Ystrad Mynach

Address and directions

Ystrad Mynach station
Nelson Road
Ystrad Mynach
Caerphilly County
CF82 7BP

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Ticket office opening hours

Monday: 06:30 to 13:00
Tuesday: 06:30 to 13:00
Wednesday: 06:30 to 13:00
Thursday: 06:30 to 13:00
Friday: 06:30 to 13:00
Saturday: 08:00 to 14:30
Sunday: Closed

Station facilities

Parking
Step-free access
Ticket machine
Ticket office
Wifi

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).

General service information
- Staffing Level
  
  Part time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from ticket office
  Yes - from help point
- Information Services Open
  
  Outside of the ticket office opening hours, please use the Help Point for information.
- CIS
  - Departure Screens
  - Arrival Screens
  - Announcements
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
- Smartcard Validator
- Penalty Fares
  
  Train Operator: AW
  Url: https://tfwrail.wales/policies-and-reports/revenue-protection-policy
All station facilities
- Seated Area
- Station Buffet
- Telephones
- Wi Fi
  
  Find WiFi Hotspots around Ystrad Mynach station
Accessibility and mobility access
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Induction Loop
- Accessible Ticket Machines
  
  The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- Accessible Taxis
- Nearest Stations With More Facilities
  
  CPH
- National Key Toilets
  
  Accessible toilets are located in the ticket office.
- Step Free Access
  
  Category A.
  Step free access to Platform 1 (to Cardiff) via a footbridge with lifts.
  Step free access to Platform 2 (to Rhymney) from the car park.
  
  Coverage: whole Station
- Ticket Gates
- Impaired Mobility Set Down
- Wheelchairs Available
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 36
  Sheltered: Yes
  Cctv: Yes
  Location:
  5 Sheffield stands providing a total of 10 cycle parking spaces are provided under a shelter adjacent to the northbound (Bargoed/Rhymney direction) platform. 13 Sheffield stands providing a total of 26 cycle parking spaces are provided on the southbound (Caerphilly/Cardifff) platform. Five of these stands are located under a shelter adjacent to the lift.
  
  Type: Stands
- CarPark
  
  Name: Station Car Park
  Spaces: 34
  Free: Yes
  Number Accessible Spaces: 3
  Accessible Car Park Equipment: Yes
  Cctv: No
  
  Open:
  Mon-Sun
  
  Website: https://www.nationalrail.co.uk/
- Rail Replacement Services
  
  The rail replacement bus stop is the Blackwood Link bus stop in the station car park.
Passenger services
- Customer Service
  
  Contact our Customer Relations team directly via the Transport for Wales Website.
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: Transport for Wales
  
  https://www.nationalrail.co.uk/

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