Sarah Howells

Raised in Bridgend, Sarah is chief customer officer of Jurassic Fibre Limited the leading internet service provider serving the South West of England. 

She is responsible for leading the marketing, sales, installation and customer operations divisions as they roll out full fibre internet to local communities.

Sarah has over 20 years’ experience in customer service across a range of industries. She’s held several senior roles at large, well-known organisations in the UK and New Zealand, including Virgin Media, Vodafone, Les Mills Clothing and Merchandising and 2 Degrees Mobile. She also led a team of over 1,000 people to deliver service support when she was the customer service head for Tesco. 

Sarah has a strong track record in developing people, enhancing digital capability and delivering transformational change.