Research and development for the Wales National Travel Survey
The documents on this page give details of research and methodological developments undertaken for the Wales National Travel Survey.
All Updates
New: Incident due to a fault with the signalling system at Wolverhampton (WVH) until 15:00.
New: Incident due to a fault with the signalling system at Wolverhampton (WVH) until 15:00.
Due to a fault with the signalling system at Wolverhampton (WVH):
Services may be delayed by up to 60 minutes.
Services may be cancelled in both directions between Wolverhampton (WVH) and Birmingham International (BHI).
We expect the incident to last until 15:00 and disruption to services is expected from 14:00 until 16:00.
We have been made aware of a points failure at Wolverhampton. Our services between Wolverhampton and Birmingham International are disrupted.
We expect the incident to be cleared by 15:00. Train services may be disrupted until 16:00.
Please continue to travel as planned, but expect delays and cancellations on your journey.
Please check back here for more information shortly. We apologise for the disruption caused to your journey.
Check services running in the area using the Transport for Wales Live Map
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
Pay As You Go
If you're using Pay As You Go, don't forget to tap out if you abandon your journey or use an alternative service or mode of transport.
Update: Incident due to more trains than usual needing repairs at the same time between Cardiff Central (CDF) and Cheltenham Spa (CNM) until the end of the day.
Update: Incident due to more trains than usual needing repairs at the same time between Cardiff Central (CDF) and Cheltenham Spa (CNM) until the end of the day.
Due to more trains than usual needing repairs at the same time between Cardiff Central (CDF) and Cheltenham Spa (CNM):
Services will be cancelled in both directions between Cardiff Central (CDF) and Cheltenham Spa (CNM).
We expect the incident to last until the end of the day and disruption to services is expected from 08:10 on 29/06/2026 until the end of the day.
We have organised buses to run between Cardiff Central and Cheltenham Spa to assist customers to complete journeys where possible at no extra cost. The following rail replacement services have been arranged:
06:10 Newport all stops to Cheltenham Spa provided by Jenson
09:10 Newport all stops to Cheltenham Spa provided Ferris and Watts
10:40 Cheltenham Spa all stops to Newport provided by Jenson
12:10 Newport all stops to Cheltenham Spa provided by Watts
13:40 Cheltenham Spa all stops to Newport provided by Ferris
16:40 Cheltenham Spa all stops to Newport provided by Watts
18:10 Newport all stops to Cheltenham Spa provided by Ferris
21:09 Newport all stops to Cheltenham Spa 2 provided by Jarvis
22:58 Cheltenham Spa all stops to Cardiff Central provided by Jarvis
These arrangements are in place on services until the end of the day.
Road Transport will take longer than rail services. Please allow extra time to complete your journey.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please visit National Rail’s https://www.nationalrail.co.uk/travel-information/rail-replacement-services/
Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations
Check services running in the area using the Transport for Wales Live Map
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
Pay As You Go
If you're using Pay As You Go, don't forget to tap out if you abandon your journey or use an alternative service or mode of transport.
We apologise for the disruption caused to your journey.
Alternative Travel Options
Your ticket can be used on the following alternative routes to help you complete your journey, with the Train Operating Companies listed below at no extra cost:
- CrossCountry between Cardiff Central and Cheltenham Spa
These arrangements are in place on services until 20:00.
If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost.
Alternative Travel Options
Your ticket can be used on the following alternative routes to help you complete your journey, with the Train Operating Companies listed below at no extra cost:
- CrossCountry between Cardiff Central and Cheltenham Spa
These arrangements are in place on services until 20:00.
If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost.
We have organised buses to run between Cardiff Central and Cheltenham Spa to assist customers to complete journeys where possible at no extra cost. The following rail replacement services have been arranged:
06:10 Newport all stops to Cheltenham Spa provided by Jenson
09:45 Newport all stops to Cheltenham Spa provided Ferris and Watts
10:40 Cheltenham Spa all stops to Newport provided by Jenson
12:10 Newport all stops to Cheltenham Spa provided by Watts
13:40 Cheltenham Spa all stops to Newport provided by Ferris
16:40 Cheltenham Spa all stops to Newport provided by Watts
18:10 Newport all stops to Cheltenham Spa provided by Ferris
21:09 Newport all stops to Cheltenham Spa 2 provided by Jarvis
22:58 Cheltenham Spa all stops to Cardiff Central provided by Jarvis
These arrangements are in place on services until the end of the day.
Road Transport will take longer than rail services. Please allow extra time to complete your journey.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please visit National Rail’s https://www.nationalrail.co.uk/travel-information/rail-replacement-services/
Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations
Check services running in the area using the Transport for Wales Live Map
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
Pay As You Go
If you're using Pay As You Go, don't forget to tap out if you abandon your journey or use an alternative service or mode of transport.
We apologise for the disruption caused to your journey.
Your ticket can be used on the following alternative routes to help you complete your journey, with the Train Operating Companies listed below at no extra cost:
- WCB: Cardiff - Cheltenham Spa
- GWR: Cardiff - Newport
Update: Incident due to more trains than usual needing repairs at the same time between Newport (South Wales) (NWP) and Ebbw Vale Town (EBB) until the end of the day.
Update: Incident due to more trains than usual needing repairs at the same time between Newport (South Wales) (NWP) and Ebbw Vale Town (EBB) until the end of the day.
Due to more trains than usual needing repairs at the same time between Newport (South Wales) (NWP) and Ebbw Vale Town (EBB):
Services will be cancelled in both directions between Newport (South Wales) (NWP) and Ebbw Vale Town (EBB).
We expect the incident to last until the end of the day and disruption to services is expected from 05:00 on 29/06/2026 until the end of the day.
What's Happened?
Due to more trains than usual needing repairs at the same time, services between Newport and Ebbw Vale Town will be cancelled. We expect the incident to last until the end of the day.
Please note that services between Ebbw Vale Town and Maesteg are not affected.
Check services running in the area using the Transport for Wales Live Map
For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
Pay As You Go
If you're using Pay As You Go, don't forget to tap out if you abandon your journey or use an alternative service or mode of transport.
Alternative Travel Options
You can use the following local bus services to help you complete your journey, at no extra cost:
- Route 56 provided by Stagecoach South Wales between Newport and Crosskeys via Rogerstone and Ponytmister.
- Route X15 provided by Stagecoach South Wales between Newport and Llanhilleth via Rogerstone, Crosskeys and Newbridge.
- Route 151 provided by Stagecoach South Wales between Newport and Newbridge via Pye Corner, Rogerstone, Pontymister, Risca and Crosskeys.
Find details of these services using the journey planner at www.traveline.cymru
We apologise for the disruption caused to your journey.
