Station facilities
We apologise that not all information on these pages is bilingual.
This is automated information from www.nationalrail.co.uk (opens in new window), which may contain elements of content only available in English.
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General service information
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Staffing LevelFull time
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Closed Circuit Television
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Information Available From StaffYes - from ticket office
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Information Services Open
Outside of these hours, assistance will be provided by the Conductor on the train.
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CIS
- Departure Screens
- Arrival Screens
- Announcements
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Customer Help Points
Please advise station staff at the Booking Office or the Customer Services office on Platform 1 during opening hours upon arrival.
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Ticket buying and collection
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
To get a TFW SmartCard, visit our website: www.tfw.wales
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Penalty FaresAW
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All station facilities
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Seated Area
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Waiting Room
Internal waiting area in the main concourse on platform 1 near the barriers
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Station Buffet
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Toilets
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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Baby Change
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Telephones
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Wi Fi
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Accessibility and mobility access
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Helpline
03333 211202
https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00 -
Induction Loop
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Accessible Ticket Machines
The ticket machine(s) take cash, and major debit and credit cards.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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National Key Toilets
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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Step Free Access
Category A.
Step free access to Platform 1 (to Chester).
Step free access to Platform 2 (to Holyhead) via a footbridge with lifts.
Coverage: whole Station -
Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Parking information
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Cycle StorageSpaces: 10
Sheltered: Yes
Cctv: Yes
Location:On Platform 1 by the stairs
Annotation:5 stands and 5 wheel racks
Type: Stands,Racks -
CarPark
1 hour: £1
3 hours: £2
Operator Name: Denbighshire County Council
Name: Rhyl Railway Station
Spaces: 38
Number Accessible Spaces: 4
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Fri - 24h
- 24h
- 24h
Website: https://www.denbighshire.gov.uk/en/resident/parking-roads-and-travel/parking-and-permits/council-car-parks/Find-a-Council-car-park/Rhyl-Railway-station.aspx -
Rail Replacement Services
The rail replacement bus stop is at Bay 6 in the adjoining bay station.
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Onward Travel
There is a bus station located outside the railway station front.
Buy a Rhyl PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
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Passenger services
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Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Property
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
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Overview
The popular seaside resort of Rhyl is served by the two platforms of Rhyl Station. Opened in 1848, the line takes passengers along the stunning Welsh coastline that borders the Irish Sea. Seeing more than half a million visitors every year, the original station has undergone several redevelopments and additions since its inception.
The impressive Victorian station frontage opens into the heart of Rhyl, only minutes from the tourist attraction of the seafront, making this the perfect destination for a day out by train.
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How long does it take to walk from Rhyl Station to Rhyl town centre?
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Taking Elwy Street, the walk from the station to the centre of Rhyl takes around two minutes.
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What car parking facilities are available at Rhyl Station?
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There are 100 car parking spaces at Rhyl Station.
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What facilities are there for bike storage at Rhyl Station?
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Rhyl Station has facilities for 10 bikes to be stored.
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What other facilities are available at Rhyl Station?
- Toilets
- Coin and cards telephones
- Disabled access - the station is step-free throughout, with wheelchairs, ramps, and induction loops available
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Which popular destinations can be reached from Rhyl Station?
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Did you know?Multiflex ticketsOur lowest single fare for hundreds of regular journeysAvailable exclusively on our app
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