Woven through Christmas

Update: Incident due to more trains than usual needing repairs at the same time between Carmarthen (CMN) and Swansea (SWA) from 16:00 until 18:30.

Due to more trains than usual needing repairs at the same time between Carmarthen (CMN) and Swansea (SWA):

Services will be cancelled in both directions between Carmarthen (CMN) and Swansea (SWA).

We expect the incident to last until 18:30 and disruption to services is expected from 16:00 until 20:00.

What's Happened?

Due to a shortage of trains, fewer trains are able to run between Carmarthen and Swansea

The following services will be altered:

18:32 Carmarthen to Cardiff Central will now start at Swansea at 19:24

Customers are advised to travel on the next available Transport For Wales service to complete their journeys

We apologise for the disruption caused to your journey.

Further Information

If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW

For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.

Check services running in the area and other information such as Rail Replacement Stop Locations using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.

Services from other operators and on other parts of the network may also be disrupted. Check your journey at www.tfw.wales.

If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.

Pay as you go customers

If all or part of your journey requires a rail replacement bus, please tap in at your origin station and tap out at your destination. If you need to tap out at a gateline after travelling on a rail replacement bus, our station colleagues can assist. You can also add any missing taps using our app or website.

Pay as you go is only valid on Transport for Wales and CrossCountry services, even where we state you can use your original ticket at no extra cost with other train operators or local bus operators. If you travel with another operator or on a local bus service, you must first tap out at the same station within one hour of tapping in and buy an alternative ticket before boarding.

If you wish to abandon your journey, please tap out at the same station within one hour of tapping in.

Update: Incident due to a fault on a train at Ludlow (LUD) until 19:00.

Due to a fault on a train at Ludlow (LUD):

Services may be delayed by up to 60 minutes.

Services may be cancelled in both directions between Shrewsbury (SHR) and Manchester Piccadilly (MAN).

We expect the incident to last until 19:00 and disruption to services is expected until 20:00.

What's Happened?

One of our trains has experienced a technical fault at Ludlow

The affected train has now moved and services are able to run through the area however services may continue to be delayed, revised or cancelled in both directions as the train service recovers.

This continues to affect services between Manchester Piccadilly, Holyhead and Cardiff Central in both directions

We apologise for the disruption caused to your journey.

Alternative Travel Options:

Your ticket can be used on the following alternative routes in both directions to help you complete your journey, with the Train Operating Companies listed below at no extra cost:

CrossCountry between Cardiff Central and Manchester via Birmingham New Street
West Midlands Railway between Hereford and Birmingham New Street
West Midlands Railway between Shrewsbury and Birmingham New Street
West Midlands Railway between Crewe and Birmingham New Street
Northern between Crewe and Manchester Piccadilly
Avanti between Crewe and Manchester Piccadilly

These arrangements are in place on services until 19:00

If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost.

Further Information

If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW

For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.

If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.

New: Incident due to more trains than usual needing repairs at the same time between Carmarthen (CMN) and Fishguard Harbour (FGH) until 21:00.

Due to more trains than usual needing repairs at the same time between Carmarthen (CMN) and Fishguard Harbour (FGH):

Services may be cancelled in both directions between Carmarthen (CMN) and Fishguard Harbour (FGH).

We expect the incident to last until 21:00 and disruption to services is expected until 21:00.

What's Happened?

Due to a shortage of trains, the following services have been cancelled:

17:36 Swansea to Fishguard Harbour
19:28 Fishguard Harbour to Carmarthen

We apologise for the disruption to your journey.

Alternative Travel Options:

We have organised buses to run between Carmarthen and Fishguard Harbour to assist customers to complete journeys where possible at no extra cost.

For the 17:36 Swansea to Fishguard Harbour, customers are advised to travel on the next available service to Carmarthen to connect with our road transport. The bus will depart Carmarthen at approximately 18:50 and will be provided by AC Jenkins.

For the 19:28 Fishguard Harbour to Carmarthen, road transport will be provided by Taff Valley.

These arrangements are in place on services until 21:00.

Road Transport will take longer than rail services. Please allow extra time to complete your journey.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please visit National Rail’s https://www.nationalrail.co.uk/travel-information/rail-replacement-services/

Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations

Further Information

If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW

For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.

If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.

Update: Incident due to more trains than usual needing repairs at the same time between Cardiff Central (CDF) and Swansea (SWA) until 18:00.

Due to more trains than usual needing repairs at the same time between Cardiff Central (CDF) and Swansea (SWA):

Services may be cancelled in both directions between Cardiff Central (CDF) and Swansea (SWA).

We expect the incident to last until 18:00 and disruption to services is expected until 18:00.

What's Happened?

Due to a shortage of our trains, the following service has been cancelled:

15:43 Cardiff Central to Swansea

Customers are advised to travel on the next available service.

We apologise for the disruption to your journey.

Alternative Travel Options:

For Pyle, Baglan, Britton Ferry, Skewen and Llansamlet, we have organised buses to run between Bridgend and Swansea to assist customers to complete journeys where possible at no extra cost. Road transport will be provided by Peyton and will depart Bridgend at approximately 16:40.

These arrangements are in place on services 18:00.

Road Transport will take longer than rail services. Please allow extra time to complete your journey.

Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations

Further Information

If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW

For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.

If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.

Update: Incident due to more trains than usual needing repairs at the same time between Shrewsbury (SHR) and Aberystwyth (AYW) from 10:27 until 22:27.

Due to more trains than usual needing repairs at the same time between Shrewsbury (SHR) and Aberystwyth (AYW):

Services may be cancelled in both directions between Shrewsbury (SHR) and Aberystwyth (AYW).

We expect the incident to last until 22:27 and disruption to services is expected from 10:27 until 22:27.

What's Happened?

Due to more trains than usual needing repair at the same time, fewer trains are able to run between Shrewsbury and Aberystwyth.

The following services have been cancelled:

10:27 Shrewsbury - Aberystwyth

16:30 Shrewsbury - Aberystwyth

20:32 Shrewsbury - Aberystwyth

12:27 Aberystwyth - Shrewsbury

18:27 Aberystwyth - Shrewsbury

22:27 Aberystwyth - Machynlleth

Please travel on the next available service where possible.

We apologise for the disruption caused to your journey.

Alternative Travel Options:

We have organised a bus to run between Shrewsbury and Aberystwyth for the last service connecting with our 21:47 service from Machynlleth to Pwllheli. This bus will depart Shrewsbury at 20:32 and willl be provided by Lakeside.

We have also organised a bus to run between Aberystwyth and Machynlleth to assist customers to complete journeys where possible at no extra cost. This will arrive at approximately 22:27 at Aberystwyth, calling all stations to Machynlleth, provided by Lloyds Coaches.

These arrangements are in place until 23:30.

Road Transport will take longer than rail services. Please allow extra time to complete your journey.

Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations

Further Information

If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW

For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.

If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.

Update: Incident due to more trains than usual needing repairs at the same time between Chester (CTR) and Llandudno Junction (LLJ) from 09:25 until 18:26.

Due to more trains than usual needing repairs at the same time between Chester (CTR) and Llandudno Junction (LLJ):

Services may be cancelled in both directions between Chester (CTR) and Llandudno Junction (LLJ).

We expect the incident to last until 18:26 and disruption to services is expected from 09:25 until 18:26.

What's Happened?

Due to more trains than usual needing repairs at the same time, fewer trains are able to run between Chester and Llandudno Junction.

Please travel on the next available service.

We apologise for the disruption caused to your journey.

Further Information

If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW

For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.

If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.

Pay as you go customers

If you wish to abandon your journey, please tap out at the same station within one hour of tapping in.

All updates

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Christmas is a time for coming together. It’s hopping on a train to see friends, travelling home after a Christmas party or taking a partner home to meet the family for the first time. These are the moments that make your Christmas special, and our services are woven through so many of them.

Woven through Wales celebrates the role we play in connecting people, places and communities across Wales and the borders. This Christmas, we’re introducing the next chapter of the campaign with our new advert, Good Impression. It follows a couple on their way home from a family Christmas, where Steve, the new boyfriend, has just met his girlfriend’s family for the first time.

A familiar, relatable festive story about first impressions, family and the moments that bring us together. Told in both Welsh and English and brought to life through handcrafted woven puppets.