Station facilities

  • Parking
  • Step-free access
  • Ticket machine
  • Ticket office
  • Toilets
  • Wifi
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).
General service information
Staffing Level
Part time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from ticket office
Yes - from help point
Information Services Open

Outside of these hours, assistance will be provided by the Conductor on the train.


CIS
  • Departure Screens
  • Arrival Screens
  • Announcements
Customer Help Points
Yes

Please advise station staff at the Booking Office or the Customer Services office on Platform 1 during opening hours upon arrival.

Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Ticket Office: Yes
Ticket Machine: Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued

No
Smartcard Topup
Ticket Office: Yes
Ticket Machine: Yes
Smartcard Validator

No
Smartcard Comments

Load a pre-purchased season ticket onto a smartcard using the ticket vending machine or ticket office.

To get a TFW SmartCard, visit our website: www.tfw.wales

Penalty Fares
AW
All station facilities
Seated Area
Yes
Waiting Room
Mon-Fri 06:10 to 19:30

Internal waiting area in the main concourse on platform 1 near the barriers

Station Buffet

No
Toilets
Yes

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Baby Change
Yes
Telephones

No
Wi Fi
Yes

Find WiFi Hotspots around Rhyl station

Accessibility and mobility access
Helpline

03333 211202

https://www.nationalrail.co.uk/
Mon-Sun 08:00 to 20:00
Staff Help Available

Help Points available - Location: Alongside lift doors at both platform and bridge level

Induction Loop availability: Induction Loops in Help Points, at Ticket Office window and Customer Information window.

Mon-Fri 06:15 to 21:05
Induction Loop
Yes
Accessible Ticket Machines
Yes

The ticket machine(s) take cash, and major debit and credit cards. They have touchscreen controls.

Height Adjusted Ticket Office Counter
Yes
Ramp For Train Access
Yes
Accessible Taxis

No
Accessible Public Telephones

No
National Key Toilets
Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Step Free Access

Category A.

Step free access to Platform 1 (to Chester).

Step free access to Platform 2 (to Holyhead) via a footbridge with lifts.


Coverage: whole Station
Ticket Gates
Yes

There are wide aisle gates available.

Impaired Mobility Set Down
Yes
Wheelchairs Available
Yes
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Parking information
Cycle Storage
Spaces: 10
Sheltered: Yes
Cctv: Yes
Location:

5 Sheffield stands offering parking for up to 10 bicycles are situated on platform 1 (eastbound direction)


Type: Stands
CarPark

1 hour: £1

3 hours: £2


Operator Name: Denbighshire County Council
Name: Rhyl Railway Station
Spaces: 38

Number Accessible Spaces: 4
Accessible Car Park Equipment: Yes
Cctv: No

Open:
Mon-Sun

Website: https://www.denbighshire.gov.uk/en/resident/parking-roads-and-travel/parking-and-permits/council-car-parks/Find-a-Council-car-park/Rhyl-Railway-station.aspx
Rail Replacement Services

The rail replacement bus stop is at Bay 6 in the adjoining bay station.

Onward Travel

There is a bus station located outside the railway station front.

Buy a Rhyl PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Cycle Hire

There are no cycle hire facilities at this station.

Passenger services
Customer Service

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
Yes

Operator Name: Transport for Wales
https://www.nationalrail.co.uk/
Live departures and arrivals

Overview

The popular seaside resort of Rhyl is served by the two platforms of Rhyl station. Opened in 1848, the line takes passengers along the stunning Welsh coastline that borders the Irish Sea. Seeing more than half a million visitors every year, the original station has undergone several redevelopments and additions since its inception.

The impressive Victorian station frontage opens into the heart of Rhyl, only minutes from the tourist attraction of the seafront, making this the perfect destination for a day out by train.

 

How long does it take to walk from Rhyl station to Rhyl town centre?

Taking Elwy Street, the walk from the station to the centre of Rhyl takes around two minutes.

What car parking facilities are available at Rhyl station?

There are 100 car parking spaces at Rhyl station.

What facilities are there for bike storage at Rhyl station?

Rhyl station has facilities for 10 bikes to be stored.

What other facilities are available at Rhyl station?
  • Toilets
  • Coin and cards telephones
  • Disabled access - the station is step-free throughout, with wheelchairs, ramps, and induction loops available
Which popular destinations can be reached from Rhyl station?