Due to trespassers on the railway at Conwy (CNW):
Services will be delayed by up to 60 minutes.
We expect the incident to last until 20:00 and disruption to services is expected from 17:45 until 21:00.
What's Happened?
We've been made aware of a trespass incident at Conwy meaning we cannot run services through the area whilst British Transport Police are on the line dealing with the incident.
We apologise for the disruption caused to your journey.
Alternative Travel Options
You can use the following local bus services to help you complete your journey, at no extra cost:
- Route 4 and 4A provided by Arriva Bus Wales between Holyhead and Bangor.
- Route 5 and 5D provided by Arriva Bus Wales between Bangor and Llandudno Junction.
- Route 13 provided by Arriva Bus Wales between Llandudno Junction and Rhyl.
- Route 11C and 11F provided by Arriva Bus Wales between Rhyl and Flint.
- Route 11 provided by Arriva Bus Wales between Flint and Chester.
Find details of these services using the journey planner at www.traveline.cymru.
Road Transport will take longer than rail services. Please allow extra time to complete your journey.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please visit the National Rail website.
Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations
Further Information
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.
Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.
Services from other operators and on other parts of the network may also be disrupted. Check your journey at www.tfw.wales.
If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.
Pay as you go customers
If all or part of your journey requires a rail replacement bus, please tap in at your origin station and tap out at your destination. If you need to tap out at a gateline after travelling on a rail replacement bus, our station colleagues can assist. You can also add any missing taps using our app or website.
Pay as you go is only valid on Transport for Wales and CrossCountry services, even where we state you can use your original ticket at no extra cost with other train operators or local bus operators. If you travel with another operator or on a local bus service, you must first tap out at the same station within one hour of tapping in and buy an alternative ticket before boarding.
If you wish to abandon your journey, please tap out at the same station within one hour of tapping in.
