Chepstow Station | Train Times | Transport for Wales

Station facilities

Toilets: Yes
Parking: Yes
ATM: No
Ticket office: Yes
Wifi: No
Ticket machine: Yes
Step-free access: No
Shops: Yes

General service information
- Staffing Level
  
  Part time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from ticket office
- Information Services Open
- CIS
  
  DepartureScreens
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
- Smartcard Comments
  
  Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
- Penalty Fares
  
  https://tfwrail.wales/policies-and-reports/revenue-protection-policy
All station facilities
- First Class Lounge
- Seated Area
- Waiting Room
- Trolleys
- Station Buffet
  
  Café
- Toilets
- Baby Change
- Showers
- Telephones
- Wi Fi
  
  Find WiFi Hotspots around Chepstow station
- Web Kiosk
- Post Box
- Tourist Information
- Atm Machine
- Bureau De Change
- Shops
Accessibility and mobility access
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  No platform staff available. Assistance is provided by the Conductor on the train.
- Induction Loop
- Accessible Ticket Machines
  
  The ticket machine takes debit and credit cards only.
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- National Key Toilets
- Step Free Access
  
  Category B3
  
  Step free access is available to Platform 1 (to Gloucester). Platform 2 (for Newport) is only accessible via a footbridge. For full station facilities as stated in the Accessible Travel Policy, please visit the Transport for Wales website: www.tfwrail.wales/our-network/stations.
  
  Coverage: no Part Of Station
- Impaired Mobility Set Down
  
  Set down and pick up outside the station entrance.
- Wheelchairs Available
Car park information
- Cycle Storage
  
  Spaces: 0
  Sheltered: No
  Cctv: No
- CarPark
  
  Operator Name: Transport for Wales
  Name: Chepstow Station Car Park
  Spaces: 11
  Free: Yes
  Number Accessible Spaces: 0
  Accessible Car Park Equipment: Yes
  Cctv: Yes
  
  Open:
  Mon-Sun
  
  Website: https://www.nationalrail.co.uk/
- Rail Replacement Services
  
  Rail replacement services depart from the station entrance, unless otherwise stated on the station poster boards.
- Taxi Rank
  
  There is a taxi rank outside the front of the station.
Passenger services
- Customer Service
  
  Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: Managed by Transport for Wales
  
  https://www.nationalrail.co.uk/

Live departures and arrivals

Overview
- On the Gloucester to Newport Line, Chepstow Station, like many in this area, was designed by Isambard Kingdom Brunel in 1850, and now hold Grade II listed status. The station offices, built in the Italianate style, have not changed much since they were first constructed, and welcome over a quarter of a million passengers every year.
  
  With the town centre, Chepstow Castle, and other attractions on the doorstep, the station is a much-needed element of ChepstowÕs infrastructure.
How long does it take to get from Chepstow Station to Bristol Airport?
- To get from Chepstow to Bristol Airport by train takes around two hours.
How long does it take to walk from Chepstow Station to Chepstow town centre?
- Via Mount Pleasant, the walk from the station to Chepstow town centre takes approximately five minutes.
What car parking facilities are available at Chepstow Station?
- There are spaces for 11 cars at Chepstow Station.
What facilities are there for bike storage at Chepstow Station?
- Chepstow Station lacks any bike storage facilities.
What other facilities are available at Chepstow Station?
- - Toilets, including baby changing facilities
  - Station buffet
  - Disabled access - including step-free access throughout, ramps, wheelchairs and induction loop systems
  - First-class lounge - available on the main concourse
Which popular destinations can be reached from Chepstow Station?
- - Chepstow Station to Newport
  - Chepstow Station to Cardiff Central

Chepstow

Address and directions

Ticket office opening hours

Station facilities