Accessible Taxis
-
No
- Accessible Public Telephones
-
No
- Nearest Stations With More Facilities
-
SHR
- National Key Toilets
-
No
- Step Free Access
-
Category B3.
Platform 1 (to Crewe) is accessed by a footpath with two flights of stairs.
Step free access to Platform 2 (to Shrewsbury) via a ramp with a shallow gradient and handrails from the station entrance.
Access between the platforms involves a long detour via Wayside on a narrow country lane with no pavement.
Coverage: partial Station - Ticket Gates
-
No
- Impaired Mobility Set Down
-
No
- Wheelchairs Available
-
No
- Assisted Travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
-
Spaces: 4
Sheltered: No
Cctv: Yes
Location:2 Sheffield stands providing parking for up to four bicycles are located on the southbound Platform 2.
Type: Stands - CarPark
-
Operator Name: Transport for Wales
Name: Station Car Park
Spaces: 5
Free: Yes
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Sun
Website: https://www.nationalrail.co.uk/ - Rail Replacement Services
-
The rail replacement is local bus stop at the junction of Broughton Bank and Church Road.
- Cycle Hire
-
There are no cycle hire facilities at this station.
Passenger services
- Customer Service
-
Contact our Customer Relations team directly via the Transport for Wales Website.
- Left Luggage
-
No
https://www.nationalrail.co.uk/ - Lost Property
-
Yes
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
-
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