Easier train travel, with the TfW app
Buy and access your tickets quickly and easily with our app. Whether you’re taking the train to work, visiting friends or exploring new places, the TfW app allows you to buy tickets for rail journeys anywhere in Great Britain.
Download the TfW app today
Pay as you go
Contactless pay as you go is already making train travel easier on TfW and Cross-Country services across our South Wales Metro network.
By registering your payment method on the TfW app, you can get even more benefits, exclusive to the app.
Benefits of the TfW app
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See your full pay as you go journey and payment history in one place.
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Download your travel receipts in a few taps.
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Get alerted if you forget to tap out, to avoid extra charges.
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Autocomplete your journeys based on your travel patterns.
Learn more about pay as you go.
Change your ticket for free
If your journey plans change after you buy an Advance ticket, you can use our app to make changes to the date and time of your booking until up to 18.00 on the day before travel - unlike other apps, we won’t charge you for this.
Please visit tfw.wales/refunds and select “I bought my ticket on the app or website” to find out more.
Save money
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No booking fees - unlike some other rail apps, we don’t charge booking fees.
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Save up to 50% on long-distance journeys with our Advance tickets.
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Get unlimited travel for one or four days within specific areas of our network with our Explore passes.
Spread the cost
If your tickets cost £30 or more, you can help manage the cost by paying in instalments with Pay in 3 from PayPal, available in the app or our website. Simply select the option when you reach the payment screen.
Save time
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Get live journey updates and service alerts at your fingertips.
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Appy for Delay Repay compensation within the app if your train is delayed or cancelled.
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If you purchased an Advance ticket to travel on a TfW service (for all or part of your journey) using our app or website, you’re covered by our automatic Delay Repay scheme if your train is delayed or cancelled.
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Make bike reservations on some of our services.
Save effort
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Store your ticket in your smartphone’s payment wallet for easy access.
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Get travel updates and platform information at your fingertips to make your journey as smooth as possible.
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Choose your language option - our app provides both Welsh and English language preferences.
Download the TfW app today
Personalised travel with the TfW app
Create a TfW account and make managing your train travel even easier.
Set your favourite stations, get travel updates, download your receipts and more -
Sign up for an account here or on the TfW app.
Are you new to the TfW app?
Step 1 - Download
Go to the App Store and download our new and improved TfW app.
Step 2 - Create an account
Login and create a new account/register via the TfW app, it only takes a few minutes.
Step 3 - Start using instantly
You are ready to go, start searching for train times and prices, make your purchases and activate instantly.
We are constantly updating our App, please look out for our latest version on your app store.
What train tickets can I buy?
You can buy most of our tickets on our app:
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Anytime tickets
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Advance tickets
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Single and return tickets
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Multiflex tickets
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Unlimited travel passes
Use your mobile as your ticket
Choose the mobile ticket delivery option when you buy your ticket (on the app or online) and we’ll send your ticket straight to the app.
With our app you can also get:
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Train times
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Live arrivals and departure information
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Updates on delayed or cancelled trains
How do I set up an account and start using pay as you go?
Download the TfW app and register your contactless payment card.
Step 1
Open TfW app.
Step 2
Navigate to Pay as you go in footer.
Step 3
Add contactless card details.
Step 4
Upload and confirm card details.
Step 5
Ready to travel.
Terms and conditions
For customers buying Advance tickets on our app or website, there is no fee for amending a journey, as long as you have an online account. Advance tickets are usually non-refundable and you may incur a £5 fee for a change of journey when this is arranged at a station ticket office. You can get more information about Advance tickets, including terms and conditions, from National Rail.
*Average percentage saved by customers between 01/01/2024 and 31/12/2024 when buying undiscounted TfW Advance tickets compared to the cheapest undiscounted TfW priced Anytime Single ticket for the same journey, available on the day of travel, was 50.2%. Advance fares are subject to availability. National Rail Conditions of Travel apply.
Pay as you go travel
Experience smoother train travel with contactless pay as you go now available exclusively on TfW and Cross-Country services across our South Wales Metro network.
