London Paddington is located in the heart of the city. Find out everything you need to know about the station here, from station facilities to arrivals and departures. Book your train tickets online or on the app with us today. We don’t charge booking fees. We even have a handy capacity checker so you can find out just how busy your train is expected to be.

Station message

The ticket office will have the following changes due to planned availability:

  • Friday 16th October - 06:10 - 21:00
  • Saturday 17th October - 06:10 - 21:00
  • Sunday 18th October - 07:40 - 21:00
  • Monday 19th October 06:10 -21:00
  • Tuesday 20th October 06:10 - 21:00
  • Wednesday 21st October 06:10 - 21:00
  • Thursday 22nd October 06:10 - 21:00
  • Friday 23rd October 06:10 - 21:00
  • Saturday 24th October 06:10 - 21:00

Tickets can be bought from the ticket machine or digitally.

Please note, on the weekend of Saturday 28 and Sunday 29 November, only London Underground services will be operating to / from London Paddington station. For more information visit the Great Western Railway planned engineering page.

Station facilities

  • Parking
  • Shops
  • Step-free access
  • Ticket machine
  • Ticket office
  • Toilets
  • Wifi

This is automated information from www.nationalrail.co.uk (opens in new window). 

General service information
Staffing Level
Full time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from help point
Yes - from information point
Yes - from ticket office
Information Services Open

CIS
  • Departure Screens
  • Arrival Screens
  • Announcements
Customer Help Points
Yes
Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Yes
Ticket Machine
Yes
Oystercard Issued

No
Oystercard Topup
Yes
Use Oystercard
Yes
Always Show Oyster Card Fields
Yes
Smartcard Issued

No
Smartcard Validator

No
Travelcard
Zone 1
Penalty Fares

Url: https://www.gwr.com/help-and-support/penalties-and-enforcements
GW
HX
XR
LT
All station facilities
First Class Lounge

Located

Platform 1.

Tickets Accepted

All First Class.

Facilities

The First Class lounge offers the choice of a modern, comfortable bar area or the traditional, Victorian feel lounge.

The modern extension has armchairs and tables with a bar offering complimentary refreshments. It also has workstations with access to the Internet.

There is a large screen TVs showing Sky News and also a departures board showing train times.

The Victorian lounge offers old world splendour and comfort, with large armchairs and soft lighting, making it the perfect area to relax.

There is also a pre-bookable conference room which can seat up to eight people. Call 0207 313 1109 for more information.

Refreshments

Bar offering complimentary refreshments.

Wi-Fi 

Available.

Showers

No.

Concessions for Standard Class sleeper customers

Yes.

Mon-Fri 05:00 to 23:30
Saturday 05:00 to 21:00
Sunday 10:00 to 23:30
Seated Area
Yes
Waiting Room
Mon-Fri 07:00 to 22:00
Saturday 07:00 to 22:00
Sunday 07:00 to 22:00

Platform 12

Trolleys
Yes
Station Buffet
Yes

Coffee shop Buffet Coffee kiosk Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)

Toilets
Yes

Accessible toilets are located at station reception near Platform 9.

A Changing Places facility is located on Platform 12.

There are dedicated breastfeeding rooms / Parent & Baby rooms;

  • within the Ladies toilets on Platform 1 
  • within the public toilets on Platform 12.

Baby Change
Yes
Showers
Yes
Telephones

No
Wi Fi
Yes

Find WiFi Hotspots around London Paddington station

Atm Machine
Yes

Located on concourse

Shops
Yes

News agent Flower stall Shoe repairer Wide range of shops Mini supermarket Pharmacy Convenience store High street shops Off Licence Passport Photo Booth Vending machine

Accessibility and mobility access
Staff Help Available

Located by platform 9 at London Paddington station.

Mon-Sun
Accessible Ticket Machines
Yes
Ramp For Train Access
Yes
Accessible Taxis

All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair. There is also a separate collection point for prebooked taxis also further away from the lifts.

National Key Toilets
Yes

Accessible toilets are located on Platform 9.

Step Free Access
Whole station
Ticket Gates
Yes

Platforms 1, 8 & 9 don't have ticket gates but all gates are wide have access

Impaired Mobility Set Down
Yes

What3Words: ports.bond.times

Wheelchairs Available
Yes
Transport links
Taxi Rank

The taxi deck is situated above Platform 12 and is accessed via the concourse and platform 12, which has escalators and lifts to the upper level to the covered marshalled taxi rank. A queuing system is in operation.  There is also a separate collection point for pre-booked taxis and a drop off point

Onward Travel

Buses 

Can be found on nearby streets. All Transport for London buses are accessible by step free access.

More information about Transport for London buses can be found at www.tfl.gov.uk/modes/buses/?cid=fs013 

All Transport for London bus routes are served by low-floor vehicles, with a dedicated wheelchair space and an access ramp. They can also 'kneel' to reduce the step-up from the pavement. More info can be found on Transport for London's website www.tfl.gov.uk/transport-accessibility/wheelchair-access-and-avoiding-stairs

Drop Off

There are 2 drop-off / pick-up points (waiting is not permitted):

  1. The APCOA car park entrance is on Bishops Bridge Road between Westbourne Bridge and Eastbourne Terrace. Sat nav code W2 6AA. Eastbourne Terrace is now open.
  2.  The taxi rank off Bishops Bridge Road - you are not allowed to leave the vehicle unattended.

Disabled passengers can use the taxi rank above platform 12.

The car park is at the end of Platform 1, around 400m from the station. The route is step-free.

Metro Services

Tube Lines.

Airport

Heathrow Express and Elizabeth line to Heathrow Airport

Cycle Hire

There are Santander hire cycles available near this station.

Parking information
Car Park

Operator Name: A P C O A Parking ( U K) Limited
Name: Station Car Park
Spaces: 152
Number Accessible Spaces: 7
Accessible Spaces Note:

Parking is chargeable for all vehicles


Accessible Car Park Equipment: Yes
Cctv: Yes

Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h

Website: https://www.nationalrail.co.uk/
Passenger services
Customer Service

Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)

Left Luggage

Operator Name: Excess Baggage Company
https://www.excess-baggage.com/
Mon-Fri 07:00 to 23:00
Lost Property

Operator Name: Excess Baggage Company
https://www.nationalrail.co.uk/
Mon-Fri 09:00 to 17:00
Live departures and arrivals

London Paddington station FAQs

How long does it take to get from London Paddington to London City Airport?

It takes around forty minutes to reach London City Airport from Paddington station, taking the Bakerloo underground line.

How long does it take to walk from London Paddington to London city centre?

Walking via Oxford Street, you can be in London city centre within half an hour.

What car parking facilities are available at London Paddington station?

Paddington station parking has 152 for cars, including Blue Badge spaces.

What facilities are there for bike storage at London Paddington station?

On platforms 8, 9, and 10, there are 682 bike storage spaces that include CCTV.

What facilities are available at London Paddington station?
  • Toilets
  • Station buffet
  • Shops
  • Coin and card telephones
  • ATM
  • Wi-Fi
  • First-class lounge
  • Disabled access - step-free throughout, ramps are available, as are wheelchairs and induction loops

 

History of Paddington station, London

Designed by Isambard Kingdom Brunel, and opened in 1854, London’s Paddington railway station is known worldwide for one thing in particular - a small, lost cuddly bear. Thanks to Paddington Bear and his creator Michael Bond, everyone has heard of this station. There’s a bronze statue of the famous bear himself on platform 1 which tourists stroke for good luck.

The terminus of the Great Western mainline, Paddington has in excess of 38 million passengers using its 13 platforms annually, and four underground stations have connections here - namely Circle, District, Bakerloo, and Hammersmith and City. The station opens onto Praed Street and is surrounded by many of the capital’s attractions, including The Serpentine, Hyde Park, and Kensington Gardens.