How long does it take to walk from Chester station to Chester city centre?

With just a short two minute stroll, via City Road, you’ll soon be enjoying everything Chester has to offer.

What car parking facilities are available at Chester station?

There are 236 car parking spaces available including Blue Badge spaces at Chester station.

What facilities are there for bike storage at Chester station?

Chester station has catered for cycle fans with 76 spaces, including covered storage and CCTV.

Chester

Address and directions

Chester Station
City Road
Chester
Cheshire
CH1 3NS

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Ticket office opening hours

Monday: 07:00 to 22:30
Tuesday: 07:00 to 22:30
Wednesday: 07:00 to 22:30
Thursday: 07:00 to 22:30
Friday: 07:00 to 22:30
Saturday: 07:00 to 22:30
Sunday: 08:00 to 22:30

Station facilities

Parking
Shops
Step-free access
Ticket machine
Ticket office
Toilets

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).

General service information
- Staffing Level
  
  Full time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from ticket office
- Information Services Open
  
  Mon-Sun 03:00 to 01:00
- CIS
  - Departure Screens
  - Arrival Screens
  - Announcements
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Validator
- Penalty Fares
  
  AW
All station facilities
- Seated Area
- Trolleys
- Station Buffet
  
  Coffee shop - Costa Coffee.
  Buffet.
  Public House/Bar.
- Toilets
  
  The toilets are located on Main Concourse and on Platform 7a. The National key toilets are located on the Main Concourse and on Platform 7a; these toilets are operated by a radar key.
- Baby Change
- Telephones
- Wi Fi
  
  Find WiFi Hotspots around Chester station
- Post Box
  
  Located on the platform(s).
- Atm Machine
- Shops
  
  There is a WHSmith located on the main concourse.
Accessibility and mobility access
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  The meeting point for customers who have booked assistance or wish to request assistance is the Customer Services Office in the main concourse.
  
  Mon-Sun 03:00 to 01:00
- Induction Loop
- Accessible Ticket Machines
  
  Ticket machines are located next to the ticket barriers. They have touchscreen controls.
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- Accessible Taxis
  
  Outside the station.
- Accessible Public Telephones
- National Key Toilets
  
  Platforms 4-7.
- Step Free Access
  
  Category A.
  Step free access is available to all platforms via lifts.
  
  Coverage: whole Station
- Ticket Gates
  
  Wide aisle gates available.
- Impaired Mobility Set Down
  
  There's an unmarked location, outside the station.
- Wheelchairs Available
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 76
  Sheltered: Yes
  Cctv: Yes
  Location:
  Two tier rack cycle parking spaces provide for up to 76 bicycles to be parked.
  To access them if you enter from City Road onto the station concourse, you need to turn right and continue along the side of the main station building, pass the current ticket office. and you will see the cycle parking in front of you, adjacent to the British Transport Police offices If entering the station from the direction of the Carriage Shed direction, will pass the cycle parking on route.
  
  Type: Stands
- CarPark
  
  Car parking1:
  
  Operator Name: A P C O A
  Name: Chester East
  Spaces: 113
  Number Accessible Spaces: 6
  Accessible Car Park Equipment: Yes
  Cctv: Yes
  Open:
  Mon-Sun
  
  Website: https://www.apcoa.co.uk/tfwr
  
  Car parking2:
  
  Operator Name: A P C O A
  Name: Chester West
  Spaces: 123
  Number Accessible Spaces: 6
  Accessible Car Park Equipment: Yes
  Accessible Car Park Equipment Note:
  This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org for further information.
  
  Cctv: No
  Open:
  Mon-Sun
  
  Website: https://www.apcoa.co.uk/tfwr
- Rail Replacement Services
  
  The rail replacement bus stop is the local bus stop at the front of the station.
- Taxi Rank
  
  At the front of the station
- Onward Travel
  
  Bus stop is located outside the station.
  First and Arriva both operate a network of regular local bus routes around Chester and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus and www.arrivabus.co.uk
  Buy a Chester PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
  There is a "RailLink" bus service which runs from directly outside the station to Chester city centre. This service operates Mon to Sat from 07:00 to 19:00.
- Cycle Hire
  
  There are no cycle hire facilities at this station.
Passenger services
- Customer Service
  
  Contact our Customer Relations team directly via the Transport for Wales Website.
- Left Luggage
  
  Operator Name: Due to security reasons all left luggage facilities have been withdrawn.
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: Transport for Wales
  
  https://www.nationalrail.co.uk/

Live departures and arrivals

Work-progress update | February 2024
- We wanted to provide you with a progress update on the Chester Station Improvement work being delivered by Transport for Wales.
- The work is progressing well. The upgrades and extension of the main gateline is completed.
- Phase one of the toilet refurbishments at Chester Station have now been completed and the toilets on the main concourse have reopened.
- The second phase of these works is now underway and the toilets on 7a and 4a will be temporarily closed for these essential works to be completed. Passengers are advised to use the newly refurbished toilets on the main concourse during this time.
- We continue to do all we can to minimise disruption to our customers using the station whilst we carry out these significant improvement works to the customer facilities at Chester.

Overview

Originally built as two stations, both opening in 1840, the two were amalgamated eight years later to serve the city of Chester and the surrounding areas. Constructed from the iconic rich blue Staffordshire stone and warm grey Storeton sandstone, and designed in an ornate style modelled on Italian classical architecture, Chester station is situated adjacent to the impressive city walls.

Make sure to take a look at the vast wooden beams above Platform 4, royal sculptor John Thomas carved several beautiful owls; originally designed to prevent pigeons from nesting, they are a much-loved feature of the station. Popular with shopaholics, Brook Street lies right on the station’s doorstep, and just beyond that, the city centre, overlooked by the magnificent cathedral.

Take a virtual tour of our stations

Virtual tour of Chester station

See all of our TfW 3D station tours here and learn how they work.

How long does it take to walk from Chester station to Chester city centre?
- With just a short two minute stroll, via City Road, you’ll soon be enjoying everything Chester has to offer.
What car parking facilities are available at Chester station?
- There are 236 car parking spaces available including Blue Badge spaces at Chester station.
What facilities are there for bike storage at Chester station?
- Chester station has catered for cycle fans with 76 spaces, including covered storage and CCTV.
What other facilities are available at Chester station?
- Toilets, including baby changing facilities
- Station buffet
- Shops
- Coin and cards telephones
- ATM
- Disabled access - step-free throughout, ramps, wheelchairs and induction loop available
Which popular destinations can be reached from Chester Train Station?
- Chester to Manchester
- Chester to Cardiff