Chepstow

Address and directions

Chepstow station
Station Road
Chepstow
Monmouthshire
NP16 5PD

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Ticket office opening hours

Monday: 06:30 to 17:30
Tuesday: 06:30 to 17:30
Wednesday: 06:30 to 17:30
Thursday: 06:30 to 17:30
Friday: 06:30 to 17:30
Saturday: 08:00 to 13:00
Sunday: Closed

Station facilities

Parking
Shops
Ticket machine
Ticket office
Wifi

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).

General service information
- Staffing Level
  
  Part time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from ticket office
- CIS
  - Departure Screens
  - Announcements
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
- Smartcard Comments
  
  Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
- Penalty Fares
  
  Train Operator: AW
  Url: https://tfwrail.wales/policies-and-reports/revenue-protection-policy
All station facilities
- Seated Area
- Waiting Room
- Station Buffet
  
  Café
- Toilets
- Baby Change
- Telephones
- Wi Fi
  
  Find WiFi Hotspots around Chepstow station
- Post Box
- Atm Machine
- Shops
Accessibility and mobility access
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Induction Loop
- Accessible Ticket Machines
  
  The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only. Ticket machines are touchscreen.
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- Accessible Taxis
- Accessible Public Telephones
- National Key Toilets
- Step Free Access
  
  Category B3.
  Step free access is available to Platform 1 (to Gloucester). Platform 2 (for Newport) is only accessible via a footbridge.
  
  Coverage: partial Station
- Ticket Gates
- Impaired Mobility Set Down
  
  Set down and pick up outside the station entrance.
- Wheelchairs Available
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 0
  Sheltered: No
  Cctv: No
- CarPark
  
  Operator Name: Transport for Wales
  Name: Chepstow Station Car Park
  Spaces: 11
  Free: Yes
  Number Accessible Spaces: 0
  Accessible Car Park Equipment: No
  Cctv: No
  
  Open:
  Mon-Sun
  
  Website: https://www.nationalrail.co.uk/
- Rail Replacement Services
  
  The rail replacement bus stop is in the Station car park.
- Taxi Rank
  
  Taxi rank outside the front of the station.
- Cycle Hire
  
  There are no cycle hire facilities at this station.
Passenger services
- Customer Service
  
  Contact our Customer Relations team directly via the Transport for Wales Website.
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: Transport for Wales
  
  https://www.nationalrail.co.uk/

Live departures and arrivals

Overview

Located on the Gloucester to Newport line, Chepstow station (like many on this route) was designed by Britain’s most famous railway engineer, Isambard Kingdom Brunel, in 1850. It holds Grade II listed status.

The station, built in the Italianate style of the railway age, hasn’t changed much since it was first built. Today it welcomes over a quarter of a million passengers every year.

With the town centre, Chepstow Castle and other attractions nearby, the station is an important part of Chepstow's transport infrastructure.

How long does it take to get from Chepstow station to Bristol Airport?
- To get from Chepstow to Bristol Airport by train takes around two hours.
How long does it take to walk from Chepstow station to Chepstow town centre?
- Via Mount Pleasant, the walk from the station to Chepstow town centre takes approximately five minutes.
What car parking facilities are available at Chepstow station?
- There are spaces for 11 cars at Chepstow station.
What facilities are there for bike storage at Chepstow station?
- Chepstow station lacks any bike storage facilities.
What other facilities are available at Chepstow station?
- Toilets, including baby changing facilities
- Station buffet
- Disabled access - including step-free access throughout, ramps, wheelchairs and induction loop systems
- First-class lounge - available on the main concourse
Which popular destinations can be reached from Chepstow station?
- Chepstow station to Newport
- Chepstow station to Cardiff Central

Chepstow

Address and directions

Ticket office opening hours

Station facilities

Overview

How long does it take to get from Chepstow station to Bristol Airport?

How long does it take to walk from Chepstow station to Chepstow town centre?

What car parking facilities are available at Chepstow station?

What facilities are there for bike storage at Chepstow station?

What other facilities are available at Chepstow station?

Which popular destinations can be reached from Chepstow station?