Service status
Whether you're on the move right now or planning your upcoming trip, we've got lots of ways for you to check your journey
Right
All updates
Update: Incident due to a road vehicle colliding with a bridge at Craven Arms (CRV) until 15:00.
Update: Incident due to a road vehicle colliding with a bridge at Craven Arms (CRV) until 15:00.
Due to a road vehicle colliding with a bridge at Craven Arms (CRV):
Services may be delayed by up to 60 minutes.
Services may be cancelled in both directions between Hereford (HFD) and Shrewsbury (SHR).
We expect the incident to last until 15:00 and disruption to services is expected until 15:00.
What's Happened?
Following a road vehicle colliding with a bridge at Craven Arms, trains are now able to run.
We apologise for the disruption caused to your journey.
Alternative Travel Options:
Your ticket can be used on the following alternative routes to help you complete your journey, with the Train Operating Companies listed below at no extra cost:
- Between Cardiff and Manchester via Birmingham New Street with CrossCountry
- Between Shrewsbury and Wolverhampton with West Midlands Railway
- Between Hereford and Worcester with West Midlands Railway
- Between Worcester and Cheltenham Spa with GWR
- Between Wolverhampton and Crewe with Avanti
- Between Crewe and Manchester Piccadilly with Avanti
- Between Crewe and Manchester Piccadilly with Northern
These arrangements are in place on services until further notice.
If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost.
Customers can also use local bus services to complete journeys where possible at no extra cost:
- 435 between Shrewsbury and Ludlow with Minsterley Motors
- 490 between Ludlow and Leominster with Yeomans Travel
Find details of these services using the journey planner at www.traveline.cymru.
Further Information
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.
Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.
If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.
New: Incident due to a road vehicle colliding with a bridge between Shrewsbury (SHR) and Llandrindod (LLO) until 15:00.
New: Incident due to a road vehicle colliding with a bridge between Shrewsbury (SHR) and Llandrindod (LLO) until 15:00.
Due to a road vehicle colliding with a bridge between Shrewsbury (SHR) and Llandrindod (LLO):
Services will be cancelled in both directions between Shrewsbury (SHR) and Llandrindod (LLO).
We expect the incident to last until 15:00 and disruption to services is expected until 15:00.
What's Happened?
Following a road vehicle colliding with a railway bridge at Craven Arms, the following services have been cancelled:
- 11:31 Shrewsbury to Llandrindod
- 13:12 Llandrindod to Shrewsbury
We apologise for the disruption caused to your journey.
Alternative Travel Options:
We have organised buses to run between Shrewsbury and Llandrindod to assist customers to complete journeys where possible at no extra cost.
- 11:31 Shrewsbury to Llandrindod - rail replacement will be provided by Longmynd - please note this rail replacement will run approximately 1 hour and 30 minutes late.
- 13:12 Llandrindod to Shrewsbury - rail replacement will be provided by M&J, please note this rail replacement will run approximately 30 minutes late.
These arrangements are in place on services until 15:00.
Road Transport will take longer than rail services. Please allow extra time to complete your journey.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please visit National Rail’s https://www.nationalrail.co.uk/travel-information/rail-replacement-services/
Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations
We apologise for the inconvenience caused.
Further Information
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.
Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.
If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.
Update: Incident due to more trains than usual needing repairs at the same time between Pontypridd (PPD) and Cardiff Bay (CDB) until further notice.
Update: Incident due to more trains than usual needing repairs at the same time between Pontypridd (PPD) and Cardiff Bay (CDB) until further notice.
Due to more trains than usual needing repairs at the same time between Pontypridd (PPD) and Cardiff Bay (CDB):
We expect the incident to last until further notice and disruption to services is expected until further notice.
What's Happened?
We apologise for temporary disruption on the route between Cardiff Bay and Pontypridd.
If travelling from stations between Pontypridd and Cathays, please change at Cardiff Queen Street for services to Cardiff Bay.
Further Information
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.
Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.
If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.
Update: Incident due to a fault with the signalling system at Cardiff Central (CDF) until further notice.
Update: Incident due to a fault with the signalling system at Cardiff Central (CDF) until further notice.
Due to a fault with the signalling system at Cardiff Central (CDF):
Services may be cancelled in both directions between Radyr (RDR) and Cardiff Queen Street (CDQ).
We expect the incident to last until further notice and disruption to services is expected until further notice.
What's Happened?
We have been made aware of a signalling problem at Cardiff Central.
As a result, train services towards Treherbert will not be able to run through Cathays and Llandaf until the signalling system is working normally.
As a result, Treherbert services will be running non-stop between Cardiff Central and Radyr.
Passengers at Llandaf and Cathays who require to travel on a Treherbert service are advised to travel on inbound services departing at the following times and remain on the train/connect with the Treherbert service at Cardiff Central.
- XX:03 or XX:33 from Llandaf
- XX:08 or XX:38 from Cathays
Passengers must have a valid ticket to stations between Trehafod and Treherbert to travel. Passengers using Tap & Go must tap in at their origin destination.
There is also a reduced timetable to Penarth and Caerphilly today. Passengers are advised to travel on the next available service.
Our colleagues at Network Rail are aware of the problem and technicians are currently working to fix the affected signal.
We will publish more information here, once we have received an update from the infrastructure technicians.
We apologise for the disruption caused to your journey.
Further Information
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.
Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.
If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.
Pay as you go customers
If all or part of your journey requires a rail replacement bus, please tap in at your origin station and tap out at your destination. If you need to tap out at a gateline after travelling on a rail replacement bus, our station colleagues can assist. You can also add any missing taps using our app or website.
Pay as you go is only valid on Transport for Wales and CrossCountry services, even where we state you can use your original ticket at no extra cost with other train operators or local bus operators. If you travel with another operator or on a local bus service, you must first tap out at the same station within one hour of tapping in and buy an alternative ticket before boarding.
If you wish to abandon your journey, please tap out at the same station within one hour of tapping in.
