London Paddington station

Address and directions

London Paddington station
Praed Street
London
Greater London
W2 1HQ

Buy tickets

Ticket office opening hours

Monday: 06:10 to 22:15
Tuesday: 06:10 to 22:15
Wednesday: 06:10 to 22:15
Thursday: 06:10 to 22:15
Friday: 06:10 to 22:15
Saturday: 06:10 to 22:15
Sunday: 07:00 to 22:15

London Paddington is located in the heart of the city. Find out everything you need to know about the station here, from station facilities to arrivals and departures. Book your train tickets online or on the app with us today. We don’t charge booking fees. We even have a handy capacity checker so you can find out just how busy your train is expected to be.

Station message

London Paddington Ticket Office Reduced Opening Hours.

London Paddington ticket office will have the following changes to planned opening hours:

Monday 5th May to Saturday 10th May 06:10 - 21:00

Sunday 11th May 07:40 - 20:00

Monday 12th May to Saturday 17th May 06:10 - 21:00

Tickets can be bought from the ticket machine or digitally.

Station facilities

Shops
Step-free access
Ticket machine
Ticket office
Toilets
Wifi

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.

General service information

Staffing Level

Full time

Closed Circuit Television

Information Available From Staff

Yes - from help point
Yes - from information point
Yes - from ticket office

CIS

Departure Screens
Arrival Screens
Announcements

Customer Help Points

Ticket buying and collection

Ticket Office: Yes
Prepurchase Collection: Yes
Ticket Machine: Yes
Oystercard Issued: No
Oystercard Topup: Yes
Use Oystercard: Yes
Always Show Oyster Card Fields: Yes
Smartcard Issued: No
Smartcard Validator: No
Travelcard: Zone 1
Penalty Fares: Url: https://www.gwr.com/help-and-support/penalties-and-enforcements

GW

HX

XR

LT

All station facilities

First Class Lounge

Located

Platform 1.

Tickets Accepted

All First Class.

Facilities

The First Class lounge offers the choice of a modern, comfortable bar area or the traditional, Victorian feel lounge.

The modern extension has armchairs and tables with a bar offering complimentary refreshments. It also has workstations with access to the Internet.

There is a large screen TVs showing Sky News and also a departures board showing train times.

The Victorian lounge offers old world splendour and comfort, with large armchairs and soft lighting, making it the perfect area to relax.

There is also a pre-bookable conference room which can seat up to eight people. Call 0207 313 1109 for more information.

Refreshments

Bar offering complimentary refreshments.

Wi-Fi

Available.

Showers

No.

Concessions for Standard Class sleeper customers

Yes.

Mon-Fri 05:00 to 23:30
Saturday 05:00 to 21:00
Sunday 10:00 to 23:30

Seated Area

Waiting Room

Mon-Fri 07:00 to 22:00
Saturday 07:00 to 22:00
Sunday 07:00 to 22:00

Platform 12

Trolleys

Station Buffet

Coffee shop Buffet Coffee kiosk Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)

Toilets

Accessible toilets are located on Platforms' 1 and 12.

A Changing Places facility is located on Platform 12.

There are dedicated breastfeeding rooms / Parent & Baby rooms;

within the Ladies toilets on Platform 1
within the public toilets on Platform 12.

Baby Change

Showers

Telephones

Wi Fi

Find WiFi Hotspots around London Paddington station

Atm Machine

Located on concourse

Shops

News agent Flower stall Shoe repairer Wide range of shops Mini supermarket Pharmacy Convenience store High street shops Off Licence Passport Photo Booth

Accessibility and mobility access

Staff Help Available: Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance: Great Western Railway - 0800 197 1329 Heathrow Express - 0208 757 2700.
Our Passenger Assistance meeting point is in our station reception area by Platform 1 and is open 7 days a week from 07:00 - 23:00. From 23:00 - 07:00, passengers requiring assistance can call the Shift Station Manager on 07799 337435. The meeting point for Passenger Assist during these hours will be on Platform 1 outside the Passenger Assist / Station Reception and The Taxi Rank area.
There are information and help points phones throughout the station, including platforms and Taxi ranks. They are large circular White and Yellow phones.

Mon-Sun
Accessible Ticket Machines: Yes
Ramp For Train Access: Yes
Accessible Taxis: All London Black Cabs can accommodate wheelchair passengers without wheelchair users having to leave their wheelchair. There is also a separate collection point for prebooked taxis also further away from the lifts.
National Key Toilets: Yes

Accessible toilets are located on Platforms 1 and 12.
Step Free Access: Whole station
Ticket Gates: Yes

Platforms 1, 8 & 9 don't have ticket gates but all gates are wide have access
Impaired Mobility Set Down: Yes

There is a staffed drop-off point at the Taxi Deck above Platform 12.
Mobility assistance is available from this point. It is preferred if this assistance is booked in advance on 0800 197 1329.
Opening Times
Monday - Friday 07:00 - 23:00
Saturday & Sunday 07:00 - 23:00.
Wheelchairs Available: Yes

Transport links

Passenger services

Customer Service: Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
Left Luggage: Yes

Operator Name: Excess Baggage Company

https://www.excess-baggage.com/
Lost Property: Operator Name: Excess Baggage Company

https://www.nationalrail.co.uk/

Mon-Fri 09:00 to 17:00

Live departures and arrivals

Departures

Arrivals

London Paddington station FAQs

How long does it take to get from London Paddington to London City Airport?

It takes around forty minutes to reach London City Airport from Paddington station, taking the Bakerloo underground line.

How long does it take to walk from London Paddington to London city centre?

Walking via Oxford Street, you can be in London city centre within half an hour.

What car parking facilities are available at London Paddington station?

Paddington station parking has 152 for cars, including Blue Badge spaces.

What facilities are there for bike storage at London Paddington station?

On platforms 8, 9, and 10, there are 682 bike storage spaces that include CCTV.

What facilities are available at London Paddington station?

Toilets
Station buffet
Shops
Coin and card telephones
ATM
Wi-Fi
First-class lounge
Disabled access - step-free throughout, ramps are available, as are wheelchairs and induction loops

History of Paddington station, London

Designed by Isambard Kingdom Brunel, and opened in 1854, London’s Paddington railway station is known worldwide for one thing in particular - a small, lost cuddly bear. Thanks to Paddington Bear and his creator Michael Bond, everyone has heard of this station. There’s a bronze statue of the famous bear himself on platform 1 which tourists stroke for good luck.

The terminus of the Great Western mainline, Paddington has in excess of 38 million passengers using its 13 platforms annually, and four underground stations have connections here - namely Circle, District, Bakerloo, and Hammersmith and City. The station opens onto Praed Street and is surrounded by many of the capital’s attractions, including The Serpentine, Hyde Park, and Kensington Gardens.