London Paddington station

Address and directions

London Paddington station
Praed Street
London
Greater London
W2 1HQ

Buy tickets

Ticket office opening hours

Monday: 06:10 to 22:15
Tuesday: 06:10 to 22:15
Wednesday: 06:10 to 22:15
Thursday: 06:10 to 22:15
Friday: 06:10 to 22:15
Saturday: 06:10 to 22:15
Sunday: 07:00 to 22:15

London Paddington is located in the heart of the city. Find out everything you need to know about the station here, from station facilities to arrivals and departures. Book your train tickets online or on the app with us today. We don’t charge booking fees. We even have a handy capacity checker so you can find out just how busy your train is expected to be.

Station message

London Paddington Ticket Office Reduced Opening Hours

London Paddington ticket office will have the following changes to planned opening hours:

Sunday 22nd December - 07:40 - 21:00

Monday 23rd - Tuesday 24th December - 06:10 - 21:00

Friday 27th December - 07:10 - 21:00

Saturday 28th December - 07:10 - 20:30

Tickets can be bought from the ticket machine or digitally.

Station facilities

Shops
Step-free access
Ticket machine
Ticket office
Toilets
Wifi

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.

General service information
- Staffing Level
  
  Full time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from help point
  Yes - from information point
  Yes - from ticket office
- CIS
  - Departure Screens
  - Arrival Screens
  - Announcements
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
- Ticket Machine
- Oystercard Issued
- Oystercard Topup
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Validator
- Travelcard
  
  Zone 1
- Penalty Fares
  
  Url: https://www.gwr.com/help-and-support/penalties-and-enforcements
  
  GW
  
  XR
  
  LT
  
  HX
All station facilities
- First Class Lounge
  
  Located
  Platform 1.
  Tickets Accepted
  All First Class.
  Facilities
  The First Class lounge offers the choice of a modern, comfortable bar area or the traditional, Victorian feel lounge.
  The modern extension has armchairs and tables with a bar offering complimentary refreshments. It also has workstations with access to the Internet.
  There is a large screen TVs showing Sky News and also a departures board showing train times.
  The Victorian lounge offers old world splendour and comfort, with large armchairs and soft lighting, making it the perfect area to relax.
  There is also a pre-bookable conference room which can seat up to eight people. Call 0207 313 1109 for more information.
  Refreshments
  Bar offering complimentary refreshments.
  Wi-Fi
  Available.
  Showers
  No.
  Concessions for Standard Class sleeper customers
  Yes.
  
  Mon-Fri 05:00 to 23:30
  Saturday 05:00 to 21:00
  Sunday 10:00 to 23:30
- Seated Area
- Waiting Room
  
  Mon-Fri 07:00 to 22:00
  Saturday 07:00 to 22:00
  Sunday 07:00 to 22:00
  
  Platform 12
- Trolleys
- Station Buffet
  
  Coffee shop Buffet Coffee kiosk Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)
- Toilets
  Accessible toilets are located on Platforms' 1 and 12.
  A Changing Places facility is located on Platform 12.
  There are dedicated breastfeeding rooms / Parent & Baby rooms;
  - within the Ladies toilets on Platform 1
  - within the public toilets on Platform 12.
- Baby Change
- Showers
- Telephones
- Wi Fi
  
  Find WiFi Hotspots around London Paddington station
- Atm Machine
  
  Located on concourse
- Shops
  
  News agent Flower stall Shoe repairer Wide range of shops Mini supermarket Pharmacy Convenience store High street shops Off Licence Passport Photo Booth
Accessibility and mobility access
- Staff Help Available
  
  Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance: Great Western Railway - 0800 197 1329 Heathrow Express - 0208 757 2700.
  Our Passenger Assistance meeting point is in our station reception area by Platform 1 and is open 7 days a week from 07:00 - 23:00. From 23:00 - 07:00, passengers requiring assistance can call the Shift Station Manager on 07799 337435. The meeting point for Passenger Assist during these hours will be on Platform 1 outside the Passenger Assist / Station Reception and The Taxi Rank area.
  There are information and help points phones throughout the station, including platforms and Taxi ranks. They are large circular White and Yellow phones.
  
  Mon-Sun
- Accessible Ticket Machines
- Ramp For Train Access
- Accessible Taxis
  
  All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair. There is also a separate collection point for prebooked taxis also further away from the lifts.
- National Key Toilets
  
  Accessible toilets are located on Platforms 1 and 12.
- Step Free Access
  
  Whole station
- Ticket Gates
  
  Platforms 1, 8 & 9 don't have ticket gates but all gates are wide have access
- Impaired Mobility Set Down
  
  There is a staffed drop-off point at the Taxi Deck above Platform 12.
  Mobility assistance is available from this point. It is preferred if this assistance is booked in advance on 0800 197 1329.
  Opening Times
  Monday - Friday 07:00 - 23:00
  Saturday & Sunday 07:00 - 23:00.
- Wheelchairs Available
Parking information
Passenger services
- Customer Service
  
  Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
- Left Luggage
  
  Operator Name: Excess Baggage Company
  
  https://www.excess-baggage.com/
- Lost Property
  
  Operator Name: Excess Baggage Company
  
  https://www.nationalrail.co.uk/
  
  Mon-Fri 09:00 to 17:00

Live departures and arrivals

London Paddington station FAQs

How long does it take to get from London Paddington to London City Airport?
- It takes around forty minutes to reach London City Airport from Paddington station, taking the Bakerloo underground line.
How long does it take to walk from London Paddington to London city centre?
- Walking via Oxford Street, you can be in London city centre within half an hour.
What car parking facilities are available at London Paddington station?
- Paddington station parking has 152 for cars, including Blue Badge spaces.
What facilities are there for bike storage at London Paddington station?
- On platforms 8, 9, and 10, there are 682 bike storage spaces that include CCTV.
What facilities are available at London Paddington station?
- Toilets
- Station buffet
- Shops
- Coin and card telephones
- ATM
- Wi-Fi
- First-class lounge
- Disabled access - step-free throughout, ramps are available, as are wheelchairs and induction loops

History of Paddington station London

Designed by Isambard Kingdom Brunel, and opened in 1854, London’s Paddington railway station is known worldwide for one thing in particular - a small, lost cuddly bear. Thanks to Paddington Bear and his creator Michael Bond, everyone has heard of this station. There’s a bronze statue of the famous bear himself on platform 1 which tourists stroke for good luck.

The terminus of the Great Western mainline, Paddington has in excess of 38 million passengers using its 13 platforms annually, and four underground stations have connections here - namely Circle, District, Bakerloo, and Hammersmith and City. The station opens onto Praed Street and is surrounded by many of the capital’s attractions, including The Serpentine, Hyde Park, and Kensington Gardens.

London Paddington station

Address and directions

Ticket office opening hours

Station message

Station facilities

London Paddington station FAQs

How long does it take to get from London Paddington to London City Airport?

How long does it take to walk from London Paddington to London city centre?

What car parking facilities are available at London Paddington station?

What facilities are there for bike storage at London Paddington station?

What facilities are available at London Paddington station?

History of Paddington station London