We’re now on your high street

If you live within our South Wales Metro area, you can now buy selected train tickets from participating Payzone retailers, for local journeys, using cash or card. So, the next time you’re picking up a few bits, plan ahead and get your train tickets too.

Look for the window sticker to find participating Payzone retailers or click here to see the full list of stores

You can also find more information on Payzone store locations by visiting the Payzone website


Tickets available at Payzone retailers include:

Ticket type Restrictions
Anytime day Single Ticket can only be used for one outward journey per passenger.
Anytime day Return Ticket can only be used for one outward journey AND one return journey. Return travel must be on the same date as the outward journey.
Small Group Day Return Only available for short distance journeys. The group must make each journey together as the ticket will not be valid for incomplete groups. The number of passengers travelling must not exceed the number printed on the ticket. Children over 5 do not travel for free on this ticket. Return travel must be the same date as the outward journey.
Advance Single Travel is only permitted on the date and time shown on the ticket. These tickets are non-refundable. A seat reservation must be made with this ticket type.

Railcards are accepted subject to the railcard terms and conditions. You can find more information on our different ticket types here.

Please note, you will only be able to refund tickets purchased from a Payzone retailer at a participating Payzone store, and will be unable to get a refund on your tickets from TfW stations or Customer Services. There is a £10 admin fee for refunds. For more information about refunds click here.

Terms and Conditions apply. For Payzone Terms and Conditions, please click here.